Satellite L355 - DVD player not recognized

Similar Questions

• DVD player not recognized after starting in windows server 2003 r2

  I installed Windows Server 2003 R2 Std on my HP DL180 G6 by using the internal DVD player, but after booting into windows, the DVD drive could not be recognized and it's showing in the 'PCI device' Device Manager under "Unknown device" with a yellow question mark. I googled and tried some of the solutions, also tried to reformat and reinstall Windows, but still facing the same problem. HP support gave me some solutions like updated BIOS, erasing the CMOS memory, unplug and plug back the sata cable, but always without success.

  Hi Lilida85,

  The question you have posted is related to Windows Server 2003 R2 and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the best support.

  Windows Server

  http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer/

• DVD player not recognized code error (Code 19)

  I do not see my dvd player
  When I go into Device Manager, the CD shows a yellow watch marker.it also this below...
  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
  Help, please

  Try the steps mentioned in this article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  http://support.Microsoft.com/kb/314060
  Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

• DVD player not recognized; error code 10

  Our Museum has a Dell Optiplex 745 on which the XP operating system has been replaced by Windows 7 Professional.  The DVD drive is not recognized, and the error code 10 stipulates that the driver could not be loaded.  I tried upgrading the driver online, but I was told that the driver installed is the right one for this player.  If I remove the drive with the machine on, uninstall the driver, stop and then restart and then restarting to reinsert the DVD, the computer recognizes the drive and install it and it works.  When you restart the computer the next morning, the car disappeared again.  Would appreciate any help I can get!

  Thank you!

  Werner Horlbeck

  Hello

  Read this link which has also a few solutions:

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  --------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• DVD player not recognized after the upgrade to windows 8

  I write this to document some odd behavior, that I lived after the upgrade to Windows 8 in the hope that it might save some grief for others.  Of course, if someone could explain why this problem occurs, I'd be very interested/grateful for an answer.

  I recently updated my computer from Vista Ultimate to Windows 8.  I did a clean install of Windows 8, because there is nothing special about the machine I wanted to preserve.  In all cases, the upgrade went without a hitch and I was soon back up with Windows 8 as my OS (I really like, btw).

  The only oddity I noticed after the upgrade is that my DVD drive was not recognized by the operating system.  Remember, this is the same DVD player that was used to install the OS, so I found it rather peculiar.  After a bit of lost time, try software solutions theoretical I started to play with the equipment.

  My motherboard is an ASUS M3A78-EM.  My hard drive is attached to the SATA1 port and my DVD player is plugged into the SATA2 port.  I removed the DVD drive from SATA2, plugged into SATA3, restart Windows 8 (from HDD on SATA1) and Windows 8 now recognizes the drive!

  I thought it was really weird, so I stop, put the DVD on SATA2 drive, rebooted, and the drive was no longer available in Windows 8.

  OK, so I thought that maybe the SATA2 channel was bad (even if he had worked at the Windows 8 DVD installation, just an hour or two before), so I put my HDD on SATA2 and the DVD drive on SATA1.  After doing this, Windows 8 start very well (so there is nothing wrong with SATA2), and it recognizes the DVD on the SATA1 drive.

  OK, so I did that for a while, and virtually all combinations I tried worked as long as the DVD player is not plugged in SATA2.

  I cannot live with that, but thought it was really strange.  Also, I note that the old operating system (Vista) was acknowledging the same DVD player while it was plugged on SATA2.  This leads me to believe that the problem has something to do with Windows 8, but I can't imagine what could be the cause.

  Thanks dude.  After you create this registry key/value and restart Windows 8 was able to finally see my DVD drive on SATA2.  =)

• Install on MacBook Air - DVD player not recognized

  Strange problem.

  Just picked up my MacBook Air today and went to install VMWare Fusion.  Plugged in an optical dvd/cd drive and it is recognized by OSX - the disc appears on the desktop and I can navigate it very well.

  I launch Fusion and he sees not the drive - no button continue unless I keep the DVD player.  The second screen does not see the CD/DVD.

  What I am doing wrong?  Seems if OSX saw the disc, it would be the merge.  It's a serious iso on a DVD of MSDN Windows 7 x 64.

  Going along for an hour trying to understand this.  Any help would be greatly appreciated!

  She was told that I need to run vmware, rather than worrying with bootcamp or parallels.

  Thank you!
  JOHN

  HM, test this point, I expected it to work, but in my results, I was not able to make reognized on my MacBook Air.

  I tested and then on one of our test machines (which is a bit outdated, running 10.6.5 and missing the update of the firmware to 2.0 EFI) and it worked.

  We have improved this test to 10.6.6 machine and it no longer works.

  So it seems that Apple has changed something, and who broke our EasyInstall to physical DVD drive detection.

  Therefore, you can create a disk image using disk utility and install using that for now until we work with Apple in order to understand who has bug is.

  Here's our KB for how to do this:

  http://KB.VMware.com/kb/1015406

  Please mention!

• DVD player not recognized by the computer

  Have x 2 divided windows 8.1.  Have loaded the software for LG Super Multi blade DVD player.  No AutoPlay.  Work on another computer.

  Hello Arnoldj,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that you are having problems with your optical drive not auto playback you discs in point 8.1 of Windows. Although it is not a Windows 8.1, but a document of Windows 8 steps will be the same, and I think is where we should start. Please visit the HP support document: HP PCs - impossible drive reading discs (Windows 8), to focus on the problem you are experiencing.

  If you still need additional help feel free to re-post. Thanks for posting on the HP Forums. Have a great day!

• SCSI DVD player not recognized

  I have a HP Envy 700-327c and am running Windows 7 Professional.  My system does not recognize my DVD player.  Troubleshooting gives this feedback: quote

  The issue has been discussed hereand it is a guide to the problem.

• Second DVD player not recognized

  I installed a second DVD disc in a precision T3400 desktop.  The device is powered and the drawer opens and closes, but it is not recognized by the system.

  Is there a particular sequence to connect the SATA cable on the motherboard?

  Even with 2 identical DVD drives, the system is unable to distinguish them?  I can't find a solution in the user manual.

  Thank you

  Message edited by mwalimu2 on 07/26/2008 14:45
  
  

• Satellite L450D - cd/dvd player not recognized: error code 39

  Hello
  drive my laptop has disappeared from the 'my computer' screen and will not load disks; You can hear it turns as it plays, but then nothing comes. I checked for it Device Manager, and it comes up with the message "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ».

  I tried to update the drivers for it, but windows says I have correct and up-to-date drivers installed. I can't seem to find the drivers for it on the toshiba site and to be honest I'm not entirely sure to try to uninstall and reinstall the drivers without a bit of comfort that I have the correct driver. I'm tempted just to do a system restore, but I have a lot of things stored on the laptop that I (stupidly!) have not backed up yet and can actually copy in the distance the system on disk, because the hard drive does not work...

  If there is a way to access installing the correct driver for the disc drive, and then uninstall the damaged one and reinstall the right pair, I prefer to do that.

  Any help on this would be greatly appreciated!

  Thank you

  Hello

  Check it please http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=259036 another forum user posted on the same issue. Try again with the advice given by PauPau.

• Satellite A100 - DVD player not working not not after a CDDA extraction

  Hello.
  I have the same question of the user who posted this:

  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=23501

  All started when I tried to copy an audio CD which was pretty bad. After that, I can not listen to audio CDs more, nor see any video DVD; the drive is unusable for this.
  Work of data transfer.

  I think that request and emphasizing the goal a little more than normal and * time * should not be a disk almost unusable.
  Since it is the question of the other user, I feel like that.

  (More difficult) replacement disks are available for sale (the PC is out of warranty a month)? Or there is no other solution? Thanks a lot to read me.

  Francesca

  Hi Francesca

  Are you sure that it's a hardware problem?

  This looks a bit like a malfunction of reader lens, but perhaps it's only a software problem (registry)...

  Sometimes bad registry entries could prevent the equipment works properly.
  I mean the value of the upper and lower filter.
  Completely remove the Upperfilters and Lowerfilters from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  and restart the laptop.

  But of course if the lens of the player is unable to calibrate properly and therefore it is not possible to read the other CD/DVD.
  In this case, the disk must be replaced :(

  The problem is that not all readers are compatible because different master/slave/c-select settings. If you want to buy and new CD/DVD drive then you should certainly contact the service provider allowed in your country to obtain and information which drives are supported and can be installed.

  Best regards and happy new year

• Satellite L30 - DVD player not working not - error code 19

  Carpet * a dvd - ram UJ-850 s ATA device

  He has a problem and does not work, it shows this message in device manager:

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

  I click find solutions, he search some time and gives me nothing, just disappears.

  How to run again?

  Thank you

  Hello

  Have you tried to remove the upper/lower case filters? How do I got the support from Toshiba:

  Follow the these instructions to delete the upper/lower filters: *.

  Click Start--> Run--> and type 'regedit' followed by the Enter key
  Expand the "HKEY_LOCAL_MACHINE" key (it looks like a folder) by double clicking it (or clicking on the '+' next to it.)
  Expand the "SYSTEM" key
  Expand the "CurrentControlSet" key
  Expand the "Control" key
  Expand the "Class" key
  Please look for a key containing the following string of letter and numbers: {4D36E965-E325-11CE-BFC1-08002BE10318}
  High light this key by left clicking once on
  On the right side you are looking for "UpperFilters" and "LowerFilters" in the "Name" column, once you find that these please remove in a right click on it and choose 'delete '.
  Please exit the registry by clicking on the 'X' in the upper right of the screen
  Restart your computer

• HP 15 Notebook P: dvd player not recognized

  Hello

  First of all, for several days, I've been able to extract the contents of the CD into my iTunes library.  Today after downloading and installing some updates, I have been unable to rip a CD into my iTunes.  I checked "my computer" "" and it does not show DVD drive under 'discs and devices' when I insert a CD.   I did find it and utility problems fix in my control panel and the following appeared.

  Troubleshooting failed to automatically solve all problems.  You will find more details below.

  Problems encountered:

  HP SU208GB DVDRW has a driver problem - does not set X

  Could not found any material changes - detected!

  When I received the updates, has lost the driver for my DVD - RW drive?  How should I do?

  Hello

  In this case, the required driver is provided by the operating system, so there is no separate download.

  Were there a UpperFilters entry?

  If there is and you deleted, try the following.

  Right-click the icon in the Start Menu, select (Admin) command prompt and click 'Yes' to the uac prompt.  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Restart as the laptop and let windows load completely.

  Hold down the Windows key and press R

  In the run box, type devmgmt.msc and press ENTER.

  In the Device Manager window, expand CD-ROM/DVD-ROM drives, right-click the drive and select uninstall - when the device has been uninstalled, click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  If the same error is always present in the device status area, try to run Microsoft 'Fixit' at the following link.

  https://support.Microsoft.com/en-us/mats/cd_dvd_drive_problems/en-us

  Kind regards

  DP - K

• DVD player not recognized

  Put a DVD in the sandbox today to watch a movie, but nothing happened.  Checked Device Manager and thr disk has a yellow triangle with an exclamation point.  Double clicking on the ATAPI I HAS122 I get the following:

  "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  {Unable to load device driver}
  HS device driver could not be loaded.
  Error status is 0 x %x.

  I then chose update driver but I get the message "windows has determined your deiver is up-to-date.

  Anyone has any ideas please?

  Look also here I see the next thing to do is remove this message.

  So did and rebooted and I am happy to say that my drive is back!

  Thank you very much

• Satellite P300-20-player not recognized in AHCI mode

  When I set the SATA to AHCI - Mode controller Mode. Doesn´t BIOS find the DVD more. I have also flashed the new Bios, but failure still exist.

  Can someone help me?

  Hi franckymaus,

  What model of laptop you have exactly?