major problem on this laptop lenovo most of users experience lock when windows starts

I BOUGHT THIS computer PORTABLE OF BEST BUY in January 2012 I BEGAN to HAVE the PROBLEMS WITH HIM.  Finally after blocking up to 5 or 6 times during the first months of couple finally just locked up and no matter how many times I rebooted, tap, it took off the battery voltage I couldn't get windows to load.upon goes to best buy, of course, they informed me, I had 19 different virus, spyware, malware or adware on my pc.since I had not loaded programs and software here and I do not open unsoliciated e-mail and I had PC for 15 years and never had a problem, I was very skeptical. I told them no, I didn't spend $200.00 for them to fix and remove the problem that was to have my old pc of 3 months. I went back picked it up and they said well we have windows to start up, but does not remove the virus, well after returning home and running analysis trend micro system with microsoft security essentials and CC Cleaner full nothing was found on my system. I only got lock up once on me over the last 4 weeks Ive got back, but when I went on the best shopping site I noticed that most of the people who gave user reviews and booought this portable paticular all have something in common pc freezes when windows start right at the point where the screen is about to go to windows and he said wait a moment before it switches on your office. Please if anyone knows why or what's going on with this portable paticular or can give some help or suggestions, it would be greatly appreciated. Ive owned offices for 15 years and never had a problem this is my first laptop and I just spent 600 for it and want it to run properly. 12/11/15 IS A LENOVO V570 MAKING DAT IS IT im assuming that it is December 15, 2011

Do you have the drivers updated through windows update? If so bad move, all drivers must come from Lenovo.

CCleaner is not an AV or malware analysis tool, I hope that you do not use the registry tool.

Run the free http://www.malwarebytes.org/products/malwarebytes_free

If the blockages are spasmodic, his v.hard to diagnose, unles perhaps, happens when you do something specific.

If the blockades persist, and you have not installed the material or questionable programs, call Lenovo support line

Tags: Windows

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