Dell technician scam?

Similar Questions

• Call Dell technician - scam?

  HI team,

  I get calls from days saying they are from dell.

  The first call I got, he said, he calls with dell as they get errors reported to the server dell with my machine. He asked to open the laptop and go to eventviewer. Then I asked him to send me an official email from your email from dell to proceed further to be sure. The appeal was abandoned.

  Today, I got another call from another number with a person with the Indian accent. He said it comes from dell and call technical support team has been disconnected.

  This looks like a scam to me call. How do these guys get this information of the mine. Or is it a real call to dell.

  One thing I had recently reached out to dell with one of my technical problem with the laptop and it started a few days ago. It seems that this information flowed after my call with dell team.

  Not sure but it looks like...

  Please go back to the top of this forum and read the announcement, "scammers pretending to Dell technical support.

• Reference Dell technicians who work with Microsoft scammers?

  This morning (Monday, 24 October 11) I got a call from a Technician based in India, same scenario, as Microsoft already described here. How did get my phone no and name? Well, Thursday I contacted Dell that I got a problem with my computer, open the windows, the Dell technician says that he'll call me later and asked for my phone doesn't. He called a day later and I said that friends had fixed the problem, which was Friday. Well the first thing Monday morning, I have a Microsoft technician saying that my microsoft certificate had expired and my computer will not work unless I have renewed the certificate and I pay £££. Isn't the air very coincidential? I will never buy Dell products still once, it seems that they pass the information to the crooks or they are scammers themselves!

  If you believe that Dell Technication is also involved, you may call Dell and ask another medium or ask them abuse report and when you contact Dell, you have the file number and you can use it to complain. Also, it could be going since you had call before contacting Dell.

  In this case you can take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  In addition, how did get your phone number and the name, there are several possibilities, take a look at:

  http://cyberdefend.WordPress.com/2011/09/10/i-have-your-phone-number/

• * The scammer posing as a Dell technician *.

  I don't know if the fraudulent Department of Dell took this recent scamming tactics, but I was contacted by a con man who posed as a technician Dell on 08/25/15. The phone number is 201-942-0539 and the technician claims his name was "Alan Smith", but I had a strong feeling he was lying.

  Technician called and told the PC that I bought 2.5 years recorded at multiple uses in different places. He said such a scenario is weird and needs me to get some instructions on the PC to make sure that its not used by 3 parties. I found this quite skeptical and asks where are these places that see you in your database, but could not provide this detail. In addition, I did not know that Dell kept the devices in our monitoring machines.

  The technician was able to provide Dell, date of purchase serial number and model of PC. Not sure where he would have received this detail unless he has worked in the company. Whatever it is, I don't think what he told me and decided to copy down more information. He also gave me another contact number 1-800-825-5771 and is not a number of contact Dell.

  Dell, increase it please make sure customer information protocols is protected and crack down on these crooks. I'm fairly warned when it comes to computers, but there are others who could fall into this scam.

  Thank you for this notification. We collect these complaints and have notified our Dell team titles on the rogue attacks. Follow the instructions here to check your system and also to give M DELL-Lorna all the data we need to send to our team of securities.

• Dell audit scam?

  I was approached by an employee of 'dell' [email protected] he asked me to verify that I'm the one who ordered the order of the day, he asked my driver's license or a passport (even though I gave him the address to which the order was to be sent to) then he said I'll cancel it without the license drivers. What! Why would a dell employee need a pilots license clients? I suspected this as a scam, so I immediately called him as a crook that he rΘpondit not come back, but with a message saying missing (really?)

  Questions: 1) is a true employee/staff 2: fact I just you're not ripped off by my address? 3: if it's actually not a scam I need another person to contact me about my order and not to cancel it.  I need answers as soon as possible I get really worried

  Hi Apricotgoodness,

  Thanks for posting and thank you to beware of suspicious e-mails.

  Raghavendra_E_V is a Dell employee and works in our fraud division.  It would be good to verify your account with him.  I wonder many times to prove proof of identity fantasies I present my credit card in outlets at retail, is a common form of verification.

  Kind regards
  Robert

• Microsoft technician scam

  We sat, 21 oct 2012 19:44:17 + 0000, dvsocialwork wrote:

  I received a phone call from a man with a very thick Middle-Eastern or Indian accent by saying that my computer has been hacked and they were getting a lot of errors in my computer.

  It's a scam and with various names and phone numbers, is
  very frequent lately.

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.
  Ken Blake, Microsoft MVP

  I also received such a call - Mr. thick accent Middle-Eastern or Indian, who said that his name was Ricky Sylvester and his phone number was 239-247-5552 on my phone number came up as 800-Service - 1-855-210-3300.  He also wanted me to immediately go to my computer and membership to the www.showmy.pc.com.  He said my computer has been infected with at least 3 different viruses and it show me what they were and could correct them.  Very persistent on the phone.

  D. Bercher

  I just got a call on the same scam as the subject of a man with a strong Indian accent that says his name is Jack Desuza from Microsoft support located in Cambridge, Minnesota.  1-888-727-4205 phone number, caller ID said that his number was 941-423-6393.

  During the first days of this scam, I reported the number name, address and phone number of the company in India to Microsoft. I thought MS had lawyers to go after them. Now, they hide their ownership of web site.

  3 ways to deal with them:

  1-tell them you're on a machine Apple

  2 - Google words Hindu, saying ' you're a ' and read the list to them.

  3 - waste their time. Do what you are a fool. Some excellent youtube videos show this thing request like "is this point or a period? '' "Is it dubya or W? "Why did you say dubya when you mean W?

• Scam or Dell?

  I got a call this morning a Dell technician assumed that my email has been send spam. I was skeptical because I've seen no unusual activity on my email account, my computer was working well and he wanted to take control remotely to solve the problem (refuse simply to guide me through). This is the point where I hung up because I wasn't going to give remote access to my computer to a potential scammer. It seems to me that If my email has been send spam, it would be a problem with my E-mail security rather than my computer itself. My main question is if it was perhaps a legitimate call. I doubt that it was because I received calls from the scam in the past "Employees of Dell", but thought that I post here to see.

  Hello
  There are related discussions here now:
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19660527
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19661177
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19618345
  There is an ad at the top of this forum: http://en.community.dell.com/support-forums/virus-spyware/f/3522/t/19624358

  This topic should probably be moved to related security forum.

• Windows XP sp 3 where I can look to fix Panel quick switch in user accounts, cannot have UAC controll panel, Dell tech fixed it for me but I return to my computer to go back to something else

  I lost the use of user account from quick switch connect   again.   GRRRR.   I have dated back to my computer to see if XP service pack 3

  used space.  My Control Panel had no space for this program.  I submit questions to this web site, but thought it was essential for the security of this computer so I return to my computer date.  I've lost the use of my user account of fast switching

  the user connect, including a Dell technician fixed just for me by running a scan of corrupted files, etc.

  Hello

  Items below should help you get it back.
  How to use the Windows XP Fast User Switching feature
  http://support.Microsoft.com/kb/279765

  Turn on the fast user switching
  http://www.Microsoft.com/windowsxp/using/accessibility/FastUserSwitching.mspx

  I hope this helps.

• Dell Inspiron6000 / Win XP SP3: screen blue C0000218 (registry file failure) error - HELP!

  Hello.

  I'm a complete newbie to all this so please keep it simple for me :)

  My laptop Dell Inspiron 6000 (purchased in 2006) has the blue screen of death.  He's going through the process initial priming and then at the start of the Win XP black screen with the blocks moving on the screen to complete darkness for about 10 seconds then blue screen.

  The initial error was as above with the title, as it reported:

  The registry cannot load the hive file:

  \systemroot\system32\config\default

  or its log or alternation.  It is damaged, missing, or not accessible in writing.

  Laptop and then thrown out of physical memory and remained in that State until I put in now the power button power off / stop.

  What I've done so far:

  1 tried to start in safe mode - will not start to last known good config etc or in any safe mode - it lists various programs and then stops at themup.sys file then possibly a blue screen.

  2. run the tree of symptom diagnosis for "can not boot the OS " - failed the following tests:

  DRIVE IDE S/N [serial ]

  read (error code 0F00:0244 ),

  check (data error impossible to fix error code 0F00:1 A 44 msg block 346292 or media is write protected )

  Passed the following tests: device self test, search, SMART, launch control (slowed down) unit, stop the command unit (standby mode).

  3. with a Dell technician on the phone, we did the hard drive (DST short status test) diagnostic tests and the message returned was:

  Unit 0: Status of the IDE failed status byte = 64 control code = 1 Msg no = no additional sense information.

  The Dell technician has determined that the hard drive was not so I need a new.  Is this true? Could there be any other cause?

  4. run a Test Express via diagnosis - on confidence Test it reportedcode 0F00:1344 with Error Msg: block incorrigible data error 344575 or media is media is protected .  Reinforced the message with several blocks - basically all one of 367933 to 346292.

  Other information that might be relevant

  1. A few weeks ago I remember an error message (think blue screen came then as well, but not as shown above), then it auto ran chkdsk, said something to be dirty, completed and started normally.
  2. Some time ago (6 months), I did a "full backup of the system" through windows in which I myself remember a section of the disk has been partitioned "in case of emergency.  Plug my Maxtor hard drive on my desktop, I can see the backup and explore folders - one is called windows and there a subfolder called to repair ; Another is called 'State system' with folders calledboot files , COM + registration database class , register .  Is there a file called 'default' in there that I could replace the defective one with?
  3. Windows XP is professional, version 2002 with Service Pack 3.  I don't have disks, OEM installed.

  What I would do:

  Of course, to fix the computer, but as always, to retrieve the data I have on it (a lot!) as well as the programs/applications I have on it.  A friend said use what we call "hirems mini xp"-apparently it starts from a cd and looks like a windows safe mode, then copy all data on my external Maxtor drive?  Can I get to a point where I could restart windows normally and do a full save / copy data/applications?

  Can I get another hard drive (assuming that the Dell technician is correct in that it doesn't have / does not) and transfer all the files from the old hard drive on my Maxtor external drive, then on the new hard drive (I read somewhere in these forums, you can get a kind of "box" usb Link the old hd once out , the new hd once in the laptop - it is a better option? Where can I get this kit?

  I would appreciate any help/tips on how to recover from this situation.

  Thank you very much

  Hi again.

  A friend (an very teccie one!) had a look and found that the head had crashed into the disc.  He had not received a blow as it was probably caused by my turn off the card in the stop - I would have thought the transfer of energy from the battery car would not have had impact, but we live and learn lol - won't do it again.  Ordered new hard drive...

  Hope that helps

  See you soon

• Uninstall message GUI for Dell AIO 926 Printer

  When printing my e-mail, my Dell printer (all in one 926) deased to Midway through the print document. My usual dose for this periodic problem is re install the printer driver. Unfortunately, the printer driver has not completed its installation and so I can't uninstall the printer for a fresh start. Dell technicians tell me that the reason why the printer is unable to print documents by e-mail is due to a problem of software with Microsoft programming. Any thoughts on how I can uninstall the printer with an installation message constantly running? I can niether uninstall or install drivers for the printer.

  Details as follows:

  Description

  A problem caused this program blocking interact with Windows.

  Signature of the problem

  Problem event name: AppTermFailureEvent

  OS version: 6.0.6000.2.0.0.768.3

  Locale ID: 3081

  Files helping to describe the problem

  instgui.exe.ATK.KDMP

  instgui.exe.Xml

  Version.txt

  See a temporary copy of these files

  Caution:

  If a virus or other security threat caused the problem, open a copy of file can harm your computer.

  Hello stevenogorman,

  Before we try to remove the printer, we will make an attempt to clean boot.

  This will remove any third party starter who may be walking on our printing features:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Best regards

  Matthew_Ha

• DELL PowerEdge R730 (Gen 13) always 100% fan (16000 RPM +)

  Hello

  I have a brand new R730 DELL.  Since the time I first started the box, the beginning of fans out to what I consider normal speed, halfway through start, then for as long as the box is enabled, the fans are strong and spinning to their maximum rate 100% or about 16000 RPM.  There are 6 fans in this area.

  I have updated the BIOS to the latest firmware 2.2.25, I also updated the firmware from LifeCycleController to the last 2.40.40.40.

  Dell technician has been there twice to replace 1) all motherboard (motherboard) and the other 2) maps PCI riser (who had the button intrusion).

  The server fans still spin 100%.

  I did:

  -the flea power drain

  -the IPMI command to turn off cooling for PCIe

  -remove all memory but 1 chip in A1 and deleted 8 SSDS.

  Turning always to 100%.

  When you look at the installation of the fan to the iDRAC, I can't even set a custom value because the beach is stuck at 100-100%.

  There is no additional PCI or PCIe cards installed.

  Does anyone have an idea what is happening here.  It does not seem right that this fan run at 100% all the time.

  Looking at the configuration of the system, the server was shipped with 2 processors Intel Xeon E5-2689 V4. These processors have additional thermal requirements and so RPM fans' will operate 100% as a trade off. Based on this information, the fans run according to the needs.

• Reference Dell Open manage for PE2950 for WS2012R2

  I tried to access the management system opened on our hyper-v Server today, but my manager told me that there is no such thing as a version of open management, for the PE2950 on Windows Server R2 2012 and it is out there for something fancy like a R6 * / 7 * /-8 *.

  I know it's there because I installed it in the last company I did part of the management, but for the life of me, only two years later, I can not understand where we got the original installation to do this.

  I downloaded installed three or four to manage open on the page drivers for our service number, but one of them came with "[I'm just a patch]" and the other three have indicated that they were not compatible. Even if we set the operating system to Windows Server 2012 R2, it always gives me "for 32-bit node,' then maybe we're missing something else.

  I am hoping to win the lottery here and have a Dell technician take pity on me and direct me to a FTP location I can give to my manager so that we can get this software down to all the systems in our network.

  I can't be the only person who has faced this issue, but I may be the only person who was not able to fix it on their own.

  Help, please.

  daveepperson86

  I tried to access the management system opened on our hyper-v Server today, but my manager told me that there is no such thing as a version of open management, for the PE2950 on Windows Server R2 2012 and it is out there for something fancy like a R6 * / 7 * /-8 *.

  Fake. You will find it at support.Dell.com, select your system, change the selection in the drop-down list of OS, then check out managing systems for OpenManage Server Administrator (Managed Node). The 32-bit version is fine and installation of WoW 64-bit operating systems will be activated (all except the ' core' by default).

  http://www.Dell.com/support/home/us/en/19/drivers/DriversDetails?driverId=V1JDD

  You can also go to http://ftp.dell.com.

• Dell monitor U2715H Power saving mode by turning on PC

  Hi, I had a constant, frustrating problem with my Dell U2715H monitor. I connect it to my PC using CDM, and absolutely 100% whenever I turn on my pc, it goes into power saving mode. The only way to get my computer is to force power off of my PC now the power button and then turning it back on. This recovers no mode 'sleep', but an engine out of State. I tried to turn on/off the screen first, wait a minute then turn the PC. I tried to use the usb mouse and keyboard only to the back of the computer and not on the monitor ports. I tried all of the solutions presented to me in the troubleshooting of energy saving guide, but I am completely off options and frustrated. I don't want to force shutdown my PC every day just to get the monitor to work.

  Please help with the troubleshooting methods that I could take to solve this problem.

  I really love this monitor otherwise and won't have to return it.

  WOW! I just talked to a dell technician who accompanied me through the question. Apparently, the problem is known and has been placed on the record. The workaround is desperately single.

  To resolve this problem, click the first button on your screen, then press the second button to access the "input select" menu of the monitor. Then, place the cursor on the entry that you use (for me it was the CDM) and hold the button of checkmark for 10 seconds. A dialog appears asking you to turn on/off 1.2 DP. Once you enable it, the Monitor refreshes and the issue is history.

  I guess that the monitor has some secrets, I don't know... Hope this helps someone out there with this problem.

  Dan

• Dell XPS 13 WiFi and internal speaker issue

  I had problems with 2 numbers, the WiFi and the speakers. Problems with these two areas come and go, but it's frustrating that I bought this laptop a few weeks ago!

  (1) WiFi

  I had problems with the laptop which the WiFi would disconnect after using it for some time, usually around one hour. The wifi icon would show as little access without internet access and turn off/on, airplane mode and all of the other methods described on these forums would not allow the laptop to connect or find my wifi network. Restart the computer would solve this problem. It's really frustrating so I exchanged for a new one on the Microsoft Store.

  With the new laptop exchanged, would pose the same exact wifi problems. Each device is connected to the network was not having connectivity problems and my router was working fine, every time the laptops first and second had problems of wifi. I then called Dell Support and I was instructed to install the drivers wifi and bluetooth on the Dell site, but the same problems with wifi can't access to internet limited/no and don't see the network would occur again in sleep mode-use it for awhile. I found a thread in which someone unchecked the box that says something in the sense of 'to disable the device _ to save energy' which I guess was a feature related to the wireless adapter. This seemed to fix the problem for about 2 weeks up until a few days ago when the problem would be reactivated.

  The wifi icon would go into the State limited with a legend no internet access and the tips airplane mode and turn off/on would not do anything. Enter the network and sharing Center once I disabled the adapter, I would try to right click and enable again, but the icon would stay as disabled little matter how many times I clicked on activate. Restarting the computer is the only way that the laptop seems to find the network. Everything is updated from this post.

  (2) speakers

  The second issue is the speakers. Everything works well except for the few times I used Cortana. When I click on the microphone icon to talk and Cortana talks back, there is a buzz as well as voice. Similarly, sometimes TI Cortana would say that it does not work and try again later.

  These questions are really frustrating (especially WiFi problems) and I really need help with these problems as Dell technicians to offshore I have met are very rigid and robot-like and they don't seem too useful otherwise than on the fundamental issues. I love this computer but if these problems keep occurring, according to me, it's better to return just as it is still within the 30 day period.

  I think I have solved the problem, finally using the solution proposed for downgrading to the driver 6.x (before it was disconnecting every few seconds, and now he held a super weak signal for awhile without turning off once).

  Ironically, I found the Broadcom driver available on the Lenovo site (it has been removed from the Dell site according to my previous post!) - here is a link for all tent play technician on behalf of Dell:

  support.Lenovo.com/.../ds103679

• Original corrupted backup? What is the merchant and/or Dell who does not sell the original software on a DVD or USB? AND WHERE IS ANY DOCUMENTATION! ?

  New owner Dell, autonomous worker tutoring.

  My needs are simple: good advice and good backups and anti-virus now, basically that the computer works as announced and reliable.

  I had an external hard drive but not the premium software, I bought.  So, I made the necessary backups with the entire system partition.  I'll buy another external hard drive to a comprehensive approach to backup but I potted the computer so I have lost some files?

  I have a small blue clock faces that say "Restore Dell backup... "on most of my files.  Is this to say that I am protected or that I have scratched the disc and may need to restore or reinstall the operating system / software virus protection and other stuff maybe later if she is funky.

  A Dell technician did a check-up through, especially looking for any virus attack, given that the ads were so aggressive that I thought there may be a.  Mozilla? Or Windows?  How to place these ads?  So, I'm happy with Dell.  And I'm going to buy another external hard drive.

  A good guess PC man is mean I saved, but it is not as good as the DOCUMENTATION.

  Sincerely, Kate

  Hi K2quill,

  Since this is a new pc, call customer service and to explain that the reverse may be damaged and you need a DVD or USB upward.