Restore your PC
Recently I had restored my Dell laptop, as it did not work properly. I made sure that I had selected to keep files that were most important. After the restoration of the computer, I could not find anything! No music, images or documents: (.) What can I do to recover my important files? =]
If you have done as part of the recovery process, you will need to contact Dell:
http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_technical_support
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If you have an installation clean back to factory settings, you normally wiped your hard drive clean during the process.
You can try this program:
http://www.SnapFiles.com/get/Recuva.html
Recuva is a file undeletion tool that allows you to analyze your hard drives or media cards for files that have been deleted or formatted. It presents you a list of files that have been found, as well as an assessment of their potential for recovery, a preview option, and a hex viewer to inspect the content. You can limit your search to files of a certain type (e.g. images, audio etc.) and choose between a quick and a thorough analysis approach. The program also includes a secure deletion option that allows you to permanently delete files that were found while parsing, to avoid any future recoveries.
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Find a windows.old folder, because we don't know exactly how you have installed.
http://support.Microsoft.com/kb/933209
How to recover files from an earlier version of Windows in Windows Vista
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If none of the above solves your problem, try data recovery companies.
Be warned: they are $$$
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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