screen shot image blurred/distorted when inserted in captivate 7

I'm trying to insert a screenshot image into a page of quiz of hotspot on my site my users access - when inserted or pasted, the text in the image distorts so that you can't read.  I tried many things to fix it and nothing works.  I tried to save as a .gif, .png, .png24 .jpeg, tried to change the resolution.  I've never had this problem before.

Any ideas would be great.

Thank you!

What is the zoom for Captivate setting? Maybe it's something other than 100%?

Tags: Adobe Captivate

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