Screen of blackBerry Smartphones stuck in portrait mode?

BlackBerry Storm screen is stuck in portrait mode message or email.  All other apps in landscape mode and portrait work.  I am a new user and I hope that it is an easy fix.  Any help is appreciated

your memory is risk of stuck!

Try a battery pull and make sure you close apps when you're done with them!

Tags: BlackBerry Smartphones

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    Hi and welcome to the Forums!

    Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    Best!

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    Have you recently downloaded any theme or wallpaper or installed the brand new app?

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