I have a new color cartridge, but the printer will only print b/w
Original title: printer
My color cartridge was low so I replaced my color cartridge. Although even I have a new color cartridge in my printer does not print in color.
Hi Paulawagner,
· What operating system is installed on your computer?
· What is the brand and model of the printer?
· Did you do changes on the computer before the show?
Please answer the following questions so that we offer in addition to the steps to solve the problem of troubleshooting.
First of all, make sure that the color cartridge/toner is not empty or blocked.
You may have accidentally changed the print options that caused the problem.
Check out the following articles for more information about changing the printing options, printing a photo, etc.:
Print a photo
http://Windows.Microsoft.com/en-us/Windows7/print-a-picture
Choose printing options
http://Windows.Microsoft.com/en-us/Windows7/choosing-print-options
I hope this helps.
Tags: Windows
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