RV130W - VPN spontaneously blocks traffic

I have two sites with a RV130W router, they connect to sites with eachother by VPN.

Both routers are running the new firmware: version: 1.0.3.14. The two are directly connected to the internet (i.e. a public IP WAN port)

The VPN has no special firewall rules or whatever it is, it is configured to let through all services.

clients on both sides are connected to the side lan via a switch.

Normally, when the router again, everything works perfectly, but after some time (sometimes hours, for the most part, 1 to 2 days) some services network/routes are blocked spontaneously.

examples:

customer on site 1, unable to connect to the file via VPN server, but can ping the file server. All other clients on the same site using file sharing at the same time and are ok. After the reboot of the router, client can connect magically again.

PBX on-site 2 cannot connect to PBX on-site 1 more. Ping is ok, but all other services are unable to connect. After I restarted the router at site 1 still the same problem. after another reboot router at site 1, everything is ok.

When these problems arise, I see the following:

The client sends the packets, gets no answer and keeps retransmit until the time-out occurs.
The server on the other side receives all packets sent initially customer. I have confirmed this with wireshark at both ends.
Newspapers on both routers show any blocked ACL or other signs that something is not allowed, some business as usual.

I tried many things, such as adding and allowing the blocked path and the service in question for the firewall, including logging access rules. The journal does not even display the access being triggered rule, it's like it doesn't happen again.

When a problem arises, sometimes restart the router on the site1 arranges, sometimes to reboot the router on the site 2 fix it. Sometimes it takes several reboots on both sides until it is fixed.

After this restart, it's just a matter which service will begin to fail then. It is sometimes RDP, sometimes Samba, sometimes VOIP.

Please help me, I am now forced to restart routers that annoys users on 2 sites, everything that he connections are killed, and ends calls almost every day. Also, we are completely inaccessible for minutes at a time.

This seems to be a common problem with this model.  So far, Cisco did nothing.  My solution was to replace one of my two, with plans to soon replace the other (NOT with a Cisco product).

Tags: Cisco Support

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