RIM blackBerry smartphones are you listening?

Similar Questions

• Scroll of blackBerry Smartphones are becoming very difficult to "BOLD" (with a pad, not a scroll wheel)

  Hello

  Scrolling became very difficult in my "BOLD", but it has a pad, not a scroll wheel, so I can't follow the spoken wheel and push solution previously in these forums.

  The symptoms are that it is difficult to get the cursor to move to the left or to the right or upwards or downwards, sometimes that it moves more easily than other times, but never as easy as it was until last week. What often happens is that I end up pressingteh pad too hard trying getting the top of the page to save the movement and thus itreads as a click instead.

  I tried to clean the buffer, cleaning of my thumb or finger, battery-out-restarted "BOLD" of countless times, tried with my fingers wet and dry...

  It seems that she has changed after an update has been downloaded, but maybe it's just my perception.

  In any case, what could be the problem and what is the solution please?

  Hello qw8,

  Welcome to the forums.

  Take a look at the knowledge base article below which may help you with your trackpad problem.

  KB29640

  Trackball, keyboard or trackpad not working only not on a BlackBerry Smartphone.

  I hope this helps. Nice day.

• BlackBerry Messenger Blackberry Smartphones - are encrypted messages?

  Hello

  I was wondering if the messages I send to another contact with Blackberry messenger are encrypted or not? I was looking for this online and all I could find is that the blackberry Messenger is a wrapper of BB-PIN messaging. PIN messages are supposed to is not encrypted from what I could find online - which would mean that BBM messages are not too... I'm just guessing?

  Thank you

  Yes, BlackBerry Messenger is encrypted from end to end, because it uses the PIN messaging as its transport.

  All traffic is exclusively on the RIM infrastructure and it never leaves.
  All BlackBerry devices share a common encryption key that is used for this purpose.

• BlackBerry smartphones are unwilling to send SVR ent...

  I'll put up a new phone and the option ONLY available under - Setup - Installation Wizard - configuration of e-mail... is a button that says "I want to use a professional email with BlackBerry Enterprise Server account"... The button is clicked and can not be non-clicked.

  Does anyone know how to get there so I can enter my email addresses and get this thing working properly?

  Thanks for listening.

  OK, if you can, try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) dial * 228 and select option 1. Then he recompose and select option 2.

  (2) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should not communicate with VZW.

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• BlackBerry smartphones are at - it a Patch of DST fall 2009 (planned or existing)

  A DST patch came from what I saw in the forums almost every semester. So I'm waiting for a patch for the fall of 2009.

  However, I haven't found any ads yet. I missed something?

  Elsewhere a question in general on the benches of DST.

  So far I got the patch modifies the software for the device.

  Is there a device Version software that already includes the patch in spring of 2009.

  A special device, can I know if the patch has been applied?

  How many systems you have tender with?

  1. If the unit has been updated with DST 2007 changes, they don't need it now.

  2. all versions of operating system since then have included the updated DST information.

  As a matter of fact, I don't remember any of this messages spent spring/March when the DST has changed.

  So, all remaining users since this time might have been in a cave and never noticed the fall 2007, spring 2008, autumn 2008, spring 2009 DST time changes, may take the DST patch now. But it is unlikely.

  I know that the Australia and the Argentina made some new changes to daylight saving time in 2008.

  So, is this a problem see you on some devices, or are you ask for a specific reason or just in general?

  However, here is the patch of 2007 if you need:

  http://www.BlackBerry.com/DST2007/patch/index2.shtml

• BlackBerry Smartphones are at - it a way to actually open a ticket with BB support and get a response?

  OK, so I did not long ago here, only a few times, but I see a lot of messages without response, or help or information relating to specific problems.  I have a problem, created a post, and he has no answers.  BB has in fact a support team, or a trouble ticket process, or is this the only way?

  Hello.

  FYI - these forums are a chain of support to users, not a conduct of user-to-RIM. Frontline for BB is, contractually, not provided by RIM. Companies and authorized resellers are responsible for the front line of official support to end users. It is possible to bypass your carrier and request direct assistance from the RIM, but this generates costs, since you are without your support contract with your carrier. The "Support & Services" tab to the top of the forum pages provide information on this subject. But, if you go through your carrier for support, they can degenerate into RIM without cost to you if they choose to.

  Good luck!

• BlackBerry smartphones are there no solution to the list of contacts to chip away problem avec.297 upgrade?

  I searched high and low, and nobody seemed to find a solution.  Therefore, maybe a bug RIM BlackBerry (or AT & T) in the new software.  After the upgrade to the new AT & T. 297, I had double calendars and address books.  The calendar has been labeled "default" or something.  I typed RSET and it wiped and it went off without a problem.

  No luck on address book.  I had duplicate entries.  Went into the Options, noticed two lists of contacts named "Desktop".  I typed RSET and deleted both.  I am on a BES in passing.  After the RSETE, I turned on the wireless sync, and so that the contact list has all my contacts in there and the other (who says "not available" wireless synch) lost zero contact.  So no more fools.  But the list itself disappear.  So every time I add a contact, I have to choose a list.  Boring.  Do not have this problem with the upgrade to abord.297.

  Why used the device let me remove it?  I went to the Office Manager and there is no book that shows with zero contacts.  Just 'Address book' and 'address book-All' with the correct number of contacts.

  The solution here is to wipe the whole device?  If so, usually it happened after I have restore the backup?

  Please tell me there is an easier way to manage lists of having to spend several hours wiping and reinstalling everything.  I would REALLY appreciate it.

  Thank you.

  I wiped phone and re installed everything.  It fixed as it normally does.

  I hope RIM will allow in the future to improve the management of contact - adding new lists, rename, delete, etc.

• BlackBerry Smartphones how you turn on cookies in the browser

  I'm trying to open a link to TV streaming App and they say that I need to enable my cookies? I can't find a setting for this?

  This could help some

  Unable to show a specific web page using the browser on the BlackBerry smartphone

• BlackBerry smartphones when you save in outlook, it save your documents on card?

  was wondering if anyone knew. a shame to waste all my .doc files if it is not

  Ah... Ok... Manually... and I think this goes for 3rd party applications as well. DTM backup databases of Basic... see this KB:

  KB03974 Databases on the BlackBerry smartphone

  What I do is to maintain a list of 3rd party apps I have installed on my BB. Because I'm "attention to detail", I still maintain this list of things that I got via AppWorld or other sources that maintain their own list of what I have bought/installed. I also maintain a manual backup to my PC which is on my map of media - now it's easy since it is simply my entire library of music, videos, and only a few documents of any type. But your use may vary.

  Hope that helps!

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry Smartphones do you know what are my problems with my camera and how to solve?

  Mine is Curve 3 G running OS 6. I have 3 years now.

  Never installed any themes. I removed all languages, except for English and mandarin. Obtained third-party applications, which are whatsapp and screen grabber. I also youtube, twitter and yahoo messenger but I think that they are developed by rim. I uninstalled the default games from the early days, owner of the device and never install others. I also removed the maps and the world of blackberry. In any case, they are useless.

  I don't store a lot of pictures and the ones I did on my ram external 2gigs. I have not all media files. Just the default values.

  I join 1 group and it's not active. I don't have multiple conversations. I end conversations as soon as they are finished. BBM contacts grow about 1-2 monthly and phone books from 3 to 5 every week. I am a seller.

  I delete e-mails from the unit as soon as I finished reading the. Never navigation because the browser kills each front page loaded completely, making me unable to use youtube.

  I remember regular cleaning to run hourly.

  I do battery pull everyday because I'm tired of waiting for the clock or the gel to disappear, which could take more than half an hour if I let them which of course eventually crashing.

  Never have data backup because the device freezes the second I connect it to the PC with desktop blackberry on.

  So the question is do you know what are my problems and how to solve? Because I did not.

  Hello

  Well... We must memory cleaner is enabled, this feature is known to cause many problems!

  Try a battery pull reboot and let us know.