Screen distorted Outlook interface

I asked this question to the technical support Microsoft Outlook but they refer me to the Windows support.
Could you please help me solve this problem? :
(Please note that the original question was another customer of yours)

http://answers.Microsoft.com/en-us/outlook_com/Forum/oaccount-omyinfo/distorted-user-interface-on-outlookcom/f99b6a77-2edd-4245-9F75-49fd3c017e90?rtAction=1408874081018

and private messages:

https://answers.Microsoft.com/en-us/outlook_com/Forum/oaccount-omyinfo/distorted-user-interface-on-outlookcom/f99b6a77-2edd-4245-9F75-49fd3c017e90?tab=PrivateMessage

As you can see your colleagues who responded were appointed subsequently, Eugene S and the Jeffrey_T

Thank you very much!
Talleyrandful

Thank you for your Elsa reaction.
In the meantime, the problem has been resolved. I already reported this in the other thread in the Outlook helpdesk. Here's a copy of my post there.
The problem started shortly after a McAfee virusscan and was solved when I uninstalled the McAfee MOBK program that was apparently added as an extension.
But I have no 100% certainty that he was the cause, or that the problem just disappeared spontaneously.

Concerning

Talleyrandful

Talleyrandful asked on

Hi Edgar,

Although Outlook is back to normal for me since this morning!
What I've done - in fact for another reason - removed an unsolicited program that McAfee has installed and has been called in a McAfee McAfee MOBK folder or something. Number of files there was called Mozy etc...
I'm not 100% certain that work because the other customer who had what was done (who started this thread) has also had the experience that all of a sudden, the problem disappeared.
Thanks for your help anyway.
I'll also make a post in the Public section.

Chris

Tags: Windows

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