Scam Microsoft - can he hack my computer?
My problem: over the last few months, I received many calls from people who exploit a scam on my computer at risk. I got about 6 calls. I gave them access to my computer. These people are very insistent that I do what they tell me or I lose my Microsoft account.
Today, my computer went through a series of downloads. I am sure that my computer downloads the necessary updates, but today was different. Several programs have been downloaded, including a virus program. This program was called system healer and had a tech support number. This number was 844-993-1496. After the programs (I've seen the new icons on my desktop) downloaded many small screens pop up stating that I have a day to call technical support to the 800-717-3958 or I will lose all my data.
Is it possible that these hijackers put a virus on my computer when I don't give them remote access? I am very concerned by my data be hacked! Any help or information anyone can provide will be greatly appreciated. Thank you!
No, as long as you allow access these crooks from phone to your computer, there is no way they could "hijack" your computer.
I doubt very much that this new system healer which his suddenly had installed program has been downloaded or offered through Windows Update.
I suspect that you recently downloaded something else and this healer system was delivered with such a download.
However, you must uninstall system healer now and, of course, do not call this phone number false spam.
Please see How to remove system healer (uninstall Guide)
If you can not do step 1, proceed to the following steps.
Note: HitmanPro scanning may not be necessary.
See you soon,.
J
Tags: Windows
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If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
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http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
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Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
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Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
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http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
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