Satellite C855 - low RTC battery

Bought a brand new Satellite C855 7 months, now get a RTC battery low warning, every time I start, have to reset the date and time. The laptop battery says fully charged, but if I unplug the portable charger will turn off.

> The laptop battery says fully charged, but if I unplug the portable charger will turn off.

This means that the main battery is empty and is probably damaged.
Empty main battery would affect the RTC battery too. So I think that you need to replace the main battery first and then the RTC battery for a longer period of time while the mobile computer is turned on.

The laptop seems to be covered by the warranty (if its 7 months) so the battery must be replaced in warranty conditions.

Tags: Toshiba

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