Scan on OSX Yosemite 10,10
Hi everyone, Nico here.
I ' t my first post here and English is not my native language, so please be patient :/
So I got my MBP (end 2013) with OS x 10.10 on it.
I also got my HP Deskjet 3050, and HP Officejet 4620 and want to print and scan from my pc with a Wi - Fi connection.
So, I always printed (also with previous OSXs) without problem, I added printers and both worked simply by pressing "Print". Different story with the option "Scan." To scan, I'm going to 'System Preferences'-> 'Printers' and I get two printers, on each of them are two buttons one is 'Print' and the other is "Scan." After having clicked on "Scan", I click on 'Scanner open' and the message I get is (roughly translated): "the software for this device is not installed. The software for this printer is not available at this time. Contact the printer manufacturer to obtain the latest version of the software"and this appears on both printers.
I have no idea where to find and download this software. I already unplugged then replugged the printer. I also connected the Officejet to your pc with the USB cable provided with the printer and it started to download the software... but I interrupted the process by clicking 'Stop' because I was installing the printer via USB instead of the wirless process > _ >... he had the button so I thought that stopping it would cause no problem. So now even if I connect the USB to the pc nothing happens.
I tried many things, but at some point it became too complicated... usually install a simple printer and should not be too complicated, especially on OSX which is usually very simple to use.
So I came here as the last option, please help me guys!
Hi @HKPiax,
Welcome to the HP Forums!
I see that you are trying to install and configure your HP Deskjet 3050 HP Officejet 4620 for a wireless connection for your Mac OS X 10.10. I'm happy to help you with this configuration!
I found this driver for your HP Officejet 4620, HP Officejet 4620 series full feature software and drivers, that it is compatible with Mac OS X 10.10. If you need a guide on how to configure the wireless connection, please consult this guide, set up the printer to a wireless network for the HP Officejet 4620 e-all-in-one HP Deskjet Ink Advantage 4620 e-all-in-one printer series.
However, for the HP Deskjet 3050, I recommend this guide, OS X Mavericks v10.9: installing and using the printer on a Mac. Even though it says to Mac OS X 10.9, I'm sure that it is compatible with Mac OS X 10.10. If you need to download the driver manually, please see this website, HP v3.0 for OS X printer drivers. As there is no comprehensive software features and driver for this printer for Mac OS X 10.10 and Mac OS X 10.9.
Hope this information clears things up for you and have a great day!
Tags: HP Printers
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