RoboHelp freezes when I start my project

Hello
I'm testing RH7 to determine if I'll update. Although I could open my project initially, RoboHelp often frozen, but now it will not even open my project. When I try RoboHelp hesitates for a few minutes and then reports that "RoboHelp Explorer is unable to start Microsoft Word". This happens even if Word is already running. I am able to open the project example of HR, and when I do, I noticed that a RoboHelp menu item is displayed in Word that does not appear when RoboHelp opens Word to open my project. I'm stuck. I tried the repair installation process in the dialog box uninstall, but that made no difference. Can someone advise?

Hi Peter,.
Thank you for your help. Changing the security setting has not changed behavior, but I think I solved the problem with a response from Brian on this forum who sent me looking in the right direction when he gave me a clue on a VB type mismatch error that I was getting too. I found the solution in the Word startup folder where deleting some models apparently corrupt or delete the normal.dot template (or both) seemed to have solved the problems, at least temporarily. I see no longer gel HR or model detach or macro or VB errors.

Tags: Adobe

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