My CD/DVD suddenly stopped working a month ago.

I did absolutely nothing to the computer. I get this message: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

I use the DVD on a regular basis, so I don't know why configurateion information would change. Help!

Thank you, but I got some help from HP and my DVD works now.

Tags: Windows

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