Satellite L350 - 21Q - No internet Connection

My husband's laptop computer cannot access the internet even if the network connection says connected successfully - local network only.

I have another 3 laptops and an ipad on the network, so don't think that there is no problem with the network. The wireless connection is enabled, wireless says its working properly and I did all the checks recommended by my ISP.

Anyone has any ideas I can try? Thanks for any help offered.

Hello

Did you check if the firewall is blocking the connection Internet by Satellite L350? So if you have a firewall installed you should disable and then test it again.
What happens if you open a Web browser?

The Satellite L350 has an IP address? Maybe you have to change it in the TCP/IP configuration. Also test it with static and automatic IP address (depending on your router).

Tags: Toshiba

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