Scam or potential fraud from Microsoft
I think I have been targeted for fraud today. I received a phone call from a man with an Indian accent who said he was with Microsoft. He called because my computer had sent Microsoft a lot of messages about a virus in my computer. The virus is very active; However, it could not be removed by Essentials. He said that it was imperative to that upgrade to Windows 7 Ultimate for the discounted price of $150 immediately to make sure that my computer has not crashed.
Saturday, November 3, 2012 22:19:41 + 0000, susanpower wrote:
I think I have been targeted for fraud today. I received a phone call from a man with an Indian accent who said he was with Microsoft. He called because my computer had sent Microsoft a lot of messages about a virus in my computer. The virus is very active; However, it could not be removed by Essentials. He said that it was imperative to that upgrade to Windows 7 Ultimate for the discounted price of $150 immediately to make sure that my computer has not crashed.
Is this kind of contact action legitimate Microsoft?
No!
I refused to buy the upgrade.
Good!
If it of a scam or fraud, I'll help Microsoft with any information I can.
Microsoft is already well aware of this.
It's a scam and with all the names and phone numbers, one who has
become very frequent lately. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.
So if you have done so, I highly recommend that you do both of the following
immediately:
1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.
Ken Blake, Microsoft MVP
Tags: Windows
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Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
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for you unsolicited telephone calls help fix your computer
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Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
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phone calls to help you fix your computer
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http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
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received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.
First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?
Hi Debra,
It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.
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See below for additional information on this topic and what to do and how Microsoft works:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.
Good luck and best wishes!
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Last week my father received a phone call from someone claiming to be from Microsoft. They asked him to press CTRL and I think that the flag at the same time icon. Now, this week, his computer does not work correctly... He said is to show Arab or he is just encrypted and it cannot get on anything or do anything
. Do you think this scam call had something to do with the way the computer is acting today? And press these buttons, do you know if and what it can do to someones computer?
So looking forward to answers ASAP.
Thank you!
Hmm?
Microsoft does not phone calls to people - out of the blue...
at best, microsoft only responds to requests for information made by the people.
Try running a system restore point on a date prior to the boot problem.
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