HP BD ROM BC 5541 H cannot read a CD / dvd

Hello

HP BD ROM BC 5541 H cannot read a CD / dvd.i had try Microsoft Fix it & sfc/scannow, Scan result (windows resource protection has not found any breach of integrity).  Uninstall then device from Device Manager and install new, State of the Device Manager ("this device is working properly").

Please help me... How to diagnose or fix?

Kind regards

Hello.

BD Rom problem solved Finally, today, I've cleaned the lens of the drive with the Air blower (blow air from different angles) & drive to start working.

Kind regards

,

Tags: Windows

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