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• HTML 5 playback does not work on IE 11 or Edge. Works fine on Firefox and Chrome

  Hello

  Run the latest version of Captivate 9. When I publish the project to HTML 5, playback does not start on IE 11 or Edge (I tested it on two different computers of Win10). Just the wheel of perpetual rotation.

  It works great on FF and Chrome.

  Reflections and suggestions would be very appreciated.

  Talk about barking the wrong tree :/

  Upgrade to win 10 Pro N broke playback of HTML 5. I only noticed that HTML 5 was discontinued after having upgraded to 9 CP and therefore thought that CP 9 was the culprit. Ironically, I had two machines to test, both win Pro 10, N: /...

  For anyone encounter the same problem. There are two Media Feature Pack downloads. KB3010081 and KB3099229. The first did not work for me for a while to understand.

  Thank you to all who have contributed

• Trash hangs on "Preparing to empty the trash" and does not empty

  When I try to empty my trash, it hangs on "Preparing to empty the trash" and does not empty.

  Look here for possible solutions:

  https://support.Apple.com/en-us/HT201583

  http://www.thexlab.com/FAQs/trash.html

  Ciao.

• Hanging Windows desktop and does not, online or off the power. I have to use the task mgr constantly to "shake" the windows to startin

  Original title: Hello I have an xp pro sp3 dell dimension 2400. Hanging of Windows desktop and does not, online and off.

  Hello I have an xp pro, sp3, the dell dimension 2400. IE 8 for the internet.  I use McAfee through my SP which is AT & T. Windows Office suspended and does not, online or off the power. I have to use the task mgr constantly to "shake up" windows start and sometimes, it doesn't work anymore and I have to restart.

  I have used all sorts of anti-virus programs and can ensure that it is NOT a virus. It is not my regestry, all updates are current. I keep a clean machine.

  I have xp of the process and have nothing wrong.

  Sometimes my icons will disappear out of my office, but always come right away. Other times, I get a message that says stop running this script. a script on this page slows down IE run slowly. It is for the most part on Face Book, BUT sometimes also on other sites, like google mail. Yahoo mail, groups and news.

  Any suggestions would be greatly appreciated.

  Thank you! :>)

  Hello I have an xp pro, sp3, the dell dimension 2400. IE 8 for the internet.  I use McAfee through my SP which is AT & T. Windows Office suspended and does not, online or off the power. I have to use the task mgr constantly to "shake up" windows start and sometimes, it doesn't work anymore and I have to restart.

  I have used all sorts of anti-virus programs and can ensure that it is NOT a virus. It is not my regestry, all updates are current. I keep a clean machine.

  I have xp of the process and have nothing wrong.

  Sometimes my icons will disappear out of my office, but always come right away. Other times, I get a message that says stop running this script. a script on this page slows down IE run slowly. It is for the most part on Face Book, BUT sometimes also on other sites, like google mail. Yahoo mail, groups and news.

  Any suggestions would be greatly appreciated.

  Thank you! :>)

  The image (it back up to an external drive as full image) and reinstall Windows XP, update, drivers and everything.  Install any plugins that you NEED to do all that you see here that the bat hurt.  If the problem no longer exists, something has gone wrong with your system from before (corrupt files or your cleaning is not as complete as you think) and if the problem persists - probably something to do with the material. In all cases, you can return to the image if you wish.

  To the extent wherever it is the registry, I must ask, * how * you have come to this conclusion?  Not that I'm defending something - I was wondering what you did to decide who is not your registry database?  (Side: I agree with you.)

  That's what * I * would call cleaning and optimization of a Windows XP machine:

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know using Google (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used. Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update:
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end. This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

• I can't get adobe to work and when I look in ms confing is shows that it is stopped and does not work how can I run past

  i cant get adobe flash player to work and when I look in ms confing is shows that he is arrested and does not work how can I change to run again

  Hello

  This can help you:

  Download and run the Flash Player uninstaller program.

  http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

  Then download and install Flash Player; After unchecking installing Chrome and Google toolbar option:

  http://get.Adobe.com/flashplayer/?promoid=BUIGP

  If the problem persists, you may want to ask in the Forums of community Flash Player:

  http://forums.Adobe.com/community/flashplayer

  See you soon.

• Windows Vista Basic - display, icon & text animated look and does not fit screen

  original title: Windows Vista Basic

  After a recent update of my screen, icons, text and little else seems animated and does not have the screen on my laptop. Advice please? I tried to change my screen resolution, but it will only go all the way to the left or all the way to the right.

  Hello

  There are a number of things to try:

  try going to your graphic card manufacturers site or computer and are looking for the driver download section

  Search your computer or graphics card model number based on what you have and download and install the latest graphics drivers for vista

  then try to make the screen of solution of problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-screen-resolution

  Change the screen resolution

  __________________________________________________________

  or try a restore of the system before this happened

  http://www.windowsvistauserguide.com/system_restore.htm

  If necessary do in safe mode

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  ________________________________________________________

  and change how to get updates for you to choose what you install to stop it happening again

  You may need to install one at a time to find the problem, we

  Make sure that you do not use Windows Update to install the drivers of 3rd material part

  Find them directly in the hardware manufacturer

  and when you see the problem update right click on it - UAC prompt - then hide it

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

• Windows Vista security alert sending indicating virus attack and does not allow me to get security alerts. How to bypass or disable?

  Windows Vista security alert sending indicating virus attack and does not allow me to get security alerts.  How to bypass or disable?  I have another anti-spyware (Kapersky) program that manages all aspects and indicates no virus found.

  I want to disable Vista, but it won't let me and the only solution it says is to download a update for a cost.  Help, please.

  The 'alert' is not from Vista. Your computer is infected by a rogue security program. It's called "thugs" because he pretended to be a good guy but is really bad. Don't pay them!

  Bleeping Computer has the removal of many variants of thieves here steps - http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010
  You can also check for the stages of removal at these links:

  Bleeping computer removal how - to - http://www.bleepingcomputer.com/forums/forum55.html
  Malwarebytes malware removal guide - http://tinyurl.com/5xrpft

  Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you don't need to buy these programs.

  These can work for you, and all can be good. However, in many cases the computer will also infected with other horses of Trojan and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either the interactive assistance to one of the specialty forums listed in the link below, OR take your machine to a professional on the local computer OR backup your data and do a clean install of Windows. It's your choice. I do not recommend using BigComputerStore/GeekSquad types of places.

  http://www.elephantboycomputers.com/page2.html#HJT-links MS - MVP - Elephant Boy computers - don't panic!

• Try to reactivate my old Photoshop Elements 10 by downloading to the new computer, but Adobe insists on downloading of 14 elements and does not recognize my serial number

  Try to reactivate my old Photoshop Elements 10 by downloading to the new computer, but Adobe insists on downloading of 14 elements and does not recognize my serial number

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  If your cloud subscription does not appear on your account page, https://accounts.adobe.com/ , and then click Plans & products at the top, you need to contact Adobe for support hours

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud installs and does not open.

  Creative cloud installs and does not open.

  I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps.  I ran the adobe cleaner ETC.  It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify

  Hello

  Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.

  
  

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  2. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Go to \Users\\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  1. 5 re - download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Kind regards

  Sandrine

• My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  In fact, I went to:

  www.Adobe.com/appsmanager/index.html

  and uploaded CC Desktop App from there.  Worked fine, thanks.

  Dennis

• Leave my Pro XI of Adobe Acrobat, reading documents and does not load my original CD.  Where can I download the program from the internet and my key code?

  Leave my Pro XI of Adobe Acrobat, reading documents and does not load my original CD.  Where can I download the program from the internet and use my original key Code?

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• Updated my iPhone6 to ios10 and now my battery heats up and does not load

  Updated my iPhone6 to ios10 and now my battery heats up and does not load

  I have never experienced this with another iPhone or iOS version

  Of course, it's a problem because I use my phone all day

  What troubleshooting steps have been taken so far?

  Have you completed a reboot, reset or restore such as recommended by Apple?

  Best,

  GDG

• My charger Apple Watch emits a ticking sound and does not load?

  The round magnetic disc at the end of my charging cable is a "ticking" or clicking sound which seems to be the rhythm of a clock. He has recently begun and did not charge the watch. I tried to connect the cable to the USB port on the MacBook Pro rather than on the wall, but still, he clicks on and does not load. Is my favorite charger?

  Hello

  I suggest you contact Apple Support (mail service may be available) or make a Genius Bar reservation in one goal of your Apple Watch and cable magnetic charge verified and, if recommended by Apple, repaired / replaced (whether under warranty, if it qualifies, or via the chargeable repair service):

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

  To check your warranty status (the serial number is on the back of your watch):

  • https://checkcoverage.Apple.com

• iPhone 7 more - Siri iOS10 not work and does not

  I received my iPhone 7 Plus 3 days ago and tried to set up "Hey Siri". In the process, I noticed that Siri was insensitive and does not work.

  I did some troubleshooting and started with the reset, restore, turned dictation & Siri/off voltage (before and after reboot) and still no response from Siri.

  I proceeded to remove the hardware problem by making a call and speaking directly into the microphone with high and low height during a call. Nobody who assists heard both high and low perfectly. I only tested the microphone with voice memo and the microphone worked fine.

  Called customer service on speaker (which call was working properly) but they were unable to provide a response, rep said she would follow with me Wednesday.

  I press the home button, Siri will appear with the wavelength and as soon as I said a word Siri States "I didn't understand" and rest wavelength normal. I don't know if there is a problem with my phone or iOS10, but if someone has an answer or has the same issue please chime. Thank you!

  iOS 10, when using Siri, you hold DOWN the home button while talking with Siri.  Release the button when you are finished speaking.

  Best,

  GDG