Satellite Pro L870-172 crashes whenever an update of the display driver is tried

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• Satellite Pro L870-172 error 003 when retrieving the recovery DVDs

  Hi all

  Having a devil of a time with this portable darn. So I bought the recovery dvd. tried to boot from the disk and comes with no OS bootable. Thinking it could be a problem with the optical drive, I created a bootable usb key.

  Received the usb key to start

  So I goto Toshiba Recovery Wizard
  Press Yes to say it will wipe the drive.
  Retrieves the software factory default
  In the end, I get an error message

  Error: 003
  Recovery error

  Press ok to start the computer

  You can see the final screen here.
  https://DL.dropboxusercontent.com/s/1fq5yk4t9hjhmk9/2014-09-05%20at%2012.38.PNG?DL=0

  Can anyone help plleeaaaseeee.

  The only thing I can think is that maybe when I created the USB startup key should I copy then disk2 on the stick as well using xcopy.

  I think there are several reasons for the error.
  The recovery media or the hard drive is may be defective. Wrong settings of the BIOS, etc...

  I recommend you to check once more the Toshiba Recovery bootable disc.
  I don t think that there might be a problem with the optical disc drive.
  From my point of view, it could be a bad BIOS setting.

  The Satellite Pro L870-172 has been pre-installed with the system Win 8.
  Please check start secure as well as the UEFI boot mode option in the BIOS.

  Generally, in order to be able to boot from different devices to boot, secure boot must be disabled.

• Satellite Pro C50 - A - crash Microsoft Office 2013 during the open applications

  I recently bought a Satellite Pro C50 - A PSCG7A-01X01V. I installed Windows 8.1 and then installed Office 2013. Unfortunately, when I start one of the applications Office 2013 he immediately blocked with an example error message: "Microsoft Word has stopped working". I tried starting in safe mode applications (for example excel/safe) but the same error occurs. Is someone able to answer these problems?

  Nice to hear that you found the solution. Thanks for the links posted.

• Satellite Pro C50 - A - 1 K 9 - use of the HARD Drive Caddy

  Hello

  When I got my new laptop the first think I did was to install an SSD.

  I don't usually use my optical Bay so I am planning to install a HARD drive enclosure.
  Someone has already done this, and if so have you had any problems? Also, what are data transfer speeds?

  Thank you

  Fraser

  I can't tell you if this extra HARD drive caddy will work in the Satellite Pro C50 series STRANGE Bay - A - 1 K 9 because that depends on the support of the BIOS and the controller.

  I read about these updates several times in different forums and to be stone, sometimes it is possible, but in many cases, the BIOS does not recognize this drive caddy HARD and laptop does not start.

  In the case where you have already tried these updates, please share the details with us!
  I think it would be very interesting for others, if this update worked correctly.

• Satellite L500 - 1 Q 9 - update for the display driver

  My problem is that I'm looking for new drivers for the ATI Radeon HD 5165. When I install http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx # 1, these drivers do not work do not see the results of the work. These drivers seem to be the old http://ce.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?LNG=20&service=CE and some games do not work on them.

  Thanks for your help.

  Hey,.

  Is it really a problem of display driver you need a new version? If you need a new display driver for the games, you must update the first DirectX version and take a look if the game is compatible with your graphics card.

  If you can find t a new display driver for Satellite L500 check other specs of the laptop. Other models like the Satellite L650 also have an AMD graphics card and there you should find a newer version. :)

• Re: Satellite Pro L870-172 keyboard Intermittent behavior

  I experience strange behavior with my keyboard mainly intermittent when using excel spreadheets where the screen zoom in and out, several cells are highlighted by trying to enter data, the data is copied to separate sheets & different characters are entered in the key.
  The zoom in and out of the question also occurs when you use internet explore.

  I searched the forums for similar problems and a post suggests updated the bios, but I already have the latest version. I also checked that my drivers are up to date,

  Any help appreciated.

  See you soon

  Just a question: is it possible that you are using touchpad while that work with excel or other software?
  As far as I know this s laptop touchpad supports some additional features like the TOUCHPAD with GESTURE. If possibly you have used a zoom feature s touchpad without knowing who

  Please test with an external USB mouse

  In addition I recommend checking this document Toshiba how to change the settings of the Synaptics touchpad in Windows 8?
  http://APS2.toshiba-tro.de/KB0/HTD3101Z30000R01.htm

• I just have to install a new hard drive and Vista on my Toshiba Satellite pro computer laptop I gave up and damage the hard drive.

  I can't set up a broadband connection using the cable or wireless such that it does not recognize either. Also, the font is huge and I can't find anywhere to reduce only expand. I also have to install a Toshiba installation disc?

  If the installation disc includes the drivers for your motherboard, display and Wi - Fi then yes do you.

  You can also find drivers as follows. Go to the Toshiba support website and search for Windows Vista drivers for your specific model number.

  Toshiba support: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

  If there are Windows Vista drivers can download to a folder on your hard drive and install all of them, starting with the card mother/chipset, SATA, USB drivers, Audio, LAN, Etc., and so on.

  Tips for solving common problems: http://windows.microsoft.com/en-US/windows-vista/help/top-solutions

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  J W Stuart: http://www.pagestart.com

• Satellite L505-141 - update the display driver?

  I want to update the 5156 ATI mobility radeon video card driver. I checked in the Device Manager the driver already installed on my machine, the version of it is 8.653, similar to that offered by download here
  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp?service=EU

  However, the stated release date is 09/08/2009, while on the site the date is 03/05/2010. Is - this besically the same version? Should I update?

  Exactly how to upgrade the video driver to the laptop (I know how to upgrade video driver on desktop PC with nVidia card, but have no experience with the release of ATI card to the laptop).

  Hi lyonya,.

  For me, it seems to be the same version but generally an update of the display driver and all other updates the driver should only be carried out if it of necessary.

  This means that if your computer works without any problems, you do not need to update a driver. Have fun with your laptop.

  Never touch a running system ;)

• Re: Need Satellite A210-10y - 3D CAD program doesn't work - new display driver

  Hello

  First of al I have a toshiba Satellite A210-10y, but I have a question for the display driver.
  I have a problem with a program of 3D CAD and a suggestion to solve the problem, is to update the display driver.

  But I can ' find a new driver on the driver support. It seems that Toshiba leave support after 3 months after the introduction.
  Because that's when the most recent driver is out. Is this true or do I go to the wrong place.

  Greetz Tom

  Hello

  The laptop seems to support the Mobility Radeon® X 2400 graphics chip.
  Have you tried the driver released by ATI?

  Toshiba usually provides own pilots on the European driver Toshiba page. But if this version is too old for you, then you should check the driver from makers of graphics chips. Of course there is no guarantee if such driver would be fine, so you will need to test this you know good luck

• Satellite Pro L300D started crashing when you are connected to the projector

  Hi all, I have a Satellite Pro L300D, have since January. In March of this year, it developed a problem.
  He began to turn the power on and off screen until I got the blue screen of death and had to reboot the laptop, also BIOS crashed. He was sent to Toshiba and got sorted.

  I use the laptop in the Church for the presentation to the powerpoint, we use a projector that connects to the video output on the laptop, but it has now begun to crash whenever I connect the projector to your laptop.

  Can I use the powerpoint, switch to the view of presenters and show the presentation of 30 minutes, then the screen goes black for about a second, the laptop and the projector off, then when they come again, I get a message saying that the display driver has been restarted, little after that the screen turns off, and then market / stop about six times before that I get the BSOD.

  Also, if I show a clip AVI or video during the presentation, it will crash soon after or even before its done.

  Have updated the drivers for laptop, I always get a message stating all the drivers are up to date and I am quite at a loss to know what to do next.

  To be honest, I'm so fed up with it that I am almost to the point of buying an Apple Mac Pro and away from Windows-based computers all together, my friends have macs and they never have any problem.

  Someone at - it an idea on what could be the problem?

  RGS
  James

  Hello James

  Can you please tell me what mode you are using for the presentation?
  Is that what this duplication mode (the same image on the LCD screen and the external device) or something else?
  Do you have problems if you use the single external device (LCD screen is OFF)?

  Movie files can be problematic if you run on laptops LCD and try to switch to the external display while the movie is running.

• Satellite Pro L870-18R - no boot after upgrade CPU

  Hello

  Bought the "SATELLITE PRO L870-18R" alongside a "Intel Core i7-3740QM 2.70 GHz FCPGA988 L3 6 MB 4 Cores CPU 2.70 GHz" to upgrade the processor and get a beautiful machine.

  Boots of machine as expected with its stock i3, but white LED will blink once and no post when upgrading the processor is applied.
  Is their a bios that will support this CPU, otherwise what is the max processor that toshiba will move to. Little bit discouraged, I can't upgrade.

  Is their a bios that will support this CPU

  BIOS updates are not released to allow new media of CPU, but the BIOS updates are released to fix possible problems for laptop...

  If this is not the case, what is the max processor that toshiba will move to. Little bit discouraged, I can't upgrade.

  Still is it that manufacturers of mobile phones do not support updates on own laptops... This means that there is no further information on the possible processors and supported.

  However, a new processor usually requires a BIOS and chipsets support... so in case you want to make these updates (of course only at your own risk) then you will need to use a CPU that is supported by the Intel Chipset. But there is no guarantee that this notebook would functions even if you use a processor that would be supported by the chipset...

• Satellite Pro L870-15F and missing compatibility Windows 10

  Hello

  I have a portable Satellite Pro L870-15E.

  I saw in a compatibility list, that I was sent via Tempra that my laptop is not compatible-10 victory.

  How is it that a laptop that isn't so old or so cheap does not have to be compatible with Windows 10?

  Concerning
  ARI

  How is it that a laptop that isn't so old or so cheap does not have to be compatible with Windows 10?

  I guess that in this forum from a user to anyone will be able to answer this question, but from my point of view of a few each notebook / computer manufacturer must decide which models would get additional software support...
  Toshiba released still many laptop models in a short period of time, and in my opinion that it is not easy to provide support for all series laptop... so somewhere it is necessary to make a clear cut...

  But you can still install Windows 10 laptop and I am sure that the system will work perfectly, but probably some portable devices is not available due to lack of software...

• Satellite Pro L870 don't stay on the Toshiba logo forever - no start

  Hi all

  Does anyone know of a problem that could cause a no boot (a few stays on Toshiba logo forever) followed by starting on the second try almost every time on a Toshiba Satellite Pro L870 (Windows 8)?

  Thanks in advance

  The laptop usually performs the POST (power on self-test) while the Toshiba splash screen is visible.
  In power in the self-test, the essential components card mother (i.e. RAM) is enabled.

  I think the POST should not be spent properly and so the laptop hangs at the Toshiba logo screen.

  But unfortunately, I can't say with certainty what part could be affected it could be a RAM problem or a motherboard problem.

• On Satellite Pro L870-173 keyboard problem

  Hi, I am the owner of a laptop from the Satellite Pro L870-173.
  By writing an e-mail the keyboard functions has changed.
  Some keys have a different meaning, examples

  Space lab = o
  4 = o v4v4
  c = the optioo for a secodon display

  What can I do?
  Is originally a default keyboard?
  Do anyone have an idea?

  The system is a 6v4 - bit win8o
  The keyboard settings is always the same: German language

  Thank you very much!

  > Do someone has an idea?
  Yes, I have an idea.

  > Is originally a default keyboard?
  I m afraid, Yes.

  You can confirm my idea connection external USB keyboard to the laptop.
  In case your external keyboard would work correctly, the problem is definitely related to the internal keyboard.

• HyperMemory on Satellite Pro L870 - 18G

  Hey, I have a Satellite Pro L870 - 18G with equipped with an AMD Radeon HD card 7670 M. I read up on the specs and see that this specific map using HyperMemory who works with the RAM installed on the laptop. I want to install 16 GB of RAM instead of the standard 4 GB installed and so I'm interested how this will affect my graphics.

  According to Toshiba´s description clean it will work this way:
  + 2,048 MB dedicated VRAM. Available graphics memory can be extended with the system memory, with HyperMemory technology: up to 3 823 MB with 4 GB of installed system memory and up to 8 GB of installed system memory 5 871 MB +.

  Where can I see if HyperMemory is enabled and I see the amount of memory the graphics card is currently 'give '?

  null

  Hello

  If you expand the RAM to 16 GB of RAM, the majority could be shared with the graphics card.
  The graphics card driver affects the part of the RAM memory graph automatically, which means that its impossible to change this value manually.

  In case more graphics memory is required, the pilot would share this part automatically.