Screen frozen blackBerry Smartphones

Have had my PRIV for a day.  Download an attachment (or at least I thought I was downloading an attachment) when the screen is frozen.  Cannot switch the handset off to restart.  Any ideas?  I can't believe XXX hours for the battery to discharge of waiting is the best solution...

Hi @theusualsuspect

You can press on and hold the switch for 32 seconds?

This should force a reboot of the device.

Let me know how make you out!

Thank you

Ty

Tags: BlackBerry for Android

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