sensor to recreate the image via the service account?

Hello, I have the following problem with a JOINT-2 (4.1.5 S211) module:

I am able to get to the screen to login via SSH. I connect with my login and my password but the following error: cannot communicate with authenticationApp (getUserAccountConfig). Please contact your system administrator.

You want to run cidDump? [No]: _

I can, however, enter into the sensor via the service account. I tried to stop and restart the CID as well as restart the sensor, unfortunately without success. At this point, the only thing I know to do is run partition recovery for reimage the sensor - is it possible to do it on the service account?

-Patrick

Hello

You use the set of user name and password? What happened to the sensor through telnet and HTTPS access? Are you facing the same problem with above all?

If the password is correct then the engine of Authantication could have been corrupted.

You can rebuild image of the sensor through the service account.

Start the JOINT-2 to the maintenance partition:

cat6k # hw - module module reset cf:1 module_number

Session in the partition maintenance CLI:

processor cat6k # session slot slot_number 1

Connect to the partition maintenance CLI:

Login: guest

Password: cisco

If it is possible, then you can recreate the application partition image:

http://www.Cisco.com/univercd/CC/TD/doc/product/iaabu/csids/csids10/hwguide/hwclipr.htm#wp91045

After you re-create the image restart us the JOINT-2 for the application partition:

cat6k # hw - module module reset hdd:1 module_number

Check that the JOINT-2 is online and that the version of the software is correct and that the status is ok:

cat6k # see the module_number module

Connect to the JOINT-2 application partition:

processor cat6k # session slot slot_number 1

You have to retrieve your backup configuration.

Note the post if it helps.

Ashish

Tags: Cisco Security

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    -------------------------------------------------------------------------------------------------------------------------------------------------------------------

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