Satellite L875-13D does not completely stop

Hello

My does'nt computer stops when when I try to close it, the fan still works and I can not start it, unless I have manually stop I tried with Windows 8 and Ubuntu 13.04
the work of reset
What can I do?
Thank you

Sorry for the bad English is not my mother tongue.

It is not easy to say what may be the problem. Who knows how you set up your laptop and what additional software is preinstalled on it.

Since when did you notice this problem? Have you installed something that runs in the background and block shutdown process?

It's quite confusing, the same thing happen with Windows and Ubuntu.

Is there a problem when you try to use standby mode and Hibernate?

Tags: Toshiba

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