SecurityTool virus and other issues

Thank you and help you people might be able to provide. I'm honestly not too bright when it comes to PCs, so feel free to be too explicit with instructions.

My parents have a virus/malware called SecurityTools. I found a software that claims it will remove, but I cannot access my hard drive and cannot install anything (it is said that c:\ is not accessible).

I'm happy to just make some kind of system restore and back about a week, but I can't switch to secure mode. I tried hitting F8 as the computer booted and ran into a new problem. Need me a blue screen (not BSOD) who says HP Invent and gives the version at the bottom number on the left. Along the bottom are the options . Still, she remains on the screen for about 1 minute, then starts Windows.

Also, I can't run msconfig - the same error on drive C appears.

Yet once again, I appreciate all help.

Hello

These could help you regain access to training. Then use the methods described above to remove
the fake program.

If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
protected. The manufacturer of your system will also sell the physical DVD cheap since you already
Clean Windows. You can also do an ERD on another computer.

Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
return and then try to startup repair.)

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

Try the disk Options recovery or Windows 7 startup repair.

How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.html

Also from the command PROMPT on the Console (if possible) recovery or a Windows 7 disc

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

Then run checkdisk (chkdsk).

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

Retry After Chkdsk startup repair.

If after those you can try the system restore to fashion without failure or the valuation or Windows 7
disc.

How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html

--------------------------------------------------------------------

If you need to repair disks - these help repair Windows not re-install.

How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

======================================

If necessary:

What to do if Windows does not start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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