Satellite M500 - Mouse pointer disappears when you play games online

I have a brand new, custom configured M500 form Toshiba. It has Windows 7 Professional Enterprise, 64-bit edition. Everything worked great until I spent a lot of money on the game Star Trek Online. When I go in the game, the mouse pointer disappears. I can see on the screen change action items when the mouse hover over them but no pointer. It makes the game difficult. Then I tried another game online, Free Realms, and I have the same problem.

I use a Logitech V220 Wireless mouse. I uninstalled the Logitech driver to see if that was the issue. I allowed Windows to use the default driver provided with the system. It does not work.

I called Toshiba and they had me remove the device and selected Windows generic driver for that. It works no more. The guy on the line said it would enter my service call and that she would go to a senior technician and they would call me within 24 hours. It has been two weeks and not a glance.

Anyone else has this problem or know of any other way I can try to solve it?

Hello

To me that sounds like this, there is a problem (incompatibility) between this online game and your external mouse...
In your case I remove the mouse and uninstall the driver. Run CCleaner to clean the registry. Now try the touchpad online.

More update the display and DirectX as Al - eX driver already written.

Tags: Toshiba

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