Selection of resources headed?
I need to direct calls incoming ipcc express to a specific agent based on the area code from which the caller calls. Any ideas?
Hello
You can queue a call to an agent directly using the step 'Select a resource' in the script and in the "Type of routing target" Editor select "Resource" and with the aim of 'resources' flood the agent that you want to send the call.
You will have to deal with situations when the agent is busy or connected to offshore in the branch of output "out".
Hope this helps,
Juan Luis
Tags: Cisco Support
Similar Questions
-
reason for commas not allowed in the dialog box select text resource
Hello
I use jdev 11.1.2.2 and I was quite surprised by not being able to put the comma in the key in the dialog box select text resource. This behavior forces me to change the resource group by hand and not through this dialog box.
Is there a reason for this undocumented? Because in my teams, nobody thinks that something like:
is worse than the variant with underscore...mainTable.header=header Text secondTable.header=different Text
If I interpret things the way that I think you mean, for example in the dialog select a text key resource cannot be a string without a period (or comma never seen that myself) as a separator, then the explanation is simple.
This function of "convenience" of a resource string mapping depends on the access of the implicit getter of the Expression language.
for example, the created EL is in the form #{viewcontrollerBundle.key}, which corresponds to the bundle.get ('key'); in terms of java.
To support the use of the period (or the comma!) inside the key, the generated form will have to implement: #{viewcontrollerBundle ['key']} otherwise an example like this:
#{viewcontrollerBundle.mainTable.header} would be generated which, in words EL would be mapped (as a Variant) with bundle.getMainTable () .getHeader () because of the way periods are interpreted in EL.
So basically, the dialog box is properly in the light of the real EL that is generated.
All this side - it is a known restriction and 12, we changed the EL format to the more flexible form in this case and therefore the dialog box will accept periods. -
Select the resource and call the drop action
Hello
I would like to know how it is possible to do something in a script of the CRA (in my case a WriteDocument) when the appellant falls the call. I don't want to do this in the workflow during the event (s) LOOSE because I don't want this action occurs when the call is redirected to another agent.
For example, when I called this number and if I go on the hook, I want to do a WriteDocument, but I don't want to do this WriteDocument when the call is still in the queue and is redirected to another agent.
I have found no detailed explanation of the step of selection of resources on the OCC so if anyone can help, I would be really grateful.
Thank you very much
JP
In fact, you must add this step at the beginning of the script. He catches the exception whenver happens.
Chris
-
A user interface custom: select a resource, same metric graph
I would like to build a dashboard where I can choose a (VM) resource from the resource widget and have a graphic metric widget updated with the data of the resource for a whole of measures... is to say CPU, memory, disk and network.
I put the interactions between the provider is resources and the reception is metric graphic, but whenever I select a graphic resource metric seems to select a random set of parameters to the chart for this resource.
Example:
For a virtual computer, I'll get remaining duration, risk, Uptime, affected memory overload
The next selected VM I get a Supermetric, CPU Active, the number of virtual disks, received multicast packets...
This is really random and meaningless.
I edited the graphic metric widget to select specific settings I want to (and you need to select a resource to do), but that does not make a difference.
What should I do to "pin" the graph of the metric to a particular set of parameters?
I have already implemented the 3-tier of the resource interaction, click the metric to display the chart. I'm trying to shortcut by one step.
Thank you
Create a resource interaction file and place it on the metric graph. See here:
-
Bad selection of resources made
Hello
I have connected to the IOM admin console with my own pwd n id I have admin rights and tried provisioning of my own account in a target system using the custom connector, but I get the following error.
"Bad selections of resources."
is it possible the user admin to a system target using the same id admin n pwd
Thanks in advanceHave you checked the box to authorize the free request on the resource object?
-Kevin
-
Hi all
I have a visa select resource name in my program that would allow me to choose my channel GPIB. When I click on the down arrow to select, it takes a long time (about 6 s) for options will appear. Yes, some options are remote resources. Is there a way to make the resource name of select visa more responsive drop-down box? Thank you!
Yik
Employment visa find resources at the beginning of your program. It should work.
Edit: I said should work - let me know if it actually works!
-
Returns the selected table column header
I don't know there is probably a way to do this. But I have not yet found.
I am building an application that will act as a sort of "universal" reports generator for a MySQL database tables.
At startup, a drop-down list box is filled with the names of tables in the database. When the user selects one of these tables, the column names are taken from the base and used to fill the column headers for the table of LabVIEW.
The idea is that the user can select this column and enter the constraints of filter in a text box. These constraints will then be added to the WHERE statement for this column.
So far I've been able to find a way to return the Active cell or a selection of cells, when the user clicks on the actual data of the table.
Is there a direct way to retrun a selected in LabVIEW column header value?
I am dreaming that there may be some sort of workaround using transparent controls over the headers. But because different tables will have a different number of columns that the user defines the width, I'm not really sure that it will work more.
If you the editable headers, this allows Active cells specify that your column is - 1 column selected active line is the selected column. You may need to use the mouse down? to filter the possibility for the user to change the right column headings.
-
I imported a piece of vector art that shows a man wearing a t-shirt and blue jeans. I want to change the color of the t-shirt, but, when I 'select', not only the GET selected shirt made from the head, arms and blue jeans guy. How do I isolate the image so I am just by selecting the t-shirt?
Gabriel,
What happens if you click the fill with the direct Selection tool, and then try?
Or try to locate T shirt in the layer in the layers palette and select there, then try? You may need to click one or more arrows to look in under/groups/cutting masks / whatever.
-
How to select the group header with detailed data in a SQL
Dear Sir
I wish I had a little help from you. My goal is to create a view where the data should be in the appropriate format. In this format, I want to have for each header of a group.
I have 3 tables that they ar connected to the other (representing hierarchical data where financial plan breaks in different groups).
CRM_PLAN
CRM_PLAN_ID
DATE
AMOUNT
CRM_PLAN_PE
CRM_PLAN_PE_ID
TITLE
AMOUNT
CRM_PLAN_ID (REF CRM_PLAN key. CRM_PLAN_ID)
CRM_PLAN_MONTH
CRM_PLAN_MONTH_ID
YEAR
MONTH
AMOUNT
CRM_PLAN_PE_ID (foreign key to CRM_PLAN_PE. CRM_PLAN_PE_ID)
Data looks like:
CRM_PLAN
CRM_PLAN_ID | DATE | AMOUNT
1. 01.01.2012. 500
2. 01.02.2012 | 200
CRM_PLAN_PE
CRM_PLAN_PE_ID | TITLE | AMOUNT | CRM_PLAN_ID
1. Organization 1. 100. 1
2. Organization 2. 400. 1
5: 3 organization | 200 | 2
CRM_PLAN_MONTH
CRM_PLAN_MONTH_ID | YEAR | MONTH | AMOUNT | CRM_PLAN_PE_ID
1. 2012 | 1. 60. 1
2. 2012 | 2. 40. 1
5: 2012 | 1. 350. 2
4. 2012 | 2. 50. 2
3: 2012 | 1. 200 | 3
I would like to than the view that returns data as:
MONTH | AMOUNT
Organization 1. null
1. 60
2. 40
Organization 2. null
1. 350
2. 50
3 organization | null
1. 200
The main question is hot to write a sql as source for display to insert before each group a line with the value of the title of the table CRM_PLAN_PE column. Is it still possible? Perhaps you could suggest another method.
Notice will be used in the form of oracle where will be possible to change the data - I will make the necessary arrangements by trigger INSTEAD of.
Kind regards
Igor
Published by: user5528050 on 29.11.2012 02:23
Published by: user5528050 on 29.11.2012 02:24
Published by: user5528050 on 29.11.2012 02:25Hi, Igor,.
In this case, I think ROLLUP is a little simpeler GROUPING SETS, but you could do it anyway:
SELECT CASE WHEN GROUPING (tab2.id) = 0 THEN TO_CHAR (tab2.id) ELSE tab1.title END AS col_1 , SUM (tab2.amount) AS col_2 FROM tab1 JOIN tab2 ON tab1.id = tab2.tab1_id GROUP BY tab1.title , ROLLUP (tab2.id) ORDER BY tab1.title , GROUPING (tab2.id) DESC , tab2.id ;
If tab2.id cannot be NULL, you can use
NVL ( TO_CHAR (tab2.id) , tab1.title )
instead of the CASE expression and simplify the ORDER BY clause to
ORDER BY tab1.title , tab2.id NULLS FIRST
-
Among the attributes selected in the header...
Hello
I would like to iunclude some of the attributes / selected columns in the header... but he didn't allow me to do.
Is there a way we can achieve this?
Thank you
VJ
Edited by: user10181830 may 18, 2010 13:14Hello Vj
The only things you can include in the header are:1 settings
2 elements of the Page
3 preset of elementsYou can include a parameter element or page by typing the character & followed by the exact name of the item. So if you have an element called condition of product and you have it in the elements of the page, you can make it available in the header using & product status
It's a good idea to give explicit names parameters and not something like Product_Parameter1 or Order_Date_Parameter. If you use parameters to define a range of dates of beginning and end try to name your parameters to and to. Then in the header, you can say something like:
The order date & of & to
Predefinied elements can be included by clicking the Insert button when you change the header. You can include things such as the name of the workbook, the worksheet name, Date and so on.
Other than the above, there is no way to get any column in the header.
Best wishes
Michael -
Resize the Combobox selection button (arrow head)
Hello everyone
I'm developing an application for use in a tablet. Everything´s works fine except that the combobox control that I use is really difficult "hiring" cause it s size, not the text box, but more particularly the selector to display items. I need to make bigger somehow. Please need help how can I achieve this.
Thanks in advance, Esteban.
Did you change the editing mode of the key icon to the icon of tweezers? When you do this, you can change the individual components that make up the control.
I recommend you watch the LabVIEW tutorials online
LabVIEW Introduction course - 3 hours
LabVIEW Introduction course - 6 hours -
Test bench - selection of material resources
Hi all
I use TestStand 4.2.1 with LabVIEW adapter (LV 2009).
I'm developing a test sequence which, for the time being, works on the sequential process model and will run later on the model of parallel processes. I also develop OI in LabVIEW for this test sequence. The test involves the use of an EMS and a NISE virtual device (I preferred, so far, using subVIs NISE in LabVIEW modules rather than integrated NISE TestStand facilities).
(1) in order to select the resources of hardware device (EMS reference, name of virtual device NISE, NISE itineraries to be connected, etc.), I have a dedicated module for LabVIEW (VI) who runs first, in the configuration section. It is followed by other modules of "Open & configure ' for each material resource, it is a basic interface (dialogue) with drop-down lists that allow the user to select resources. However, if I want to use the parallel model for 4 DUT, it will display 4 these dialog boxes; also, in each race for each object to be measured, re-displays the dialog box.
My question is: How can I switch handles/references to material to be configured for the IO sequence I'm building in LabVIEW? Should they be passed as parameters to sequence (params) for MainSequence? The operator must select resources only once, when he starts the IO; After that everything should work without needing to select again the device resources.
(2) if I implement the model of parallel processes, how can I access variables of each socket (running in parallel to the test sequence), etc. At this point, I do this by using the 'testbed - Get property"Subvi (from the context of the sequence and the search string to the Subvi). In the case where I have 4 outlets running, how to sequence of each socket context? Or is there another way to access the properties? (I see "ThisContext.RunState.TestSockets" as variables in TestStand... is it a clue?)
Thank you in advance for your help!
Have a great & productive day
Fr. Paul HARFAS
PhD student
University POLITEHNICA Timisoara, www.upt.ro
Faculty of electronics and telecommunications, www.etc.upt.ro
Applied electronic Department, room B114, http://www.ea.etc.upt.ro/
V.Parvan av, no.2, 300223 Timisoara, ROMANIAHello Paul,
I enclose an example that does this with a modified version of the Simple OI of LabVIEW. It displays variables in the file Test.seq in a table. This is just an example and must be modified to work with your application. Have a great day!
Best regards
Adam G
-
Scripts of the ARC, "Select Resource" and "connect."
Step 'select the resource' has the ability to connect immediately, on the connected branch, if the agent was available immediately and he didn't need the call queue. This allows me to perform a step or two first of all, then call 'Connect' myself.
My question is, how do the same opportunity to run a few steps before the agent receives the call if the call got in queue?
When an officer is on hold, the result is any logic you have under the branch in queue, but as soon as an agent is available, the script will skip in the branch selected and browsed some logical, you have there. So even if he is waiting, he will get finally to this logic just before it is connected. Note that in both cases, while the steps that you inserted are running under the selected branch, the agent will be in a reserved state until these measures have been completed.
Hope this helps,
Jim
-
Hello
I followed the 'Localization of Applications' chapter in the development Guide (4.2.1).
I was able to make it work in my Java Code.
However, when I go into the properties of my project, I can't select my resource group tab resources.
The drop-down list is empty.
What I have to do something special?
I followed the instructions closely however.
Thank you!
Too bad, it was stupid... but in case, it might be useful to someone...
The application package had a character lowercase and the character was uppercase in the package of the header of the resource file.
-
Can't see resource calculate in the vRA, even if the vSphere Agent log shows a cluster
I'm debating on the issue of whether the question should be minimal vRA installation requires anonymous authentication in IIS? Or am I crazy? I let you choose how to respond.
This is a new installation of minimal vRA 6.2.1 new identity applice, vRA device and a single server Win2012R2 for all roles of IaaS. Gentle and the pre - req check tool was happy before you install it.
However, when I went to add an endpoint yesterday for the vSphere Agent, I installed, I get the following error in the logs of vRA:
Exception occurred retrieving the work of VRM: request the HTTP is unauthorized with client authentication scheme 'Anonymous '. The server received authentication header was 'NTLM, Negotiate. " Inner exception: the remote server returned an error: (401) unauthorized.
A minimal installation uses anonymous authentication? The pre - req just had check tool has that disable and use Windows authentication with the suppliers of the following order: NTLM, Negotiate. Hmmm..., well although perhaps I'll activate anonymous and restart the agent of vSphere and see what happens. I restart the agent and now I only get an error on the authentication and the following of the vSphereAgent.log seems to say that the endpoint is communication and a cluster of back of the vCenter:
[03/31/2015 10:22:08] [Debug]: Thread-Id: 10 - Ping sent successfully: [<? xml version = "1.0" encoding = "utf-16"? > < pingReport = "vSphereAgent-XXXXXX" CurrentVersion "6.2.0.0" = Nom_agent agentLocation = "VRAIaaSServer01" WorkitemsProcessed = "0" > < Endpoint externalReferenceId = "F86349A2-B8D7-4E17-9599-CC4F5C9E94B3" / > < nodes > < node = "ClusterName" type name = 'Cluster' identity="XXXXXX.mydomain.com/vCenter 5.5 Test/host/NOMCLUSTER" datacenterExternalReferenceId = "data center-21" isCluster = "True" managementEndpointId = "72195415-bdb6-4f7a-a3ac-92b9c4eca960" / > < / nodes > < AgentTypes > < AgentType name = "Hypervisor" / > < AgentType name = "vSphereHypervisor" / > < / AgentTypes > < / pingReport >]
[03/31/2015 10:22:08] [Debug]: Thread-Id: 10 - Ping completed report
However, when I navigate to compute resources under endpoint, vRA shows no clumps.
What happens one? I'm going crazy? Well, maybe, but actually part of the problem is that calculation of resources are not displayed when you think, until you go to groups - fabric groups and then check the clusters that you would like to use vRA. Now when you navigate to calculate the select cluster resources will appear. {shakes head and face Palm}
The lesson is, so don't forget the section group of fabric with the addition or subtraction of compute resources. In addition, it is perhaps orphan computing resources in the database. The following KB may help solve this problem. VMware KB: deletion of an endpoint in vRealize Automation fails with the error: the endpoint is used by comput #...
Hope this helps some that can run into questions adding vCenter endpoint computing resources.
Hey Sean,
OK on one of my IIS servers
At the level of the server host level anonymous authentication is the SSO is enabled
Move forward in websites - Site by default - Windows authentication is the only thing allowed
For the repository - anonymous and authentication Windows are enabled
for the vcac - forms authentication is the only permit
For the WAPI - anonymous and Windows authentication are enabled
Who help me?
Maybe you are looking for
-
Nice day! My new Apple TV 4th gen: video stutters/pads several times when connected in bluetooth for headset Motorola S9 - HD. Normal play time before the start of the stuttering/buffering is about 15 seconds. The headphone stops also in stutterin
-
Satellite A210-171 - curriculum vitae of Vista failed
Satellite A210-171 running Windows Vista 32-bit Home.At the start, I have Windows RESUME loader screen showing error and asking to choose either 'continue with system summary' or 'Delete restoration data and proceed to system boot menu. BUT the keybo
-
How to convert my iBook epub to PDF format or .mobi?
Hello I want to read my iBook in other e-readers than iPad... so I need to convert some of my books as a PDF file or .mobi iTunes/iBooks epub. Could someone help me with this task? I can't find a reliable service, process or the converter. Thank you.
-
I was using my laptop for general browsing today and she left open for about half an hour to attend to other things, but when I came back, I found that the touchpad had stopped responding completely - the two buttons and the trackpad. The touchpad no
-
Reinstalled Windows and not the product key is not accepted.
Error of liscense I have had problems with Printer Spooler and because System Restore my computer 3 times in the last 2 days. Now that we have decided that I must clear Windows and start on it, all of a sudden don't like my product key. What happene