Satellite C660 - 2L 9 - unable to start Google Sketchup

Hello

First of all, I would like to excuse my English, I'm French.

I bought a Satellite C660 - 2L 9 and I'm not able to start Google Sketchup.
It always freezes. What could be the problem?
I did all the updates of avialable and he keeps does not.

Here is a summary of the configuration.
Can someone help me please? Is it because of the graphics card Intel?
Thank you very much!

-------------
Operating system
Windows 7 Home Premium (x 64) (build 7601) Service Pack 1
Default web browser: Mozilla Firefox
Default e-mail client:
WinSAT
Notes General 4 (processor: 6.8, RAM: 5.9, graphics: 4, game graphics: 5.1, disc hard pr)
incipal: 5.9)
Motherboard
SMBios version 2.6
TOSHIBA PWWAA 1.00
BIOS: TOSHIBA 1.90 size 10/01/12: 2048 Kb
Chipset
Northbridge: Intel Havendale/Clarkdale Host Bridge
Southbridge: Intel HM55
Processor
Intel Core i3 380 M Arrandale Socket 989 rPGA (@32 nm) 2533 Mhz (L1I: 2 x 32 KB, L1D: 2 x 32 KB, L2: 2 x)
256 KB, L3: 3072 KB)
Memory
Total physical memory: 4096 MB, Type: DDR3, @MHz, 7.0 - 7-7-20-1 t
DDR3 Samsung M471B5273CH0-CH9 4096 MB, PC3-10700 (667 Mhz)
Graphics card
GPU Intel(r) HD
CD/DVD players
HL-DT-STDVDRAM GT51N SB02 (DVD-RAM Recorder)
Hard drive
TOSHIBA MK6475GSX
PCI/AGP cards
Storage
Intel Corporation: 5 Series/3400 Series Chipset 4 port SATA AHCI Controller:
Network
Realtek Semiconductor Co., Ltd.:RTL8101E / RTL8102E PCI Express Fast Ethernet controller:
Realtek Semiconductor Co., Ltd.:RTL8188CE 802.11b/g/n WiFi adapt:
Display
Integrated graphics controller of Intel Corporation: Core processor:
Multimedia
Intel Corporation: 5 Series/3400 Series Chipset High Definition Audio:
Bridges
Intel Corporation: Core Processor DRAM Controller:
Intel Corporation: 5 Series/3400 Series Chipset PCI Express Root Port 1
Intel Corporation: 5 Series/3400 Series Chipset PCI Express Root Port 2
Intel Corporation: 82801 Mobile PCI Bridge
Intel Corporation Chipset LPC Interface Controller: Mobile 5 series:
Communications
Intel Corporation: 5 Series/3400 Series Chipset HECI Controller:
Bus series
Intel Corporation: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller:
Intel Corporation: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller:
Intel Corporation: 5 Series/3400 Series SMBus Controller Chipset:
Signal processing
Intel Corporation: 5 Series/3400 Series Chipset Thermal Subsystem:
USB device
Composite of Alcor Micro Corp. USB device
Alcor Micro Corp video USB device
Entry USB device
Intel Corp. integrated rate matching Hub (Generic USB hub)
Intel Corp. integrated rate matching Hub (Generic USB hub)
Well-tempered Clavier
Toshiba Flash Cards Support driver
Mouse
Mouse HID
Synaptics PS/2 Port TouchPad
Screen (s)
Plug-and-Play monitor generic

Hello

I think that you should first check the hardware configuration required for Google SketchUp
http://support.Google.com/SketchUp/bin/answer.py?hl=en&answer=36208

Recommended hardware
2 + GHz processor.
+ 2 GB OF RAM.
500 MB of available disk space.
Class 3D graphics card with 512 + MB of memory or more. Please make sure that the video card driver supports OpenGL version 1.5 or higher and up to date.

It could be possible that your display driver (graphics card, driver) does not contain the OpenGL and, possibly, the driver is not updated

The driver must support OpenGL 1.5 or higher, otherwise, you will not be able to run the SketchUp.

The unit seems to bear the graphic chip Intel HD (HM55) so you should be able to get the latest driver Intel Intel page.

Tags: Toshiba

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