Satellite L850: Windows 8 error - 'PC hit a problem... ". »

Hello.

I bought a portable Satellite L850, used it for about 2 hours. Next time I booted up it, the error ""restart your PC on a problem and needs. " We are only collecting information, and then we will restart for you. (0% complete) "in a blue screen appeared.

He gave me two options using the F8 key, has nothing; He blinked only screen when I pressed the F8 key or any other key F for all that matters.

Changing the boot in the bios options, I was able to boot a Windows 7 DVD booteable, and to my surprise, I found that the hard drive had no partitions... at all (when it should be 2 maybe 3 partitions and a space law?).

Of course, I could not also burn the recovery DVDs because I could not go back to windows, and when I tried to boot from an overview of client Windows 8 DVD, the same error occurred, over and over again.

I now use the computer under Windows 7 I have installed, but I would definitely come back the origin of windows 8 copy supplied with the computer... or at least be able to maybe install another copy of Windows 8 of my own.

Somebody help me, I would really appreciate it.

Sorry if my English is not good enough, it isn't my mother tongue.

Hello

I think that you have installed Win 7 on the HARD drive. Right?
This means that Win 8 is no longer available looks like you couldn't create the recovery disk containing 8 win too so I don't see an option for you allow to win 8:
You must order the disk recovery from here:
http://backupmedia.Toshiba.EU/landing.aspx

But a question remains open: why the BSOD appeared?
It could be a problem of system or a hardware problem, but I can't say with certainty what's exactly wrong according to me, you will need to contact a service if the installation of Win 8 can not fix this

Tags: Toshiba

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