SD-R5372 will not burn DVD - bad format of DVD appears

Hi, recently I had problems with my Toshiba CD / DVD-burning device SD-R5372: I can still burn CDs but DVD burning is no longer possible, without worrying if I want to burn data, mp3, movies...

The "wrong DVD format" message keeps popping up, even if I use the same blank DVDs than ever. I tried a few other blank DVDs, but it still does not work.

What could be the problem? I may need a driver updated? Unfortunately, I can't find it on the Toshiba site or on the internet.

Thanks for the help!

Hello

According to the description of your problem, it seems that the question of calibrating lenses.
In my view, the drive cannot calibrate the lens in the right position and that's why the drive can't handle the DVD!
Sorry to say, but this is a case value and especially the replacement of the part could help :(

May I ask what burning software do you use?
I noticed a few problems with the Sonic Software. I used Sonic and Nero together and this mixture has been a bad influence on reading and writing.

Then try to remove the Sonic program and use a single burning software!

Have a nice day ;)

Tags: Toshiba

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