Screen frozen blackBerry Smartphones

Similar Questions

• TOUCH SCREEN of blackBerry Smartphones

  With the help of Bold 9790. Press the screen function doesn't work don't most of the time, and after that reboot it works for a while and stops at functioing. Help, please

  Hello anilata

  Welcome to the Forums of the BlackBerry Support

  Have you recently downloaded any theme or wallpaper or installed the brand new app?

  Please try to start your machine in safe mode:

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  On safe mode, check if you have had the same problem with the touch screen as before. If it works, then you had to remove any recently installed 3rd party application or undo these changes.

  If the problem persists then you should also consider a reload of the OS, any software problem can be fixed by reloading.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BB Bold 9930/screen lock blackBerry smartphones

  I push the lock button of the screen on top of BBB and the screen & keyboard remains locked for a few seconds and the screen turns back on. Help!

  riveraawil wrote:

  I push the lock button of the screen on top of BBB and the screen & keyboard remains locked for a few seconds and the screen turns back on. Help!

  Hi riveraawil,

  Please, remove your battery while turned on your BlackBerry and back again in a few seconds.

  Thank you!

  Good luck!

• Screen cracked blackBerry Smartphones

  Hi, my (soon to be homeless) daughter dropped her Bold 9900 aged 5 weeks and cracked the screen. I realize I have to pay for the repair, but that is difficult because no legitimate companies say that they can not work on BlackBerry, they will only repair if obtained from them, which includes CPW etc. The place I got it since are not interested because it is not covered by the warranty - voiding the warranty is why I'm not going to take it to a local repair shop/market and contact RIM is impossible.

  How the hell can I get this fixed screen and maintain the warranty?

  The guarantee went with material damage. You just need to find a repairman.

  You can always call O2 and ask them for the repair costs.

• Screen of blackBerry Smartphones does not lock

  After pressing the locking button of the screen on the top of the torch, the screen turns off for 3-4 seconds and turns on automatically. the keyboard does not lock with this lock button and the screen stays on continuously, even if the backlight dim option is set to 20 seconds.

  Would amp, you reboot and see if it works correctly?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• Lock screen of blackBerry Smartphones

  Following my update of version 5.0, the scren/keyboard lock icon is missing. Can anyone help me to restore?

  Hi weeman7 and welcome to the community of BlackBerry Support Forums!

  The keyboard lock icon and the screen has been removed from the BlackBerry® device software 5.0, however, you can activate the keypad lock by pressing the a button.

  Thank you.

• Phone frozen blackBerry Smartphones

  My turn has suddenly stopped responding. The trackball works, but nothing does; incoming calls don't ring, just go straight to voicemail. I made a couple of resets hard, but they did not help.

  Any suggestions?

  Thank you

  Hello and welcome to the community!

  You said "reset hard ', but it can mean a lot of things... so...

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Otherwise, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• White screen of blackBerry Smartphones.

  Hey guys,.

  I have a white screen on my blackberry 9780.

  I already tried the following:
  1. I have pulled the battery several times but it didn't work.
  2. I tried a hard reboot, which also did not work.
  3. I used apploader to try to bring it to life, which also did not work...

  4. I also tried to take the SD memory card, but it does not work also.

  Could someone help me please?

  Thanks in advance.

  Have you tried (receiving) the battery by leaving aside for about ten minutes? Try this.

  If nothing, if your BlackBerry is turned off the power with a white or black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• Screen of blackBerry Smartphones stuck in portrait mode?

  BlackBerry Storm screen is stuck in portrait mode message or email.  All other apps in landscape mode and portrait work.  I am a new user and I hope that it is an easy fix.  Any help is appreciated

  your memory is risk of stuck!

  Try a battery pull and make sure you close apps when you're done with them!

• Screen unlock blackBerry Smartphones can not your password

  I have a problem with my 8520 son

  When you press the up button or trackball, does not appear the password screen to unlock the phone. I tried:

  The soft reset, the soft reset double

  Take the battery, leaving for a bit, then put it in.

  Plug into the computer, accurate results in the phone being glued connection.

  I can't access the phone so I can do a factory reset, unless there is a way to do with going into the menus of the phone.

  I don't know if the problem is related to a live wallpaper tropical fish that he downloaded from the blackberry store, before the problem occurred, any ideas how to get rid of?

  do a battery pull.  When the red light goes on the front of the phone, press and hold the back

  button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

  in safe mode, remove this theme and make an another battery pull.

• LCD screen broken blackBerry Smartphones

  The LCD screen is broken. Out of warranty and insurance. How can I fix? I do not want to fix it myself. I appreciate any help, thanks.

  None that I know. But the replacement of the screen is not that complicated, as long as you get the right part and install it correctly. Any cell phone repair shop should be able to do.

  You can also take in your carrier and they can get it fixed for you, but they charge generally more than a centre of independent repair. But again, you can take in and ask them a quote and they can let you know.

  Otherwise, just do a Google search for "BlackBerry repair" in your city, and it must identify a nearby repair shop. And do not hesitate to ask them guarantees, etc. Some may offer a 30 day guarantee on their work, or so on.

• Buttons and screen of blackBerry Smartphones has stopped working.

  Hi all

  My Blackberry works today - strange as usually very reliable. Problems: I can used is no longer the screen - it high lights up the apps but they won't open when I push on, buttons work. And he starts to turn his car.  He gets calls, but you can pick up.

  Odd - until this morning it was working fine but now nothing works at all.

  What is really strange it is the sensitive touchscreen, but does not when you click. The screen lock has also stopped working. Basically, everything is bolloxed

  Any suggestions?

  Probably tired...?

  Thank you

  Tim

  Yep, it's pretty common,

  Do this now. Remove the battery for at LEAST 3 days and put the device in a bag of uncooked dry rice. He's going to soak up moisture.

  An alternative to rice, is leave the unit with the battery removed, sitting at 3 days on top heat emitting an electronic device, such as a cable box, stereo amplifier, something with dry heat.

  The recovery key is the several days without putting the battery to check it out.

  Remember, electricity plus water is not good.

• Notifications and icons of screen of blackBerry Smartphones

  Please forgive the simple question, but is there a source of reference that identifies the screen icons and notifications?

  I have a new Blacberry 9700, however none of the documents I found shows the meaning or function of the different icons of the screen or notifications.

  All other phones I've had displays the picture of the screen with each identified element and also includes an index of 'soft' icons identifying.

  Hello and welcome to the Support Forums of community BlackBerry.com.

  Here are some resources that you might enjoy:

  BlackBerry, frequently asked Questions

  BlackBerry 101

  BlackBerry Tips and tricks

  However, here is our table of reference icon is home!