Satellite A100-596: Office disappeared after installed Norton Internet Security

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• HP Envy 23-o014: HP desktop screen freezes while idle time after installing Norton Inernet Security

  I just got my new computer a week.  I did not now, McAfee has been installed to work.

  Since I've had a full year of Norton Internet Security, I downloaded and installed.

  The day of the installation, while the screen was not idle, he locked the desktop icons (yahoo, msn, etc.) and the icons would not respond.  So I tried the reboot task, and he just kept spinning for an hour and will not re-start.  I had to unplug the computer to start again.  This has happened several times in the coming days.

  So I uninstalled norton and the problem disappeared.

  I see now, with hindsite that McAfee has been also performed.

  Anyway, the Safe Live McAfee seems to work, he wants his subscription and payment.

  My question is should I just try to use McAfee, provided with the system, and try to recover my money of norton?

  Or uninstall McAfee and try to get norton to work and not cause problems?

  We believe that Norton would work if McAfee is completely uninstalled (which was not the case)?

  Thanks in advance for the advice.

  Sorry for the inconvenience caused. It is a known fact that running 2 different programs of security with real-time protection can result in conflicts between them and can cause performance problems. It is therefore recommended to use the real-time protection that one at a time, but you can use everything on demand scanner/security, if you are too preoccupied with the help of a single security program. There is a removal tool in the Mcafee web site that can help you to uninstall the program completely. You can try to use it. Then download and run Norton Removal tool: http://www.norton.com/symnrt and reinstall Norton from your account. Let me know how it goes.

  Harry

  Norton support

• no fingerprint reader after fixing Norton Internet Security

  I just got a dv6tqe of Pavilion, and there was a problem with the protection of Norton Internet Security SONAR that required me to remove the Norton software and then re - install.  However, once I did this, the fingerprint reader no longer works.  The computer says there is no biometric device installed on the computer.  How can I do to fix this problem?

  Hello

  The registry entries must be corrected by reinstalling the driver from the sensor as would any configuration error.  First, download the setup of the sensor driver and save the package on your desktop.  Then, if the current entry appear in programs and features (it is often labeled as driver validity sensor), it may be best to uninstall the existing driver first, restart the computer, install the driver by double clicking on the package that you saved on your desktop and restart the laptop.  You should find it works now.

  Kind regards

  DP - K

• Google and other Web sites does not work after installing Bitdefender Internet Security.

  After that installation of the version of Bitdefender Internet Security offered to the 60-second-anti-virus plugin for Firefox of Bitdefender, a number of sites have stopped working. First of all, I cannot change my homepage, because the connection hangs, and Web site does not open. In addition, tries to connect to a number of Web sites (Google, Youtube, Yahoo, DuckDuckGo, etc.) created this site:
  "Secure connection failed".

  An error occurred when connecting to www.google.com. The server has rejected the transfer protocol because the customer to a lower version of TLS on the server supports. (Error code: ssl_error_inappropriate_fallback_alert)

     The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
     Please contact the website owners to inform them of this problem."
  

  In short, a lot of great websites do not work and are seriously harming my ability to work. Bing works as a site search engine that I can go to, but not as a home page. I desperately need help with this problem...

  Hi pokator, can you try disabling ssl scanning in bitdefender options and see if that makes a difference?
  http://www.BitDefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

• I just installed NORTON INTERNET SECURITY 2011, and when I try to activate windows DEFENDER, something backtracked. Should I panick?

  I have a pc compaq presario with vista premium, service Pack2 (SP2). I installed also any internet security 2011.The 'defender' of norton program turned on-with no problem, when I had installed service pack, but now, every time I try to turn on 'defender', a program, or perhaps, norton security-tours he back off. All solutions?

  Brian Griffin_771

  Nortons disabled. Because it has a virus scanner. You cannot or should not be running 2 AV programs or firewall. They will come into conflict. Its normal. And nothing to panic on

• Satellite A100-163: audio problem after installing Win XP - SOLUTION

  Hello

  I reinstalled Windows XP on this laptop Toshiba A100-163 and had a little trouble, but the hardest thing was the audio, so I thought I'd post the solution in case anyone else is trying to do!

  The drivers supplied by the Toshiba support site did not work. After a bit of research, it seems that the audio drivers are supposed to be integrated into Windows: "Microsoft UAA Bus Driver for High Definition Audio". But I don't it would work.

  The solution was to install XP Service Pack 3!
  I didn't not use Windows update, but instead downloaded and installed the "Windows XP Service Pack 3 Network Installation Package for IT professionals and developers. Then, after a restart, the Hardware Wizard found is come and properly installed audio drivers.

  Hope this helps someone!

  Dan

  Great! Thanks for sharing this with us!
  Could be useful for others!

• Satellite A100-237: unknown device after installing Vista

  Hi all

  Just installed vista on my A100-237... After doing the upgrade of the BIOS and the installation of the "unknown device" Value Pack, with the location "on system compatible ACPI Microsoft" appeared in my device manager, any ideas on how to address this issue?

  Thanks in advance!

  Hello

  Could you please check if you can see the 'Batteries' entry under ' computer in Device Manager?
  As far as I know that the entrance of batteries should have a "Microsoft SMART Battery" & "Microsoft SMART Battery subsystem.

  If there is an unknown device, this might have something to do with Microsoft ACPI Compliant Embedded Controller.
  In this case it seems that you need a driver for MS SMART SMART Battery & MS battery subsystem.

  pleasae also check this thread;
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=14575

• Satellite A350D - wireless card disappeared after installing Windows 7

  Hi people.
  This is my first post on this forum, and it is not for a good reason.

  I installed a new copy of Windows 7 32 bit and after installation, I went to the Web from Toshiba website and download the drivers for this version of SO. Everything is great, except that the wireless LAN card reader works now. Nothing appears in the available device manager. I have no error on the system information for Windows.

  What is the problem? The wireless switch is on! FN + F8 does not work. Help me!!

  [* Device Manager: * | http://img295.imageshack.us/img295/4649/systeminformation.jpg]

  [* Information system: * | http://img218.imageshack.us/img218/6196/devicemanager.jpg]

  Hello

  Have you installed the driver Wlan?

  http://APS2.toshiba-tro.de/WLAN/?page=downloads

  Download and install the driver for your model, while installing the switch driver Wlan (if available) or by pressing FN + F8

• Satellite A500 TV tuner disappeared after installing Windows 7

  I bought my A500 in November 2009. It has a built-in TV tuner.

  It works perfectly on Windows Vista with very good reception on a rabbit ear antenna. I was encouraged to install Windows 7 and sent to the Toshiba drive. I loaded it and after an aborted effort, I managed.

  It works fine even if I don't see what the fuss was about. However when I plugged the antenna to go to TV via the media library... I received the message that the TV signal could not be configured as a TV tuner was not connected.

  I rebooted... nothing. I looked in the control panel... devices... nothing. I searched for devices not installed... nothing. It's as if someone has removed the tuner! (mice?) I tried to download a new driver... but this was useless because I got the same message "no tuner.

  Does anyone have an idea how to solve this problem because he had me beaten?

  Hi mate

  I think that you should first check if the BIOS is updated.
  If this isn't the case, so far.

  Then, assign the default BIOS.
  After that, restart the machine and check if the TV tuner is visible in Device Manager.

  As far as I know you can find a driver TV tuner for Win 7 64 bit, Vista 64-bit and Vista 32 bit on the European driver Toshiba page!
  If you use the Win 7 32 bit, then I recommend that you use 32 bit TV tuner driver v4.0.2007.1115 Vista

• Satellite A100 (PSAA2E) - no sound after installing Windows XP

  I recently installed XP Pro on my laptop. It was previously running XP Home. Now I have no sound. I downloaded the Realtek drivers on the Toshiba site & also tried different drivers from the Realtek site, all without effect. Realtek sound appears in the Manager of devices as "w.orking correctly. Detached & allowing him to be detected again also has no effect. Any advice is welcome.

  Hi cvaughan,

  Have you installed SP3 for Windows XP? If this isn't the case, you should do it, because it contains important updates for the sound card drivers.

  So to remove the current sound driver, install SP3 and then reinstall the audio driver.

  Check this box!

• Satellite A100-495 - black screen after installing Windows XP Home edition recovery

  After the recovery and download of updates and the XP operating system that the screen remains black, bios does not start, and XP does not start.

  What can I do?
  A I press a certain key combination?
  How can I reset the laptop again?

  Who can help quickly?

  Hello Ralf

  Stand by. If I understand you just your laptop does not work.

  What happen exactly when you press the power button / stop? You don't see anything on the screen? You see Toshiba welcome screen.
  Power is ON?
  Is there a any reaction?

  Remove the battery and leave the laptop for some time, connect the power supply only and try to start it again.
  To be honest, this whole thing is strange. Recovery image installation is not responsible for this kind of behavior. Have you done something else that may be responsible for this?

• I have Windows Vista, I install Norton internet security on my pc but Windows Security Center shows no anti-virus protection

  Please help me

  Try to update to Windows Vista and make sure latest service pack installed and if an update is not installed, then install them.

  In addition, update of norton and then reboot your PC and if the problem persists, then contact support:

  http://www.Symantec.com/support/index.jsp

• exe to install. stopped working when you try ti install norton internet security 2010

  configuration exe.stopped works

  http://www.Symantec.com/en/AU/Norton/support/index.jsp

  Problem with Norton, contact their support at the link above.

  See you soon. Mick Murphy - Microsoft partner

• on dv6 fingerprint reader has stopped working after installing Norton 2012

  Fingerprint reader has stopped working after installing Norton Internet Security 2012 on both of my notebooks from HP.

  Product name: HP Pavilion dv6

  Operating system: Windows 7 64-bit

  Error message in Device Manager under biometric devices in Device Manager displays an exclamation mark beside validity sensors (WBF) (PID = 0018). The following message is under the general tab: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

  Driver is present and seems to be up-to-date.

  Appreciate your help.

  I have finally isolated the problem of my software lack of HP dv6 fingerprint reader. I think Norton Removal Tool, available online at www.symentec.com/nrt, was the reason. I am sure this conclusion because the exact same problem occurred after I installed Norton Internet Security 2012 on laptop HP same as my wife. I tried, in vain, to uninstall and reinstall the driver for the biometric fingerprint device provided by Validity Sensors, Inc.

  After spending a day and a half to try to "solve" the problem, I decided to restore my system and go back to the prior agreement of the point of the installation of Norton. Thank you HP to make this process quick and painless. Don't forget that if you installed anything after the restore point, it will have to be reinstalled.

  Fortunately, there's a less intrusive on CD of Norton removal tool. This utility uninstalls an older version of Norton you are requested to restart and then installs the latest NIS. It is a method of removal safer that wide brush offered by the Norton Online link, which wipes everything remotely suspect.

  After reinstalling Norton Internet Security 2012 from the CD, everything works as it should, including the fingerprint reader.

• I installed the latest version of Norton Internet Security (2013. I received the error message. Symantec's Service infrastructure has encountered a problem and needs to close.

  I am running XP Home Edition and have used the Norton Internet Security software for years.  Support includes an update of the software each year when they are available.  I received a message that the latest version of the software was ready to install.  Well, I installed the latest version and unfortuantely, I continuely receive the following error message...

  Symantec's Service infrastructure has encountered a problem and needs to close.  Contact Microsoft to resolve.

  Is there someone out there who has experienced this error that might be able to help?

  Confused and frustrated.

  Hello

  Thanks for posting on Microsoft Community. I understand that you receive an error message after update Norton Internet Security on the Windows XP computer.

  I apologies for the inconvenience and I it's frustrating if things do not work as expected. However no need to worry I'll be more than happy to help you.

  Please help me with the little information.

  (1) what is the exact full error message?
  (2) is it a paid version?

  Is it that you use not paid version, you can use this link to delete and reinstall Norton Internet Security.

  https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?version=1&product=home&LG=English&CT=United_States&docid=kb20080710133834EN_EndUserProfile_en_us&PVID=f-home

  You can meet with the screen shot to help you better.

  Reference: how i: post a screen shot on this forum?
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053

  Until you, you can also post the your query in the Forums of the Norton Support to improve assistance.
  http://community.Norton.com/

  Response with more information to help you.