Scammed by MSN $ 215.00 $ technicians.

last week, I received a phone call from someoriental technicians fromMicrosoft so they sad, thatMy pc had a virus and it was spreading, Thatit would cost me ten dollarsto fix. I told thatI was not haveany of money. They asked the credit card number, and said itwillonly be ten dollars. They played aroundwith browser and I donot know what they were doing. Today, my wife found outthat they had accused 4215.00 $ toour of credit card and now we are in the red. They used a thathad webpqage the wording "microsoft Help" and other wordingthat iwas unable to newsletter. Now msn said asa can nothing about it and we're fuzzing with our service of credit card applications to see if we can get our money back. DayThrough folowing notebook, I got another rom them message that the eup check was free. I don't know how many people have been scammed, and apparently they did a transfer via Western Union butI have been uneble Giraud-info from Western Union so far. So beware allof the public. Technicians are real ant, eaten ther of thieves.

ValdemarGonzalez SR.

E-mail address is removed from the privacy *.

This is a very common scam and I'm sorry that you set up by it.

You should get only your problems may not have completed. It can access anything on your PC such as the passwords, personal information. and bank details. Also, they may have left malware on your PC to continue the collection of information for them in the future.

What you do is entirely your choice and can rely on the information you had on your computer. Personally, I would like to do a clean reinstall of Windows and change all passwords *. I would also say a Bank, etc. everything that happened.

* Do not change the passwords on a potentially infected computer or scammers can get your new password.

Tags: Windows

Similar Questions

Phone scam received call from a technician who said my system was infected

I am gullible who maybe went too far with the Indian phone call. As I was using my laptop at the time, it was too easy to believe.
Although I was getting suspicious, I actually entered a code provided by the appellant, to allow the "technician" to advise by online chat. Then I stopped. I'm afraid that may have infected my XP Pro system. I have temporarily restored the system to a date before the call. Is that enough, or should I re install XP from scratch? Also, what is the risk of my main computer, running 7 and not in use at the time being affected?
What other corrective measures should I take?
What precautions should I take with respect to online banking?
Any advice greatly appreciated.
Reynard 99

Hello

some useful links

http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/4489f388-d6de-416d-9158-0079764bb001/

Good day

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The call tech support?

I received a call from someone claiming to be a technical support for the windows operating system. They said they were be proactive and helping people fix infected files. This happened to someone else?

Yes. Microsoft does not know if you have a problem, unless contact you them yourself. They are * not * first call without something from you. Like 99% of other businesses - if you use their product and are happy - good enough.

How to find scams on the Internet

Takes you to:
Get more specific in your request...

Microsoft support call me, is this a scam?

Takes you to:
(The last three could have been found these forums looking.)

I hope that you have hung up and that is where it ended?

Call of the India

This morning I received a call from the India, unfortunately I did as requested and connected and pressed the windows key. I am now worried about what can advise you?

It is a scam. You must scan your system for malware and viruses. If you gave them any personal information, which they can use to steal your identity, you will need to contact your Bank and credit card companies.

See http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287

Steve

How can I make sure I have need of aid is a legimate technician. just been scammed by someone representing as my virus protection company

pop up kept appearing on the lower right of the computer saying I had infections more 5 000. He showed my company logo protection antivirus (AVG) and because the computer was slow and freezing I connected. He registered a phone number to call for help. I called, explained my problem and the man said: I'll connect you with a technician. I specifically asked if he was in this country, and he said he was in Connecticut. The reason I asked was because I am deaf it made it difficult to understand people with accents. I really thought that I was speaking with moy. After many hours remotely connected to my computer, my computer was worse than before that I called him shaped and $ 120.00. I called AVG to complain and told me that I was probably being scammed and to check with my Bank and credit company to have all changed. Of course, I took care of him. The Bank assured me they would check on "GuruAid" and yesterday I received an email from them (GuruAid), say that there is no charge.

I am never in a situation like this, once again. My question is: How can I make sure I have need of aid is a legitimate technician. Seems many companies can fool you into believing that you talk with a legitimate business.

My question is: How can I make sure I have need of aid is a legitimate technician.

Easy - contact them and not the reverse; This way you can check before using.

Received a call from the scam making pretend to be Windows technician

Original title: the license expires

Received a call today by a technician from Windows indicating they received the error messages from my computer and that my IP address has been disconnected. I bought my computer in 2004 and never received any notice. He said that some of my programs may stop working if I did not renew the license. My question is - is - it a legal representative of Windows or just someone trying to sell a product?

(1) "licensing" do not expire.

(2) no MS gets your computer error messages. In fact, they would have no way of knowing something about you.

(3) it is not a representative of Windows. Microsoft does not make unsolicited calls.

(4) it is a well known scam talked again and again in these forums.

(5) they do not sell anything. They want access to your computer and your credit card. You know what's going to happen.

who are the technicians of home pc? they are part of the team of microsoft repair or is it a scam

received a phone call from home pc technicians saying that my computer has faults, he contacted them because they are agents for microsoft it is a scam

There is a big scam going on right now. Microsoft will NOT call you unless you request them (your call for the support of return).

Do not give them access to your computer, send them money or give them any of your information.

TeamViewer install supposed my MS technician instruction. is it a scam

has a so-called technician MS charge me to install the viewer team so MS can access and remove viruses on my computer. is this legitimate or a scam

Fake phone calls to technical support

Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

Microsoft issues never not solicited for phone calls of support or security.

(such persons may use names other than Microsoft as well)

Exploit * Scam - ID of process Files\MSN.exe to C:\Program Files (x 86) \MSN\MSN Chur 5376

My viurus (AVG free edition) software, constantly appears "blocked threat, Exploit * scam" and gives the following description: C:\Program Files (x 86) \MSN\MSN Coire Files\MSN.exe Process ID 5376 Can someone help? They want $129.00 to remove, too much for me! ANY help appreciated, thanks

Hello

Much of the below are the same that the ball was suggested to use the others. If these also
do not detect malware, then you can be quite sure, as much as possible, only files
AVG found are false positives or if you have a program that pretends to be AVG which is not.

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->

Choice of PCmag editor - Prevx-

http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

-----------------------------------

Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htm

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

----------------------------------

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

After the removal of malicious programs:

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

======================================

If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
MALWARE IS STILL PRESENT).

You can try a repair install or an upgrade in Place.

You can use another DVD that aren't copy protected but you you need to own
Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
good backup or 3 (security in redundancy).

On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

This tells you how to access the System Recovery Options and/or a Vista DVD
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

=======================================

For extreme cases:

Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp

================================

Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

See

http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.

Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Dell technician scam?

Hello

I have been called 3 times by someone posing as a Dell technician. It's the same person. I got the first call may 27 and the second and third calls on 03/06/16-6/416.

It's the same person. The person said that my computer was to generate errors and that he had to update my anti-virus software. I know it's a scam, because I recently graduated College with a certificate as a computer support specialist. I already have a fraud with the FTC report, but I would like to make a report on the fraud with Dell security also.

Can you please give me a phone number or a website that I will be able to open a fraud case?

Thank you

Our apologies. Please come back at the top of this map of service USA customer and read the announcement, "scammers pretending to Support Technology Guide»

Call Dell technician - scam?

HI team,

I get calls from days saying they are from dell.

The first call I got, he said, he calls with dell as they get errors reported to the server dell with my machine. He asked to open the laptop and go to eventviewer. Then I asked him to send me an official email from your email from dell to proceed further to be sure. The appeal was abandoned.

Today, I got another call from another number with a person with the Indian accent. He said it comes from dell and call technical support team has been disconnected.

This looks like a scam to me call. How do these guys get this information of the mine. Or is it a real call to dell.

One thing I had recently reached out to dell with one of my technical problem with the laptop and it started a few days ago. It seems that this information flowed after my call with dell team.

Not sure but it looks like...

Please go back to the top of this forum and read the announcement, "scammers pretending to Dell technical support.

Microsoft technician scam

We sat, 21 oct 2012 19:44:17 + 0000, dvsocialwork wrote:

I received a phone call from a man with a very thick Middle-Eastern or Indian accent by saying that my computer has been hacked and they were getting a lot of errors in my computer.

It's a scam and with various names and phone numbers, is
very frequent lately.

In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.

So if you have done so, I highly recommend that you do both of the following
immediately:

1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.
Ken Blake, Microsoft MVP

I also received such a call - Mr. thick accent Middle-Eastern or Indian, who said that his name was Ricky Sylvester and his phone number was 239-247-5552 on my phone number came up as 800-Service - 1-855-210-3300. He also wanted me to immediately go to my computer and membership to the www.showmy.pc.com. He said my computer has been infected with at least 3 different viruses and it show me what they were and could correct them. Very persistent on the phone.

D. Bercher

I just got a call on the same scam as the subject of a man with a strong Indian accent that says his name is Jack Desuza from Microsoft support located in Cambridge, Minnesota. 1-888-727-4205 phone number, caller ID said that his number was 941-423-6393.

During the first days of this scam, I reported the number name, address and phone number of the company in India to Microsoft. I thought MS had lawyers to go after them. Now, they hide their ownership of web site.

3 ways to deal with them:

1-tell them you're on a machine Apple

2 - Google words Hindu, saying ' you're a ' and read the list to them.

3 - waste their time. Do what you are a fool. Some excellent youtube videos show this thing request like "is this point or a period? '' "Is it dubya or W? "Why did you say dubya when you mean W?

I got scammed by Mackeeper and they deleted all my favorites and history! Help!

I have a macbook pro retina 13 (2013) and downloaded Mackeeper hoping he would clean my computer... A technician went to my computer erased all my notes in the Notes application and the content of my firefox: history, bookmarks and then left without saying anything. I have a return to the top of it and you do not have a firefox or profile. How can I recover this data? Help!

Thanx.

PS. I did some research on mackeeper and discovered it's more late was a scam, a very huge scam! Never download.

HI ndaaunhi,
I understand that Firefox profile data loss can be very frustrating, especially when you had the same profile for a while. Unfortunately, if there is no return to the top of the profile, it is not possible to recover.

Safari screen claims to make Apple Macintosh system alert, saying: my data was in danger and telling me to call 1-844-316-5 * 5. I'm guessing it's a scam, but it is also a sign of a problem? I have to run some sort of cleaner? Thank you!

Hello. When you click on a link in Safari, I got a screen that says: "ATTENTION Verizon Online Lic user: your Apple macintosh has been blocked." Apple Macintosh system alert! System was infected due to an unexpected error. "Immediately, certified technicians Mac 1-844-316-5 * 5" etc. I guess it's a scam and did not call the number. But it does not suggest that I was hacked somehow? Can I launch a kind of cleaner? Thank you!

< published by host >

1 n °

2. only if these messages appear on trusted sites.

(142425)

How MSN and Bing take over my computer and not allow me to change the default fox web page... Are they not actually a virus?

During the loading of a free software download - MSN and Bing took over my computer at the same time, I loaded the free software. I did a system restore and they cannot be deleted. When I go to options on Foxfire to select the web page by default, they will not default to Mozilla web page. (He returned as a shaded light gray color - when I put the default - with no real http: address appear) I get the message "they try to reset your web site you want to block the change in your web page"- but it does not work. Bing and MSN are so desperate for business that they have built a network of hackers who force people to accept they crappy products. Fox needs to write software that will stop these vultures to return to our home page of web. I now have to delete Fire Fox and reload, and then reset all the functions of my add-on. It should be criminal when everyone including Microsoft needed a change in someone's computer that they did not. How to remove MSN and Bing from your computer? Your current software is to be more mounted and burned them. Turn on programmers that hole in your software's cheese at best - what perverted very hard for the little guy because of these idiots. I let anyone ever mess with my computer - it drives me to the extreme to rid my computer of the intruders. I hope that Bing and MSN will be destroyed by this scam. I have of course they give advice to software vendors free to sneak their software in the computers of unsuspecting people. They are always responsible.

Firefox is the name. Foxfire is a bio-luminescent fungus.

http://en.Wikipedia.org/wiki/Foxfire _ (bioluminescence)

A search engine Bing associated addon could be in Firefox, like the so-called default tab or Search bar, Search Toolbar, Search Helper, default handler or Bing.

Remove search Helper and extensions of Bing bar

Uninstall search Helper

By default, Manager 2.2

Also, after support for threads, Bing has been installed through various modules not Microsoft, including:

StartNow toolbar (remove by using the control panel)

PDF Lite (remove under the Extensions)

Vuze Toolbar (remove under the Extensions)

BigSeekPro / Hypercam toolbar (remove by using the control panel)

Scammed by MSN $ 215.00 $ technicians.

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