Says SP2 installed... but remains in "the loop".

Hi everyone ive recently in the last week to buy a computer hp laptop with windows Vista Home Basic installed. I ran updates and am stuck in 'the loop' install updates from steps 1 and 2 on 3 went very well, but then when it restarts to configure 3rd party it using continually return to this screen. I did a system restore to an earlier position. I decided to install all updates individually incase it was some conflicts between updates... it worked and they installed everything fine. I then installed sp2 of vista and when I go on my page re-allocated it is said that service pack 2 is installed, but I've calmed down get 'service pack installation part 3 of 3 Please don't turn off your pc blah blah' at startup. can anyone help this?

Hi Demonofcain,

Thank you for writing to Microsoft Windows Vista Answers.
 
It seems after the installation of Service pack 2 for Vista, you get a message stating that the computer is installing Service pack 3 of 3 step, and it appears on every reboot start.
 
You can try to remove Service pack 2 from the computer and install the stand-alone version of Service pack 3.
 
To remove Service pack 2 access the link below and follow the steps:
http://support.Microsoft.com/kb/948537

To install the stand-alone package of Vista SP2, access the link below and download the file to the desktop. Later, run the installation of Service pack 2 from the office.
http://www.Microsoft.com/downloads/details.aspx?FamilyId=a4dd31d5-F907-4406-9012-a5c3199ea2b3&displaylang=en
 
Try disabling the security software and install Service pack 2.
 
If the problem persists, please respond back with the details:
Was your computer pre installed with Service pack 1?
You have a security software on the computer?  If so, the name of manufacturer of security software.
You have the external devices connected to the computer during the update?
 
 
Hope that would help us solve the problem.
 
Kind regards
 
Srinivas
Microsoft Answers Support Engineer
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