Scanner not detected

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• Scanner not detected on HP #6310? How to scan?

  Scanner not detected on HP #6310?  How to scan?

  Hi Rambo,

  (1) you get an error message?

  (2) if it works well before?

  (3) remember to make changes?

  (4) what version of Windows you are using on the computer?

  Method 1: Download and install the latest driver\software of printer from the link below and then check if it makes a difference

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=1119598

  Method 2: you can see the steps in the HP link below dealing with issues of digitization

  http://h10025.www1.HP.com/ewfrf/wc/searchresults?tmp_product=HP+Officejet+6310+all-in-one+printer&product=1119598&tmp_qt=HP+scan&LC=en&DLC=en&cc=us

  If the problem persists, contact HP for known problems.

  http://h10025.www1.HP.com/ewfrf/wc/contacthp?LC=en&DLC=en&cc=us&product=1119598

• HP Photosmart C7280 Scanner not detected since Mac OS installed Sierra

  Hello

  I installed Mac OS sierra

  Since then, my HP Photosmart C7280 scanner is not longer detected:

  • In the system preferences tab scan
  • Image transfer can not find any device

  I reinstalled the device

  Print shops

  Scanner is connected to the router (Hello) by Eternet

  Scanner still works when you use a Windows 10

  MacBook Pro (retina, 13 inches, end 2012)

  macOS Sierra Version 10.12 (French)

  Here is a link to the HP support pages, please read carefully including the FAQ, there is a link to the HP scanning utility.

  Drivers for HP printers and scanners are downloaded on the App Store, have checked whether there are updates for your HP product.

  What OS did you go to?

• C7280 scanner not detected Windows 7

  One of my friends often ask me to solve its computer problems. It has a HP Pavillion DV6 Windows 7 / and a HP Photosmart C7280 all-in-one. The printer has always worked, but until today I had never tried the scanner. It took a while to find that she had never been properly installed. Attempts to do so resulted in ' operation could not be completed 0 x 00000015. The device is not ready "."

  I downloaded the set of drivers installed and complete, and later the update from the HP website. It made no difference. As I'm not a Windows 7 user, I feel a little out of my depth.

  Thos situation is recoverable?

  I can't be sure one she wa, but I think it was this one:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-106151-2&CC=UK&DLC=en&LC=en&OS=228&product=3204785&sw_lang=

• I use Windows 10 and my Canon MX410 scans is no longer. He repeats to me "scanner not detected."

  I don't remember when it stopped working, but I unplugged it for a while. Today, I really need to analyze something and it won't scan. Printer is connected to my pc via USB.

  Printer works now. I downloaded another driver from the Canon website specifically for 64-bit operating system and VOILA! It's working now... Thank you very much for your advice!

• AVG says I "worm/generiques2. BKOF' in my Toshiba files and it is too big to archive... microsoft, security scanner not detected any threat? How can I remove this worm?

  Report AVG says it is attached to the cab files?

  Since AVG has identified this threat and AVG is your provider of anti-malware you should seek assistance from the AVG Support: http://www.avg.com/us-en/support

• OfficeJet 7500 has E910: error scanner E910 Win7 Officejet 7500 has "not detected any computer" & Doc printer/Scanner has no help

  I just moved my printer/copier/scanner/fax, E910 Officejet 7500 has on one side of my office to another.  In the process the power and USB cables have been disconnected.  Same USB cable as before, connected to the same port on the computer.<3 meters="">

  Re-installed software CD.   Downloaded updates.  Several files in the HP folder are displayed with today's date, so clearly that something happened with the update.

  Printer is now recognized and will display the files on the computer.

  Photocopier creates copies.

  ... Scanner not scan.

  When a document is placed in the tray sheet or on the glass, "no computer detected" error message is displayed on the HP device.  [Note: this computer can send commands successfully, if clear communication goes]

  On the computer, when the devices are searched and displayed, the HP device appears with any other printers/Fax.  Scanner is not mentioned here - but when the details are drilled for, said that it's in the category 'printers, scanners '.

  Googling suggested tool print and scan doctor, so I went to that and downloaded.  When you click on it to run it, it says that (paraphrase) some files are missing, wants to download them (value 121 mB). So, I click Yes or then, or whatever, and it brings them.  Notice I just do a full install and updates downloaded, that more can he want?

  Then, nothing happens.  Help HP screens suggest that he must now ask me what function I want help or ink on.  Nothing, no suggestions with little green checkmarks or advice of the error.

  So I went down there is text on what to try.  Some apply - after that the doctor Download 4 or 5 times and do the suggested software download it 4 or 5 times, somehow unnecessary.  Disconnect and reconnect the USB cord - done that, at least the print function does not disappear, but the scan did not return.  Restarted the computer and printer HP - has done that, no difference.

  This is not the first time that the scanner was not updated on the computer at the other end of the cable.  In the past and it has been a while, memory, is this activation of the analysis of the computer set the scan to life function, but I do not see this option.  The computer "HP Scan" displays an error message that the HP Officejet 7500 E910 was not found, as does the Windows Fax & Scan.

  Why, if the printer can be found, and it is in the same unit as the Scanner, the scanner will not appear?

  Telephone support HP identified the problem: no drivers.  Took about 15 minutes for a useful person straightening things.

  Note that I had uninstalled the printer and its software before re - load the software.

  As part of this process, I had identified with HP via different input strings the OS of the computer and the details of the all-in-one device model number.  So why couldn't HP identify the drivers concerned and ask them to download also?

  Anyway, for now, what I need is working.

  Detective Conan

• SpywareBlaster can not detect mozilla firefox

  SpywareBlaster 5.2 no detection problem of Firefox in my older Pavilion with Windows 7 Home Premium but Spywareblaster 5.2 will not detect Firefox in my HP Envy.

  If you want to use a free alternative to Spywareblaster, you can use one of these free analytical tools:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • Anti-Rootkit utility - TDSSKiller
  • AdwCleaner (for more information, see this other AdwCleaner download page)
  • Hitman Pro
  • ESET Online Scanner

  Personally, I recommend AdwCleaner. That's what I use and it does a great job to eliminate any software advertising or other malicious files in Firefox.

• Printer all-in-one 6700: all-in-One 6700 Scanner not working not not after upgrade from window 10

  My HP all-in-one is model 6700, wireless internet.  Microsoft Community Forum has a growing list of people with Windows 10/HP Scanner problems.   I, too, have spent hours and hours trying the methods suggested on the Windows site and the HP site.  Nothing helps.  Work of the printer, fax working but scanner can not find my HP laptop and laptop does not detect the scanner.  Absolute frustration.  Do something people, please!

  Hi @SuzieQ_835

  We would suggest you try this:
  
  Please uninstall and reinstall the FULL features software follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• MF4770n of Canon scanner not working not not on Windows 10 x 64

  The printer works fine without any problems, but the Toolbox (to scan documents) does not work. It does not detect the scanner. Y at - it an update for this printer for windows 10 soon help? Or y at - it another way, I can't do this?

  Thank you

  The drivers have been updated for WIndows 10. Scanner works perfectly on the network.

• Virus detected by AVG difficulty it does not detect. What can be done to fix this, please?

  JS\Redir virus found by AVG difficulty it does not detect it.  It is located in C: \Docume... C:\Documents and settings as well as the local Settings\Tempora... Corrupted executable file. Any help will be greatly appreciated by a novice in pesioner.  Thank you

  Duplicate the content of the Post-

  JS/Redir - how to remove this virus

  I run a full scan. Fix, it does not detect. AVG detects JS/Redir in C:\Documents and settings\Pam\Local Settings\Application Data\blekkotb-031\data\130305072035-l.list. I would really appreciate any help. Thank you very much

  Hi Pam,.

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, you should get rid of a virus.

  Use the Microsoft Safety Scanner in full scan mode and remove all threats that is not detected by it and see if the problem persists.

  Microsoft safety scanner

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection.

  Hope this information helps.

  Answer to us if you are having problems with viruses or any other problem of Windows, and we would be happy to help you.

  Good day!

• HP LaserJet Pro M127fn MFP: Automatic document feeder does not detect documents loaded on it

  Hello

  I use all of this in one previous machine a few months. Since the last two weeks than its automatic document feeder is not detect documents loaded on it, while it is perfectly flat scanner scanning and printing as well. This machine is connected via a usb cable. I tried all the troubleshooting options available including resetting the printer, cleaning ADF etc etc sensors I also tried the update the bios of the printer, but it does not work for me and feeder is constantly unable to detect documents loaded on it. I searched the whole forum but did not find any message an answer fast and good, therefore, will be highly appreciated in this regard. Thank you

  Hey @Mohsan_IT,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of automatic documents feeder sensor you encounter on your HP LaserJet Pro MFP M127fn. Please include all the troubleshooting steps that you received before you reach out for support. Right now, you have completed all the troubleshooting steps supported in your efforts to solve this problem. If you want to confirm that everything was done correctly, please see the following two positions:

  • Can not copy or scan of FDA (autofeed) on LaserJet 127fn MFP
  • ADF works does not in all new Pro LaserJet MFP M127-M128

  All steps in the discussions that I provided above must be made without success, then the last step would be to perform the programming reset NVRAM on your printer. Now I will send you a private Message with instructions on how to reset the NVRAM. Please check your private Messages for instructions.

  Good luck!

• Scanner not working not, fax all or nothing

  I bought the HP Color laser Jet Pro MFP M177fw ago, for about 2 weeks then we are difficult to receive faxes.  It sounds and then send a message saying no fax not detected, this is problem no. 1.  And problem # 2 is that I can't get the scanner to work... it worked very well 3 days agao now I get a message indicating the failure of the connection.  Printer works perfectly fine, so I know that my connection is good... just can not get the scanner to scan!  Not finding this user friendly machine at all!

  All solutions?

  Thank you!

  You can try this link to solve the problem of fax: http://support.hp.com/us-en/document/c03922065

  Problem #2 depends on the operating system you are using. For the most part, for the analysis of the issues, you must download and install first the software for your printer.  If you have not already done, just go to this page http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=us&dlc=en&sw_lang=&product=5445914#N179

• J4580: J4580 will not detect the alignment page.

  My J4580 that works very well for years, now will not detect the alignment page after you print and put on the scanner bed.  I try three times and it then goes to the default alignment parameters.  It still prints but text tends to little fuzzy.  What can I do to fix this?

  Hi @BruceK43,

  Thanks for joining the Forums of HP Support for a solution to your problem of alignment.

  I understand that you used a HP Officejet J4580 all-in-One printer with a Windows 10 computer but when you try to only scan the alignment page, the printer is not detected by the alignment page returns to the default alignment parameters. I would like to help with that.

  Here is the document of support designed to be used with this problem - a "alignment failed" Error Message appears on the printer control panel.

  Please let me know if that solves the problem, or if you need assistance.

• HP configuration wizard does not detect my wireless network.

  Hello

  I have a HP Photosmart C4580 multifunction device for a few years, works as a printer/scanner wireless for the household. In the House, we have an iMac, a Macbook Air and two computers HP laptop.

  Last weekend I bought a MacBook Pro in lieu of the iMac and a router Airport Extreme Base Station to replace my ISP provided. Since then, I can't have the printer hooked up again.

  All the wireless devices in the House for example iPad, iPhones etc connect the new router without problem so I'm glad that the wireless signal is OK.

  I downloaded the latest HP Setup application and it ran with the printer connected by USB to install on the MacBook. However, even if the USB device is detected when I try to configure it to the wireless, the installation software does not detect my wireless network.

  I tried the following: -.

  -Rebooted router

  -Reset default printer is turned off, unplug the unit and unplugged the cable, left for 30 seconds then reconnected again.

  -Created a new comments system.

  -The router is configured to run g and n network.

  -The network names have any unusual characters.

  -Tried to enter the name manually.

  USB printing is fine.

  Is there something about the installation wizard that can not locate networks?

  OK, on the front of the printer, go to wireless menu and restore the default settings.

  When you start the HP software to connect the wireless printer, make sure that the USB cable is NOT connected to the printer.  Only connect when the software tells you to do.

  Be careful with the comments network, if your computer or printer connect you will not be able to print.