Serial connection initialization failed, the selected port to COM8 is not available at this time. HotSync Manager will open the port when it becomes available.

I use the Vista operating system, have a Palm 755 p smartphone and a computer portable 64-bit Dell.  I understand that Palm decided that they would not develop drivers for 64-bit, so I can't sync via USB to my computer and had to set up sync via Bluetooth.  (Seems easy, but since no one knew that this was the problem, it caused hours of phone/chat sessions.  But Palm is eager to accept money for the product for which they provide limited support).  In any case, I get the error message that is expressed in the question of the title / at least three times every time I refresh or starting a computer.  Do you know how I can eliminate this and retain the ability to sync the Palm to the computer?  It's as if synchronization manager thinks I'm syncing with usb and shows it not available because it is not configured to do so through that connection.  "Don't know - I would just like to safely eliminate this error message - and it would be a bonus if Palm would be their product and provide both drivers, but its doubtful."

Hello

(A) you must use the process of elimination and to discover the processes which create errors. So, put the computer to boot to verify that. Follow the steps in the link below to perform the clean boot. http://support.Microsoft.com/kb/929135
Note: Please make sure that the computer is configured to start as usual by following step 7 of article http://support.microsoft.com/kb/929135 .

See also the link below
(i) http://forums.palm.com/palm/board/crawl_message?board.id=bluetooth_and_wifi&message.id=15712

(II) http://forums.palm.com/palm/board/crawl_message?board.id=windows_hotsync&message.id=29572

Diana
Microsoft Answers Support Engineer
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Tags: Windows

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