Satellite C660 - 2 EV crashed with BSOD and won't start

My laptop Satellite C660 - 2 EV running Windows 7, without apparent reason crashed to blue screen of death, after which it would not restart.

I tried to reboot in safe mode with the function keys, but it is the extent of loading: windows\system32\drivers/classpnp.sys and then just sitting there. Different Internet stations, it would appear that there is no definitive answer to this problem. It is recommended to recharge using recovery disks or hidden image.

I can't access the user manual as it is on the laptop so I've referenced various positions on the internet. I had created for repair and recovery disks when I bought the laptop and so on to different positions, I started my system with the repair disk and the process began.

Unfortunately, the screens that appeared were different from those in positions and as I don't have access to a manual, I don't know if I'm following the correct procedure.

Can someone provide me with a PDF for a C660 laptop user manual - 2 EV?

If someone can advise me how to reload Windows 7?

Thank you in advance.

S user guides document can be downloaded from http://www.toshiba.eu/innovation/download_manuals.jsp
Anyway, if you created the recovery disc please start your laptop and press f12 to get into the boot menu. When menu of startup appears on-screen set recovery disc 1 into the optical disk drive and choose the CD/DVD device as a boot device and press ENTER.

Installation should start. What you need to do is just follow the menu on the screen. It should be similar as sown on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If you have any other questions or if you need help let us know.

Tags: Toshiba

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