Retrieving voice messages through Exchange

Hello

My client has the 4.0 unit (3) via local only virtual machine configuration. They want to know if it is possible to recover a virtual machine to a message to subscribers store Exchange mailbox. They need access to the voice message in its native format (.wav?) to send it to someone by e-mail.

Is this possible? If so, how can I get the voice message from the message store?

Thanks in advance.

Lee

If it's just a unique thing and what you need is the WAV file, the best way to do it is to configure an internet subscriber in the unit that has an e-mail address of someone the mailbox, you can get to - and then before the message from the Inbox to the inernet subscriber telephone - it will be delivered to the SMTP address that you specify for the internet subscriber as an e-mail with room attached WAV.

This means that the unit is connected to a server Exchange which has its gateway SMTP properly configure that for installation only VM is probably not the case (but you can implement that).

You can also just connect a customer to the mailbox in question (e.g. to install Outlook on another box - NOT the unity server) and connect to the mailbox on the Exchange Server that the unit is connected to. As a regular practice, this violates your contract of license from any desktop access to mail requires a license (license of UNIFIED messaging) or licenses web client for the web inbox. But for a single instance like this, I'm sure that licensing on the Lords to look away.

If it's something they want in the future, I set up the aforementioned SMTP commands or pay for a few licenses web inbox properly cover this sort of thing.

Tags: Cisco Support

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