Satellite A100-049 - CD ROM drive is more noticed

My satellite A100-049 can't see my CD rom drive, it will not automatically play all discs, and when I double click on a shortcut to a program that uses a disc says "couldn't find any cd-rom drive.

I tried updating the driver but I already have the most up to date. It was fine yesterday, until I installed Norton 360 - I don't know if this has anything to do with it. My operating system is vista Home premium.

I really need help quickly I go to University in less than 3 weeks and the cd rom drive is vital for my class.

Hi Michael

It s very strange that your CD/DVD drive not working anymore after installing Norton 360. To me, it seems that Norton 360 has changed some registry keys and so the reader is malfunctioning.

I recommend to remove the CD/DVD drive device manager.
Then, restart the laptop. After the restart new BONE windows should recognize the new hardware (CD/DVD drive) and must install it again.
Then start the registry and delete the upper and lower filter values from this registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Then restart and try again!

Good luck and congrats dude ;)

Tags: Toshiba

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