screen touch flip 14 vaio does not work

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  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  Looks like you are facing difficulties to solve problems with your laptop Touchpad

  We will surely help you with this

  Steps to drain the static charge and load the BIOS default settings to solve the problem

  Step 01. Turn off the laptop

  Step 02. Disconnect the power/AC adapter and also remove the battery too

  Step 03. Press and hold the power button of the laptop for a minute

  Step 04. Now re - insert the battery back in and plug again the power supply/adapter

  Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

  Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS

  Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

  Step 08. Now, please wait until the unit load the Windows operating system

  Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support

  Please click the link below to learn more the following steps to resolve this problem of troubleshooting

  http://h20565.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=5229455&calledBy=&docid=emr_na-c03523373-5&docLocale=

  Hope this helps, for other queries in response to the post and feel free to join us again

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  Although I am an employee of HP, I speak for myself and not for HP

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