Satellite Pro A10 - modem dissappeared

I suddenly lost my A10 (software Toshiba AMR modem) modem. The received message is "deleted modem" or "modem not present." I tried recovery: the modem appeared again for awhile, but disappear once I installed SP2 again. Now, in the information system I can see that the modem appears in COM3, but I have not all the COM ports that appear in Device Manager. My internet connection displays the message "modem does not exist. I try ping and I have the answer. Recovery discs are original. Reinstall the modem driver does not help.
Any advice or help? I would really appreciate it.
GK

Hello

If the modem is not displayed in Device Manager after the recovery procedure that there must be a hardware problem. The COM3 port is a virtual port and it is not listed in Device Manager.

Tags: Toshiba

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