Satellite Pro S500 - Freezed at Toshiba leading innovation frontpage

Similar Questions

• Satellite Pro U400 freezes when toshiba load screen appears

  Please can someone help me!

  When I turn on my U400 it gets to the loading screen toshiba, but then everything freezes and used further.
  I tried f2, f8 and f12 but also simply freeze and goes no further.

  The hard drive light flashes at the start but then stop!
  The battery and the power cable are fine and so is the cd drive such that all continue to work.

  Can a little help if you please?
  I'm a beginner and this is my first laptop!

  Please PLEASE help me.

  Hello

  It seems that the laptop can not pass the Toshiba start screen properly
  What does that mean?
  Well, it means that an error has been detected during POST (power on self test).
  It could be everything. Memory faulty RAM, motherboard part etc.
  It is difficult to provide an accurate answer to this question, it would be necessary to check these parts first.

  Since you are a beginner, I recommend you contact a Toshiba (certified partner) ASP in your country guys may run diagnostic tests to discover the problem.

• Satellite A100-906 - gel @ Toshiba Leading Innovation

  Hi all

  All the world is facing a problem where the laptop freezes on Toshiba Leading Innovation. The weird part is that, when you connect the laptop to an external monitor, everything works well.
  I tried to replace the LCD, Inverter, cable LCD and VGA (its Nvidia 256) and still the same problem.
  Updated the bios to version 6.0 always the same. Read in some forum that downgrading to version 5.90 will solve so made but still the same thing.

  I don't know if it has nothing to do with the error of TPM secure that I get. When I turn on the laptop and you press ESC before it freezes, after memory check it says that "no TPM or TPM has problem" (note that this error even when you plug in an external monitor but on external everything works fine. and after loading windows if you switch the monitor to the portable computer LCD laptop works very well without any problem)

  I check in the Bios, TPM option is greyed out then you cannot activate or disable it from BIOS.

  Hello

  I think it s a hardware problem seriously looks like the motherboard could be assigned to all ports (VGA port as well) are part of the motherboard.
  It s very strange that the laptop could start only if the external monitor is connected, but in my opinion, this can be only a related problem of the motherboard
  I have no other explanation

  Sorry mate for this General info, but that's all I can suggest to the present case

• Satellite Pro P300 - 23L: can't get screen Toshiba Leading Innovation

  This is a cut and paste from a previous post, but the one I'm having a problem with today (save me typing again!):

  When I start my laptop, it stops on the first screen of the Toshiba innovation and only gives the opportunity to do two things. That's what he said to prevent the page * "Press F2 to enter Setup, F12 to access the selection of Multiboot Menu" * I tried both. I pressed F2, I press F12 and no one bothers me pst screen

  -When I press on either after the Toshiba screen is visible, they do nothing
  -If I press "F2" at the start, upward, the instructions at the bottom of the page says "Please Wait". However, I waited for hours and nothing ever happened. The "Please wait" message just sitting there.
  -If I press F12 during startup, upwards, the instructions at the bottom of the page says "press F2 SETUP, Entering boot device selection menu... "Then he is there and does anything just
  The screen Toshiba Leading Innovation remains all the time.

  I have tried removeing the battery and draining flea power - this does not solve the problem.

  When I restart the laptop, I get the situation according to the line 1 above. No amount of tap F8 does nothing... I'm still back to the page of the main Innovation of Toshiba.

  The fan works, but the HARD disk led never sparkles.

  Any suggestions please? Thank you

  Hello

  If the laptop is unable to pass the home screen Toshiba (POST-puissance on self test) then this behavior of the laptop is mainly related to a serious hardware problem.

  The defective HARD drive would not cause such a problem, because even if the HARD drive is faulty, the laptop must be able to pass such screen...

  So I guess there is something wrong with the RAM or the motherboard.
  Here you can check how to remove the RAM modules and insert the new memory:
  http://APS2.toshiba-tro.de/KB0/CRU9902O80001R01.htm

  If the problem is not related to defective RAM, then other parts like the motherboard (maybe module BIOS EPROM) must be verified... but such verification requires additional special tools and that's why I think it would be a job for a laptop technicians...

• Satellite U940 - 10 c freeze after show "Toshiba leading innovation.

  Good afternoon.

  My U940 stucks in the screen "Toshiba leading innovation" and it is impossible to get to the BIOS (F2 or F12). I tried unplugging all the memories (RAM, SSD, HARD drive) and the main battery; but it was useless.

  Any ideas?
  Thanks in advance!

  In my opinion, your motherboard is affected.
  I'm not quite sure what part of the motherboard could cause such problems, but in my personal opinion that replacement motherboard could help you to fix this m

• Can not enter into the BIOS of Toshiba Satellite Pro S500-15W

  I am trying to enter a Toshiba satellite pro S500-15W bios. I tried the key F2 and FN + F2 keys don't set fixed no joy. Then downloaded the latest version (2013) the update of the bios for this series and windows 7, 32 bit. When I try to run the update I get the message "this computer is not supported". If anyone can help.

  Try to hold down the F12 key during the restart of the unit. You will see several options on the page that appears. You'll want to install at the bottom. I have the case of the warning you will are you aure you have win 7?

  Most of the time you get this error, or you have a different version, in this case 64 bit? or another OS 8.1 or 10? Take a look at your computer, control panel settings of IE - settings then you can ook at what OS you have and the 32-bit version of or64.

• Toshiba Satellite Pro S500 i5 or i7 i3 CPU upgrade

  Hi everyone, I'm having 7 Toshiba Satellite Pro S500 Notebooks here and want to update these shit Core i3 330M and 350M, 370 M and 380M CPU for Core i5 or Core i7 CPU. I'm not quite sure what CPU Socket, I have to buy and which generations of CPUS are supported by the S500. I processors up to 380 M Corei3 assembled in these things now and think its a HM55 Express chipset inside which must allow to i5 and i7 processors. I already had problems in upgrading toshiba tecra A9 modells and after upgrading CPU they were running very well and the FAN was blowing ultra noisy at speed of 100% all the time without ever turning off again even if the laptop could be frozen at 0 ° C and it has never been warm. Level 3^rd Toshiba support then told me that he would need a firmware update they do provide customers and was told to send books to repair @ € 50 each, just to update this microcode. So I would ask if anyone has a list of processors supported for the S500 modells?
  Numbers of exact model I have:
  Satellite Pro S500-106 (PSSE0E-19M06SLD)
  Satellite Pro S500-147 (PSSE0E-0HH06SLD)
  Satellite Pro S500-132 (PSSE0E-09G05ELD)

  Hope someone can help, I don't want to end up buying an i7 or i5 cpu, spending 50 dollars, investing 4 hours work and end up with a laptop unusable, I immediately dismantle again just for the work that I had invested... Forward your answers J

  Best thing to do is to choose a CPU provided with one of the other S500 PSSE0E patterns. This way you can be sure the BIOS supports.
  Some portable computers require a cooling system calibration after that another CPU is installed. An ASP can do the calibration.

• Satellite C50D - Stuck on splash screen "Toshiba leading innovation.

  Hey I have a new laptop of Toshiba C50D-A satellite.

  When I start it it won t go Toshiba leading innovation > screen. I can access the start screen by pressing F12 and accesses the Setup utility by pressing f2.
  Someone has ideas of how to do to solve this problem? Or what's wrong with it

  Hello

  On this virtual path, it is not easy to say what the problem is here.
  Can enter you recover or repair options - http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm?
  If so try please use some repair options.

• Satellite L300D 242 hangs on the TOSHIBA Leading Innovation page

  Hello

  When I turn it on the laptop crashes: press F2 go to the configuration utility, F12 to start the Manager of... of which work niether
  The screen is a black background with TOSHIBA Leading Innovation > about this

  After a few minutes, it goes away leaving me with a black screen with nothing on it, as if it was in mode 'sleep' I think that
  But I can't seem to go as a result of check or search for anything, not even to restore the system.

  Model is a 4 months of ideas please before considering back under warranty... it could be something simple I'm just missing

  BTW not very comp savy

  Thanks Isabelle

  Hi Isabelle,.
  Looks like a hdd dead to me...

  If the warranty is still valid go and see a servicepartner...

• Satellite Pro S500-115 - recovery media

  Hello

  We bought a toshiba satellite pro S500-115, and we are very disappointed!
  In the first two months, I brought to service three times, because it was freezing up to a few hours.
  Finally, they changed processor and motherboard.

  Then, the major problem appeared.
  I could not do before recovery media, because of the freezing, but now the official service has also removed the hard drive - just in case...
  So, I have media recovey, may not be downloaded, or other media of Win7 do not accept the number of bellows.

  I send mail for help several times at the headquarters of toshiba, but they just don't care! I discovered that I have to pay extra to get the media - but I already bought system! It's really shiiit, and I do not suggest my clients to buy anything from Toshiba.

  I don't really like their atitude. they just want to sell, but then they just don't care, * are!

  Mate of the really sad story
  I think you should get in touch with a local ASP in your country.
  As far as I know in many (perhaps all) European countries you will find subsidiary of Toshiba and I think EPA should be able to transmit to the Toshiba in your country.

  Good luck man

  PS: I got some problems with my laptop and my PSA has been very helpful. I was very satisfied, how the issue has been addressed

• Help needed interview about a series of Satellite Pro S500-C11

  Hello to all readers,

  Computer problem laptop Satellite Pro S500-C11 series.

  My wife, age 82, died last month. I have his cell phone in front of me with an apparent hardware failure. If I touch the bottom left of the laptop open, while entering text, the cursor jumps all over the screen and the text becomes garbled. I think my left hand wrist needs rest momentarily on the space to the left of the cursor buttons.

  I have some details on the purchase of the guarantee in the form of a contract number: FF5D900C with what I think is the registration number: 1 048 * H.

  The age related hearing problems I have trouble using the phone in an effective way. Is there anything I can communicate with the Service Center Online, please?

  Any help will be greatly appreciated.

  Hello

  Respect! Yet in sufficient form to use computers
  In General if your equipment begins to malfunction, the authorized Toshiba maintainer would be able to solve this problem.

  I don't know if you can contact the ASP mail, but first you must find the ASP in your country of m.
  Here you can find all of the ASP based all over the world:
  http://EU.computers.Toshiba-Europe.com/innovation/generic/ASP_SUPPORT/

  By the way: try to disable the touchpad while typing... you can turn off this Fn + F9 help
  In my case, the cursor jumped because I accidentally touched the touchpad while typing...
  Maybe it helps...

• Satellite Pro S500-14 t - I would like to upgrade my graphics driver

  Hello

  I want to update my graphics driver since it is a bit old (2010) and a program starts asking for him.

  Toshiba Satellite Pro S500-14 T
  Reference No.. PSSE0E-0LM07QIT
  Serial number. YA175628H

  Intel HD Graphics
  Current driver installed: 8.15.10.2189

  I tried to search on intel.com, but here is the result:
  + A custom computer manufacturer driver is installed on your computer. +
  + The Intel Driver Update Utility is not able to update the driver. Install a generic Intel driver instead of the driver from the computer manufacturer custom can cause technical problems. +
  + Contact your computer manufacturer for the latest driver for your computer. +

  The search for my PC in the [Download drivers, software patches and other updates for your Toshiba product] result of article in a "drivers not available."

  So my question is: where can I find an update for my graphics driver (if it exists)?

  Thank you

  To be honest I would not update the driver only because the version of the driver is old!
  I would try to update the driver ONLY if I would notice some problems in relation to other applications such as games, etc.

  However, the fact is that the drivers that are released on the page of the Toshiba UE driver are certified by Toshiba. It s recommended to use these drivers.

  If you want to install the drivers from other sources, you can do it at your own risk.
  There is no guarantee that these drivers work correctly.

  Anyway, the laptop supports Intel HD graphic card. This graphical unit is part of the Intel CPU
  http://Ark.Intel.com/products/49020/Intel-Core-i3-370M-processor-3M-cache-2_40-GHz

  The Intel HD graphics card was the first GPU Intel internal and disciple were Intel HD 2000/3000/4000 and 5000 now

• Satellite Pro S500-139 - FN + F9 key does not have to turn off the touchpad

  Hello

  I use a Satellite Pro S500-139 and am having problems with my F9 key. When I tap my palm touches the mouse and send the cursor somewhere else on the page. I reinstalled the ALPS pointing device and now have access to the Advanced setting that I was not able to get.

  Although I can set the sensitivity etc. I would really be able to use the shortcut to disable the mouse momentarily while typing. My keyboard shows that, if I press fn and F9 the i should be able to disable the mouse but the function does not work. F9 all other functions seem to work.

  Do you know if there is a solution to this?

  I am running windows 7 pro 32-bit service pack 1.

  What you can try is to reinstall extra package from Toshiba.

• Satellite Pro S500-10F - cannot reinstall the operating system

  Hello

  I have a Satellite Pro S500-10F provided with Windows 7 Professional with downgrade rights (and DVD) to XP Pro. I downgraded to XP Pro and everything worked fine (I did it on a number of similar machines).

  Then Windows started to have problems and crashing with BSOD. I decided to rebuild the machine to reinstall Windows XP Pro from DVD supplied with the machine. The thing is it gets 2% and then gives the BSOD.

  I thought it was the hard drive because there was some disk errors when it removed and put it outside of another machine, so replaced. Still the same problem. I tried to connect external USB DVD drive and boot from that. He did indeed start the external drive but then for some reason, try to copy the files of its own DVD player. I tried to reinstall Windows 7 Pro of the DVD to the top together, I created, this failed. I tried to install Windows XP Pro since version box and have failed.

  At this stage do not know if DVD player or what. He tried to build start player flash, but even if the system seen as boot option, then tried to boot from the network?

  Any help much appreciated.
  Thank you
  J

  Hey Buddy,

  To be honest I put t think that it is what you can do. You have tested the recovery disk and a new HARD drive, but the same happens. So that would mean it's hardware related problem.

  TOSHIBA recovery disk contains an image pre-tested all drivers and tools. This means that you can still install Windows recovery disc and it will work. If it's not (like in your case) it something wrong with the hardware.

  If your laptop is still under warranty valid, you can bring it to a service provider allowed in your country and guys can fix this for free because of the guarantee. Get in touch with technicians and explain your problem, they will sort it out for you. ;)

• Satellite Pro S500-14Z - how to access the BIOS?

  Hello

  on the Satellite Pro S500-14Z I can´t access the BIOS via F2 and can´t change the bootpriority through F12. By pressing F2 or F12 during startup, the S500 beeps and restarts. When you first start, I had access to the Bios and set the password and active supervisor module TPM. Since I have no access to the BIOS before Windows starts. Is there another key to access bios (I tried ESC, DEL, F1, INS) or how can I change the pw supervisor (I know my real password!) and disable the TPM?

  Thank you
  Karl

  Hi karlS_1,

  Normally you can access the BIOS if you press F2 before Windows starts. It works with an external keyboard?

  You can change some settings in the BIOS using Toshiba HWsetup. This tool is preinstalled on your laptop and you can change the order of boot with this tool.