All-in-one OfficeJet J4550: only a fraction of the feed photo paper

I am trying to print photos of 4 * 6 using HP photo tip on an OfficeJet J4550 paper.  Sometimes it works but most of the time after the initial report pull in the paper and the printer starts to print, paper only continues to fuel in about half of the way through the printing process.  So I find myself with half right of the image about half left of the document.  Sometimes I get two-thirds of the image and sometimes only one third - it varies.  The part of the picture I get is really good!  Any ideas?  Thank you.

Hey @Steve2034, welcome to the Forums of HP! I'd love to help you to print photo 4 x 6 of your Officejet J4550. I understand that sometimes you can print a photo 4 x 6 full, but most of the time that the book fails to pass correctly so you end up with a partial impression. This happens when you print on 8 x 10 or any other photo paper? What happened when you print documents? Could you please try to make a copy of the photo of a photo 4 x 6 in order to test the equipment and eliminate the software/driver?

Although you may be able to print documents, and assuming that it's a hardware problem, please complete the solutions suggested, presented in the following document: HP Officejet J4500/J4600 all-in-One Printer Series - Error Message "on paper" and the printer is not Pick Up or paper feed.

I don't think you see an message to document your description, but the options presented in the document above could solve the problem you are experiencing.

If the question is indeed solved, please click Accept as Solution button below. If however, the problem persists, let me know and post back with the answers to the above questions.

Thanks, I look forward to hearing back on your part.

Tags: HP Printers

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