Satellite A100-788 cannot read CD and DVD RW

Hello
I just bought a Satellite A100-788 and can not read the CD and DVD RW (DVD I tried is a Sony) with the CARPET * a DVD-RAM UJ - 841S.

I have downloaded the driver (v 5.0.2.5) on the Toshiba site, and tried to install it but it did not work (result is ok, but it's the previous version when I look at the properties: Microsoft 5.1.2535.0, 07/01/2001). Installation of this driver will fix my problem, or, as I read on the forums, I'm going to nead to install a new firmware version?

Anyone know what to do exactly?
Thank you
Stéphane

Have you tested different brands of CD and DVD?
As you may know the discs don't support all types of CD or DVD.
In my manual, I found a hint of support of the CD and the DVD.
This media must be tested and are compatible.

You check the manual for this list

Tags: Toshiba

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