SE message: multiple users are currently using windows when running Windows 7 instalation

Original title: installation of windows 7

When I try to install windows 7 Home Edition premium on laptop with windows vista, I get error that indicates that it is several users currently use windows. Don't have a user I can say suggestions.  Thank you

Hi joecp,

1. you try to perform an upgrade or New Installation?

2. how many accounts there on the system?

3. do you have other accounts also connected users?

If so, then close all other user accounts and log into an administrator account and then perform an upgrade installation, which should solve the problem.

Note: Before you try Windows Installation back to the top of all important data.

Links:

Installation and reinstallation of Windows 7

http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

Activate Windows 7 on this computer

http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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