Running Exchange Server application of hotfixes and service pack to the server mailbox without loss of data during the restore?

People,

I would like to know how can I safely ask the Exchange Server service pack or cumulative update for the server role mailbox (no DAG) without loss of e-mail during the downtime and roll back the snapshot?

If I can do the following:

1. stop all Exchange Server services.

2. unplug the vNIC on the mailbox server

3 take a snapshot of the virtual machine

4. apply the service Pack of Exchange Server / Cumulative Update or Windows Update

5 reset

6 reconnect the vNIC, if the server online with no problem, commit / remove the snapshot, if not, then disconnect the vNIC followed to restore.

would be - this sense being or support for Vmware and Microsoft http://www.vmware.com/files/pdf/exchange-2010-on-vmware-support-and-licensing-guide.pdf ?

If yu have any other suggestions, please let me know here.

Thanks in advance.

Hey AlbertWT,

I'll start by saying that I would not do.  Microsoft is explicit that snapshots are not supported with Exchange when virtualized.  See below (from Exchange 2013 Virtualization: help Exchange 2013):

Some hypervisors include features to take snapshots of virtual machines. Virtual machine snapshots capture the State of a virtual machine while it is running. This feature allows you to take several snapshots of a virtual machine and then return the virtual machine to a previous state by applying a snapshot to the virtual machine. However, virtual machine snapshots aren't application aware, and using them can have unintended and unexpected consequences for a server application that manages the data of the State, such as Exchange. Accordingly, making snapshots of the virtual machine to a virtual guest computer Exchange only is not supported.

Even if we ignore the statement of support from shadow copies that isn't always a good idea.  Here are some things to consider.

(1) cumulative updates for the Exchange to modify the Active Directory schema.  Roll back the snapshot on the mailbox server is not undo changes made to RFA, which could cause functional supported questions.  See this link to give you an idea of how there is pattern AD updates in each CU Exchange and service pack: the Active Directory in Exchange 2013 schema changes: Exchange 2013 help

(2) it is possible to send to come during the time you test the update, and if you need to restore you would need a plan to retrieve this e-mail.  Third party services may work, or you can prevent the email to come in your environment completely during this period, but these aren't the ideal solutions.

A much better solution would be to create a lab environment that is isolated from the production.  You can either take clones of your Exchange and AD VMs and put them in a closed network environment, or create a laboratory and import the structure of your ad if it matches the production.  I think it is a much better way to test than to try to rely on stereotypes in production.

Hope that helps!

Matt

Tags: VMware

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