Screen goes black at random times, then returns into segments

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• I'm playing True Crime New York City on windows xp and every time I'm trying to play the screen goes black and then I'm back at my desk.

  Whenever I try to play True Crime New york city for windows XP it is closes its doors after the theatrics start and gives me an error saying the file d3d9.dll has stopped working or the screen goes black and then then I know you left the game back and I'm at my desk again.

  Hello Respect137, welcome.

  It would appear that running DirectX files installed on your system were corrupt. This gives a test:
  1. go to: http://www.microsoft.com/downloads/details.aspx?FamilyID=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en
  2 follow the instructions which is there to install the package to update DirectX
  3. Once installed, restart your computer and try to run the game
  Let us know if this helps,
  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• iPhone 6 screen goes black randomly. Hard reboot solves the problem temporarily

  Hi all

  My iPhone 6 screen goes black randomly (usually during sleep) and when it happens, the fact response to touch or no sound. I know that the phone is on because I can always call another phone and it sounds on the line, but as I said the iPhone does not ring. Hard reboot (press home + power button for a while) will not solve the problem immediately after the restart, but after some time (hours or days), it goes black again and I have to do the same thing.

  No idea why this is happening? Is it a software or a hardware problem?  I'm really curious to know how to restart the phone resolves the problem.

  I am not able to take it to the bar of the kind of these days because of my busy schedule. I wonder what they need to replace when I take it to the store.

  Please, share your ideas.

  Thank you

  Sounds like a problem of software for me, especially because it forces is a troubleshooting step software, and you say that solved the problem (of least temporarily).

  However, I still think that the Genius Bar would be a good idea. They have access to diagnoses that are not accessible by the user, who can easily identify which applications or processes are causing the problem. I think that they can also do this by phone, but I rarely call support so I am not sure.

• Spectrum x 360: screen goes black randomly when on battery and some energy-saving options enabled

  Hello everyone,

  I bought this fantastic machine called spectrum x 360 and I love it.

  Unfortunately since the early days I'm facing what I think it's a problem of driver/software (not the related material).

  This problem only occurs when I'm on Windows, not in the bios or at the startup. JUST IN Windows envinroment, especially after the login, and when the computer was turned off. Sometimes when I use it after a while, randomly.
  This occurs only when the spectrum is on battery. The problem does not appear on AC adapter.

  Problem: the screen goes black randomly for a few seconds and then reappear, sometimes the entire image on the right slide and there is a part that looks like yellow and corrupt, then goes black and reappears.

  Windows Version: I'm on Windows Home 64 bit, build 14393.321 10 (update of the anniversary).

  The entire screen works fine for normal operations, no artifacts.

  Replication of the problem
  Initially, I was able to reproduce the problem with the driver build 4360 (which is the version of the driver from the HP site). Whenever I loaded the home page of youtube and the banner has started playing on the screen went black sistematicly.
  Then I updated the GPU driver through the Device Manager, which has improved my GPU driver to 21.20.16.4494, as of July 25, 2016 and the problem happens much more rarely.
  Now I am facing this problem again but Edge works correctly and is not the cause of the problem, it can appear even when I don't do anything with the PC.

  I noticed this problem appears when saving options are enabled for the Intel GPU (I'm trying to translate this to English because the GPU driver Panel is in Italian):
  
  -update panel houses;
  -advanced mode; energy saving
  
  If I disable these options, the problem does not appear or, better, for I've tested so far, he could not displayed when options are not in market, but I have not tested this very long to be sure.
  
  In my opinion, there is a bug in the display driver, or some customizations made by HP causes problems with the driver.
  The rest of the computer works correctly.
  Any idea to solve this problem? Or should I keep these options turned off power saving?

  Hi, thanks for your help.

  I have a passion for COMPUTING and ex-computer SCIENTIST, I am familiar in surveys on hardware/software questions and hope that this post will help some users get rid of this problem.
  Black screens and screen corruption has been issued by the option called "auto refresh Panel" energy saving.
  I did a lot of hours on battery (condition where this pop ups problem) in these days and the problem didn't show when it was turned off.
  To verify that I tried to activate "Panel options self-identity" in certain occasions and, at random, on the first boot of the machine (after being turned off) the problem arises again.
  It certainly is a problem with this energy-saving option.
  Now everything works fine.
  If the problem appears again, I will post more information.
  Thank you for your support.
  
  I think it would be useful to stick this post on top in this section of the forum, to be useful to other users and being more visible.

• Portege 7010CT shows Toshiba logo then the screen goes black

  Help! When I turn on the Toshiba logo comes up then the screen goes black and I find myself with a cursor blinking in the upper left corner. Nothing seems to work, keyboard seems locked even though CTRL, ALT & DEL it restarts. Was working perfectly one day, so that the next. Any ideas?

  Hello

  You can start the machine in safe mode? Which operating system you are using? Are you using it for a while or is this first boot after installation.

  Please write a little more. If you give more info and detailed description, it is easier to understand what may be the problem.

• Windows Media Player play about half of the clip, then the picture cuts off, the screen goes black, but audio continues to play.

  Windows Media Player play about half of the clip, then the picture cuts off, the screen goes black, but audio continues to play.  Just reinstalled MP 11, same problem.

  Hello

  · What is the number and the model of the computer?

  · This occurs when you are working on any specific file format?

  · Were there any changes made on the computer?

  · You play the file in mode full screen?

  Change hardware acceleration

  a. you can try to change the hardware acceleration in the middle and check (you can try another level too.)

  b. right-click on a space empty on the desktop.

  c. go to the resolution of the screen.

  d. click Advanced settings, and then click the "troubleshooting."

  e. set hardware acceleration in the middle. (Here you'll get the only option your video card sound support).

  You can also check: you receive an error message of codec or audio plays video but does not play when you play media files in Windows Media Player 11: http://support.microsoft.com/kb/926373

• When I start my computer I saw a MSI logo and then the screen goes black and Windows does not load.

  original title: HELP ME PLEASE!

  (I am running windows xp) I need help! I tried installin linux ubuntu for netbook 10 on my msi u100, but everything was wrong when my little brother from my FlashDrive from the port, it has been installin linux from. so now when I turn on my computer it will not load windows, it will just have the msi logo and then the screen goes black and it does not load windows xp.

  Netbooks and also most computers these days, do not come with an installation CD. Instead, it has a recovery partition. Assuming that you have not deleted the recovery partition,

  Take a look at this:

  http://randompastime.blogspot.com/2010/02/restoring-MSI-wind-U100-NetBook-to.html

  Hope this helps

  Post back if necessary

  __________________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• * Media Player stops. My drive stops, then recovers itself after a few seconds. Screen goes black for 1-3 seconds, BUT Audio continues!

  I have Vista Ultimate, but I'm not very smart PC!   When I try to watch a video clip, etc., SEE above EDIT.  My drive stops, then recovers itself after a few seconds.  Screen goes black for 1-3 seconds, BUT Audio continues!  Then Visual back for a while until that the same thing never happens again anywhere!  Also the FAN spins-up like a jet plane taking off!   Help, please.  Thank you.

  Hi Peter,.

  1 have had any changes made on the computer before the show?

  2. which media player you use to play the video?

  3. the problem occurs on all the video clips?

  I would say as update you the video card drivers and check if the problem persists:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  If the problem is not resolved, please respond with more information to help you best.

  Thank you.

• Whenever we start to use our computer, the screen goes black and the message 'Auto adjust is in Prgress'. Then, all of our screen is small and all the icons and pages are smaller than before.

  original title: Auto Adjust

  Hello.

  Whenever we start to use our computer, the screen goes black and the message 'Auto adjust is in Prgress'. Then, all of our screen is small and all the icons and pages are smaller than before.

  I tried restoring the system that works and that gets our screen back to normal but every day that this Auto setting is coming and we can't seem to stop it.

  Any help would be appreciated... Thank you

  Try this:

  Go to the Web site of the manufacturer of your laptop computer-graphics/computer card > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

  Then:

  http://Windows.Microsoft.com/en-AU/Windows-Vista/change-screen-resolution

  Change the screen resolution

  Screen resolution refers to the clarity of the text and images on your screen. At higher resolutions, items appear sharper. They appear also smaller, so more items adapted to the screen. At lower resolutions, fewer items adapted to the screen, but they are larger and easier to see. At very low resolutions, however, images may have serrated edges.

  See you soon.

  Mick Murphy - Microsoft partner

• Every time I click on tab effects screen goes black...

  I'm editing Windows 10 and has not had the problem before, I can open a project and it works fine, I can click on all the tabs, but the second I click effects screen goes black, I need help with this problem, I'm on a deadline in a few films of marriage. Has anyone else had this problem?

  I ended up opening a new project, click the effects tab, let it load up and then closed the empty and open the project I was working on and it was fine.

• My computer starts and I get the Windows startup screen, then my screen goes black and the computer is frozen I guess. Stopping and restarting do not work.

  I get to the black screen with the Windows XP logo and the bar of the State, and instead of my forthcoming accounts page, the screen goes black and nothing else happens. I tried the power off to reset and restart, and I can't perform a recovery of the system with the CD.

  Hi cgrosenick,

  -What software changes you did on the computer before the show?

  Follow these steps:

  Method 1:

  Start your computer in last known good configuration mode.

  For instructions, see How to start your computer by using the last good Configuration in Windows XP functionality

   

  Method 2:

   

  Follow the steps in this article:

  Computer stops responding with a black screen when you start Windows XP

• My screen goes black and 'safe mode' apears

  My screen goes black in the middle of something and then 'safe mode' appears and then the screen turns off.  This often happens in the middle of a game on FACEBOOK.  I can hear the game continue to pay and then it times out.  Quite often when I switch the power on the screen is covered in black and white letters and symbols coloured with casual, and I can see 'safe mode' in the middle of it.  Takes several attempts to actually it reboot.  Any help?

  Hi BarbaraNevitt,

  ·         Did you do changes on the computer before the show?

  Follow these methods.

  Method 1: Disconnect all external devices and try to start the computer and check the issue persists.

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode with network and check if the problem persists.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  Method 3: Update the display/graph drivers and chipset.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

• HP ProBook s 4540: the screen goes black after the mode "Eve"

  Hello!

  My computer works fine but there is a problem, when I do not use it for a few hours or maybe an hour my screen goes black and it is nothing to do, but closed and then turn it back on.

  I have disabled all parameters almostly, screenshots here:

  #1- http://i.imgur.com/zelMPLD.png

  #2- http://i.imgur.com/FJNyLzi.png

  I don't know what to do, I think it goes to sleep after a certain time and then he don't wake up, I need to remove the battery and then turn again, he started arrive about 2 days ago when I updated my radeon HD7650 to 15.11.1 Crimson video card driver or sth.

  Hello

  Try disabling the startup of Windows 10 hybrid - you can do the following.

  Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, close all open windows, and then restart the laptop.

  Kind regards

  DP - K

• Satellite P100 - the screen goes black

  Hello

  I have a Satellite P100 and randomly, the screen goes black but the system continues to operate. I downloaded the latest drivers from toshiba, all power options the maximum support, run ccleaner and driver Sweeper to remove the old entries driver, re-installed the login screen of the mobo and nothing seems to work.

  The screen goes black sometimes when using windows but STILL turns black as soon as the ramps of gpu for example of playing a video or comparative analysis of the graphics card.

  Any help would be greatly appreciated.

  Model: Toshiba Satellite P100-PSPA6A-02NO21
  Processor: Intel Core 2 Duo T7200@2GHz
  GPU: Nvidia Quadro nvs 510 m
  Chipset: Intel i945PM
  HARD drive: Fujitsu 148GB
  RAM 2 GB
  Windows 7 Ultimate SP1 operating system

  Hey,.

  > ALWAYS goes black as soon as the ramps of gpu for example of playing a video or comparative analysis of the graphics card.
  This means that the graphics card is defective

  Theoretically, it could be an overheating problem too. Higher time can also cause a black screen. You should try everything that is possible to clean your laptop using the jet of compressed air to blow the dust from the cooling fans.

  If it doesn t help it seems to be a hardware malfunction but seriously a point would be interesting: have you noticed the same thing with preinstalled OS (Vista) Toshiba?

• Satellite L405D-11V - freezes and the screen goes black when you watch the video

  OK, so I have the Toshiba Satellite L405D-11V, I had a breakdown, basically, the computer freezes at any time and the screen would go black, with the fan and lights still ongoing, this could be at the start, or a few hours using the laptop, so I decided to ring Toshiba technology support and they arranged for my laptop to collect and be expelled for repairs.

  I was able to track repairs online via the tracking service and was able to see what they were doing to my laptop, he said that they have ordered a part, it was underway and the repairs are completed.

  However, I got the laptop back today, I turn it on, all right, I start using the cell phone that everything is fine, so I decide to watch a video on youtube, and it freezes again, so I turned off now pressed the power button, hoping he wasn't that a large, I turn back to and load the video once again it freezes and the screen goes black again, after that whenever I am watching a video or a game, it causes the computer to crash and freeze as before the repairs. So there is always a mistake, but I'm not sure what to do

  Its still under warranty, I bought the laptop from the Comet, but I really don't want to send the laptop for repairs again and find it comes back with the same fault, is it interesting sending distributed, maybe see if the comet will replace the laptop as its still less than a year to buy the laptop, or it'll just be useful to save all the hassle and buy a new laptop? If this fault happened to someone else, I could use you some help, and if someone could shed some light regarding what could be bad?

  Thank you

  Hey Buddy,

  You changed something on the configuration after you got your notebook back from repair? You update a driver, or something else?
  What operating system you use on your L405D satellite?

  To be honest it is really hard to say why it happens because technicians test to check if your laptop is running correctly.

  In my opinion you should try to update the display driver. Maybe it's the origin of the problem of s
  If this isn't the case, I recommend installing Windows from Toshiba Recovery disk to restore to factory settings. These parameters are pre-tested by Toshiba and should work.

  If you still have the problem, you must contact the technicians again. I mean you could track the online repair and according to your assignment, everything worked well during repair, so in my opinion he should t be a problem to contact guys exactly.
  Explain your very detailed problem. I think that everything can be clarified then. :)