scanned image will not clear

HP 6515. We've scanned a photo, now, the image appears as a background image whenever something is printed. I have reset to factory default, recycled power (& Yes the photo is no longer) in the printer to scan the area.

I use Windows XP.  We lost a lot of ink & its maddening!  Thanks Andrew

Andrew, it's an interesting question... I would recommend a reinstall.

First remove the software from the computer through programs and features, printers and faxes, and Device Manager. If you use a USB cord disconnect it first (and let disconnect you). Then, restart the computer.

Follow this link and download and install the full setting on the printer software: http://goo.gl/Hz8Dl

Let me know if it helps!

Tags: HP Printers

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