Satellite A40-211: cannot create DVD but can creat cd

Hello and sorry for my English...
With my laptop, I cant't create DVDs more but always on to the CD I do not understand!
Nero say to me that it's over and ok but when I put the dvd in the dvd drive on my laptop, it tells me that is empty! I don't understand, please help!
PS: it works perfectly with cd

Thank you for helping me!

Hello

Try to remove the drive from Device Manager. After restarting again the operating system should recognize the drive again. Please check if this procedure will solve this problem.

Tags: Toshiba

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