Scan to Microsoft Works

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• Epson scan has stopped working.

  I recently bought an ASUS Essentio CG5290 computer that uses a 64-bit system.  A few weeks later, I bought an Epson Workforce 600 multiprinter.  I know for sure the Epson multiprinter works perfectly well because I used it on my old Dell Dimension 4600 computer that uses Windows XP (I suspect the system uses a 32-bit).  When it is connected to my ASUS computer which uses Windows Vista, everything works fine until I try to use the scanner.  When I click on the EpsonScan icon I immediately get a Message from Microsoft Windows saying "Epson Scan has stopped working".  A few seconds later, it gives me another message saying: "a problem caused blocking the program works correctly.  Windows will close the program and notify you if a solution is available. "I never got a 'solution '.  I tried to uninstall and reinstall the printer software to download Windows Vista Service Pack 2.  There are available for the ASUS BIOS, manufacturer downloads, but I have to buy the program WinZip to download.  I'm nervous about messing with the BIOS.  I think that my problem scanner printer has something to do with the ASUS having a 64 bit OS against compliant system to the requirements of the twain_32 printer.  I qualify for the free upgrade to Windows 7 when it is released to the public in October ' 09.  This will solve the problem?  My ASUS has every update of Microsoft Windows to date.  I'm not very computer so any advice is greatly appreciated!

  Did you get the drivers Vista 64 of Epsom first and install according to the requirements of the Epsom, which is usually to install software / drivers prior to the connection of the printer

  PS You need not buy winzip in order to upgrade the bios, but then, aren't an update of bios support

• Fax for Windows & scan has stopped working for me.

  Fax for Windows & scan has stopped working for me. I analyze the documents on there all the time and it just stopped working gives me an error message indicating "a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner. "However, the problem is not the scanner, because it works with a colleague's computer, and the scanner does not work with mine either. It is a problem with the Windows fax and scan. We have tried several things and nothing works. Help, please!

  Hi KristinVeltema,

  To resolve this problem, you must download and install windows vista service pack 2 on the computer.

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  See the link below for more information:

  
  Error message when you try to import an image from a scanner by using "Windows Fax and Scan" or by using the Windows Photo Gallery in Windows Vista SP1: "a problem prevented the document under analysis.

  http://support.Microsoft.com/kb/953253

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• DEP guard closing Microsoft works word processor

  DEP guard closing Microsoft works word processor when I try to copy and paste stuff online, trusted sources. I tried to do what the instructions say and stop DEP to make working with Microsoft word, but it still does not work. Help!

  Hello

  EricLaw IEInternals - a peek at Internet Explorer from inside. -Understanding DEP/NX
  http://blogs.msdn.com/ieinternals/archive/2009/10/10/understanding-data-execution-prevention-crashes-in-IE8.aspx

  The problem might actually be an add-on or another program to the origin of the problem and you should check that
  1st.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER on it
  machines, including those that you have uninstalled (they leave leftovers behind which can cause strange problems).

  Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK

  not better?

  Close IE and try again IE or IE with no Addons

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question. (Toolbars are BHO)
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only. If you ever suspect malware, and it would be
  unusual with Prevx market except for an occasional cookie of low level (not a big deal), update it, then
  run as a scanner.

  http://www.Malwarebytes.org/

  I would add prevx so.

  Prevx - Home - small, fast, exceptional CLOUD free protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  -------------------------------------------------------------------

  Do yourself a big favor and work through 1 above.

  How control DEP but I don't recommend turning it off and certainly not to let power off.

  How to enable DEP on or off for a program under Vista
  http://www.Vistax64.com/tutorials/65790-DEP-turn-off-programs.html

  How to enable or disable DEP in Vista
  http://www.Vistax64.com/tutorials/120778-DEP-enable-disable.html

  ====================================

  If nothing else works you can try this however I would use as a last resort.

  IE - Tools - Internet Options - Advanced Options - Security Section - clear the check box enable memory Protection to mitigate
  Online - APPLY - OK attacks close and restart IE

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Satellite L300 - 1 8 - Microsoft Works Suite has stopped working

  Hiya,

  first I will say that I am only on my 2nd computer so im not exactly a brainbox on them.
  I have a Satellite L300 - 1 8 with microsoft vista home premium 32 bit.

  I only had this laptop for less than 2 months today, when I was with microsoft works suite, word processor he suddenly stopped, I rebooted a document she had auto saved and then closed.
  When I tried to open another document empty it let me, but he wouldn't let me stick to what I needed.
  Now, I can't open anything in microsoft works and if I try I get the message:
  + ' A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY. " WINDOWS WILL CLOSE THE PROGRAM AND NOTIFY YOU IF A SOLUTION IS AVAILABLE. +

  What is - this and why the habit he work?
  I him have not used much in fact I think it's maybe the first time. I was on the site of microsoft and its Greek to me, in any case the bit I understand he said "If your windows is preinstalled go to Toshiba" or words to that effect.

  I've been on the Toshiba site and it's all Greeks too. I don't understand all this and I can't seem to find any assistance on their part, the only help I can find is this site with everything what you smart people on the resolution of our problems to us.
  Then I can help you, in simple language please.

  Thank you. Julia :D

  Hello

  It is a simple generic error message that you will always see when the programs or applications crash.

  Something was wrong, but I can't tell what's wrong with your MS works.
  If you want the event viewer for errors, but to be honest, you can check this will not help you much if you're not computer.

  I gogoled a little and some people brought on the same error in MS Word, but like I said above; This is a generic error message.

  However, the people have this problem than by the new installation of MS Works.
  I don't know if you received a MS Works Mr. disc if so, remove/uninstall the MS Works the system first, reboot the laptop and use the MS Works drive for new installation.

• Satellite A300-1EH - where to find the key for Microsoft Works?

  Satellite A300-1EH

  My laptop has been repaired. Exchange service throughout the system. I have serious problem since then.
  The new version of Microsoft Works requires me 25 - the key of the product registration. I don't have him. Where can I get this version, the product key?

  It did not help me Microsoft or service. They sent me manufacturer...

  Hello!

  You have installed a newer version of Microsoft Works? Normally, you can only use the version preinstalled work and so you do not need a key. It s already active and ready to use.

  I think you use HARD drive recovery option to get a working dos version Works. :(

  Good bye

• HP Scanjet 5590: Scanjet 5590 & Win10 64-bit - install and scanning does not work

  1 install the latest official software for Scanjet 5590 stops in the Middle after the first component (software scanjet 5590) before TWAIN / Iris etc. Macromedia window remains opent "Please wait" but the 2nd part of the installation process does not start.

  2. no doubt as a result no scanninng. Before the scanner buttons not working do not (missing twain) and scan from the software installed launch the scanner (activate powersave); Opens the window of the software, but analysis does not start.

  Win10 64-bit; USB. HP CP1025nw the wireless is the other HP product installed. ASUS z97 MB, i7 - 4790 k / 16GB, SSD.

  I tried and does not work:

  -different, another USB port USB cable

  -new installation of 64-bit Win10

  -a lot of removing the software and driver (windows install cleaner, file removal, registry) and reinstall

  -HP support assistant/framework/scanning, printing doctor [result "don't install the driver" awhile, but obviously it is installed and the wizard fails to resintall it]

  Installation of the software in safe mode (after editing registry it is possible) all the complete component installs (scan software, iris, twain, etc.) but always the same questions: scanning does not work.

  Any idea or suggestion?

  OK, here's the solution that works for me:

  YouTube

  In brief

  -check out you the shape of the package files (winrar will be required)

  -HPZstub.exe (NOT run Setup.exe)

  problem solved...

  I went two hollow guidance package and remote session with support and got this link after my file submitted in support of the L2.

• 5510 scan has stopped working

  After almost two years, scan has stopped working on my 5510, although the printing and copying are still functioning.  Here are the facts:

  I run Windows 7 on my laptop.  I'm connected wireless to the 5510.

  I get a message that the search was unsuccessful, when I run the printer.  But the printer can see the computer and is not a problem when I choose it.  When I run the scan, it sits there for a while (no movement), then gives me the failure message.

  I can't get the scan to work at all from the laptop itself.  When I click on scan a Document or a picture, nothing happens.  To be honest, I never tried this feature before, so I can't say if this is something new, or if it was always a problem.

  I run printing and scanning doctor and he made three sweeps of test where the printer indicates that they were successful (the printer makes noises like he did a scan).  But no scan file doesn't appear on my computer (in My Documents, where they normally appear).  When it's done, he asks if I want to run a test scan.  I say I do, and it seems to say that the analysis has been a success.  This time the printer makes no noise, but I immediately get a message parsing succeeded, and I threw at the final menu.

  I hope someone can help me!

  Hello

  I suggest you to uninstall the printer software.

  Restart the PC.

  Please, download and run the Installer printer HP www.hp.com/go/tools

• 1510: new scan printer stop working

  Even after my scan printer stop working. I have scan doctor and it does not find the connected scan

  What can I do, whenever I want to use it, it never works

  Welcome to the community of HP @pete121222,

  I understand that you have lost the connection to the scanner to your HP Deskjet 1510. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  HP printers - WIRELESS card Scanner is lost (Windows)

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• Microsoft Works

  I just bought a new computer without Microsoft Works (it has Wordpad instead) but I can ' t download a copy of the works from my old computer to my new computer (windows 8.1), which has all of my files and doc. on him. What can I do?

  Hello

  Unfortunately no, you can not install Microsoft Works on your machine Windows 8.1. He contacted abandoned, no more.

  Kind regards.

• Update (KB209214) requires Microsoft Works 9 disc

  When I try to load the important Microsoft Works 9 (KB209214), I get a message that tells me to install Microsoft Works disc in the drive.  I don't have another disc of Microsoft Works.  The program came pre-installed on my system when I bought it.  How do I install the update?  NOTE: I made the repair of disks as specified by the manufacturer (Dell) for configuring computer whan of the system.

  Try a manual download: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=feb121ad-e5f6-40e2-bf12-045ae5c2a754

  Update of security for Microsoft Works 9 (KB2092914)

  BTW, it helps when you get the correct number also.

  If no joy, try:

  http://support.Microsoft.com/kb/2258121

  Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Insert the CD-ROM for Microsoft Works 9.0 for critical updates

  How to change when I am asked to insert the CD-ROM for Microsoft Works 9.0 for the updates to take place? Given the computer came with all the software already installed and there is no disk provided. I can guarantee for hardward problems no software issues. Really need help on this one to prevent threats to the computer.

  Hi Cj_jez,

  1 is Microsoft Works and you will prompt to install the update or you are trying to install it via Windows updates?

  As the message is asking you to insert the CD of Microsoft Works 9.0, you will need to insert the right disk to install the update. As the computer came with all already installed software, the best option would be to contact the manufacturer of the system that has installed all the software on the computer.

  In the meantime, try the following steps and check the result.
  Step 1: Manually install the update
  a. visit the link and look for update for Microsoft Works 9
  http://www.Microsoft.com/products/works/downloads.mspx
  b. open the downloaded file and install it.
  c. once the update is installed, restart the computer and check the result.

  You can also get in touch with the support of Microsoft Works team to see if there are other options to install the update without using the disc:http://www.microsoft.com/products/works/support.mspx

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Internet Explorer and other applications open as microsoft works. How can I get this problem?

  Original title: all the applications on my computer appear as microsoft works. How can I get this problem? Even internet explore a works file is not displayed and does not open.

  All my desktop icons are listed under the ribs owrks and work does not support these applications. How to get back my computer to the way it was?

  Hello

  1. which is the version of Windows installed on your computer? For example, Windows 7, Vista

  2. have you done any software or hardware changes on your computer before this problem?

  I suggest you to see the steps in the following link.

  When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

  http://support.Microsoft.com/kb/950505

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Hope the information is useful.

• I am unable to download Microsoft Works.

  I've been using Microsoft Works... .Word processor for all my letters and resumés, now I cannot download the program

  Help, please...

  original title: I used Microsoft Works processor for all my letters and resumés, now I'm unable to download the program

  Hello

  1. which version of the operating system is installed on your computer?

  2. what happens when you try to download Microsoft Works?

  The question you have posted is related to Microsoft Works. Then I suggest you to check with the help of Microsoft Works for more information.

  http://support.Microsoft.com/ph/1188