Serial number already in use message - what gives?

I have lightroom 6. Installed on my laptop. Works very well. I had upgraded LR 5 on this same laptop computer. I'm also 5 LR on a desktop imac. Same license - worked fine when I created this on LR 5. So, after getting a new camera GX8, I also wanted to upgrade my imac to the same configuration of LR 6 I on the laptop because otherwise the raw files of Pana GX8 simply do not work.

Thought that this worked well on LR 5, so witi LR 6 upgrade process. The upgrade actually worked well, but the "Adobe Application Manager" appears at the same time one "the xxx serial number is already used by the maximum number of computers. You must disable another computer within 30 days... "message.

Sigh... Give me a break. The best license I can read it says that I can use on my desk and a macbook pro. It's not like I can use them at the same time. It's just me. Only two eyes/hands. I use the product under license. How to get out of this mess? Unfortunately, the pop-up message gives no idea how to solve. Lightroom is sometimes such a PITA.

Now what? Anyone?

don't use do not CC. Or rather, at some point I installed CC on the laptop (to 6) but then licensed the download of LR 6 entirely perpetually. So I don't use CC do not have it on the imac.

I contacted the customer care chat - what they did got me over the hump and it works now. Sweet. The pleasure with support chat is safe.

Tags: Adobe

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