Serial number cannot be validated. What should I do?
I recently bought Adobe Acrobat Pro Student and Teacher Edition. When I type my serial number assigned by Adobe, a warning is displayed indicating that this serial number cannot be validated. What should I do?
Hello
Please see error of incorrect serial number and error: "serial number is not valid for this product". Adobe Creative Suite
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.
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Why he said that my serial number is wrong when I just bought it from the Adobe site.
I went to my account on Adobe.com and it shows me the serial number of the product, but when I try to download and enter the serial number, it says: "cannot download. Authentic Adobe software check failed"and said that my serial number is not valid.
Open the c: drive and navigate to C:\Program Files (x 86) \Common Files\Adobe.
Open file Adobe and If necessary delete folders named Adobe Application Manager and OOBE.
Click on the link below and download Adobe Application Manager and install the same.
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is finished, it will create shortcut icon on the desktop.
Double-click it and update Adobe Application manager to creative cloud.
Then try again to install CS 6.
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I don't get any other error message.
Check your Adobe account online to confirm if you use the serial number correct or not (toquickly find your serial number)... If you have registered the product serial number should be there. If you determine that the serial number is correct then contact Adobe support using cat when they are available to get their help to solve the problem.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
How can I save my lightroom 6, if the registration of Mac does not work? It is a new software and he was paid just for March 23
Hi cynthiap,
It looks like that your machine is not able to connect to the adobe activation server. You can give it a shot to see if it helps.
Open a Finder window. Choose go > go to folder.
Type/etc (make sure that you are signed in as an administrator).
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it. Now, launch the application.
Or
For more steps truobleshooting, mention the below link-
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Let us know if that helps.
Kind regards
Mohit
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I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do
After that the weekend passes to try...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Try to download adobe creative suite 6 standard design and he said that my serial number is not valid. What should I do?
Error "serial number is not valid for this product". Creative Suite
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trying to download my program and it's saying the serial number is not valid, but it is correct and
What is not?
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Error: "serial number is not valid for this product". Adobe Creative Suite
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My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives
I think that this program is covered in the link below
CS2 (or earlier version) activation server has disappeared, then read below
You MUST use the special version and the serial number on the page, not your original drive or serial number
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
NOTE that CS2 will not install on a Mac "modern", and when you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select Windows XP compatibility in the popup of option
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Hi Franck,
Please let us know the exact error code that you get.
It is said that his draw, where you purchased the product
In addition, let us know the Version of operating system you are using.
Kind regards
~ Mohit
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I did something to my pc, and my hard drive wiped cost me half a year and a half worth of work, not to mention all the programs I had installed. now try to re - download my products, install them as I meet numbers 2. My serial number that should have 2 uses is indicated as valid (although I read it directly out of the adobe Web page like I did the only other time I've used the #), and he refuses to install the main programs (PS, Illustrator, In design, etc.) stating that they are "invalid", even if they 2 were downloaded on the Adobe site.
If the Adobe Customer Service happens to read this, its some BS because I'm not pay you $ 20/month for your product and paid to place $ 500 that you refuse to allows me to call and talk to a real person. Do you care about people who use your products, or just their wallets?
Please see the links below.
Hope this will help you.
Kind regards
Hervé Khare
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serial number entered is valid, but cannot find a product calling on this computer
installed a new hard drive and get this error on a pc win7 even after recording in adobe and download my purchases...
serial number entered is valid, but cannot find a product calling on this computer
Hi ROBERT,
The reason why you get this message is because you are trying to install a version of Acrobat upgrade.
During the upgrade, you will be asked to enter the serial number twice. The first option is when you enter the serial number for the product you have purchased.
The second time, you must enter the serial number for the previous version.
Therefore, please enter the serial number. the previous version of Acrobat on the second line.
It will be useful.
Kind regards
Ana Maria
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Recently, I changed my desktop PC configuration and unfortunately I can not activate my serial number CS6 Web & Design on this subject - I get the message "serial number is not valid" when you try to activate it. I have an active installation on my laptop, but I don't want to remove it and I should be able to have two computers activated with my serial number. I disable the product on my old desktop PC, so it is no longer bound to it and activation should be free.
Any help or should I wait for tomorrow and use the chat?
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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I just downloaded photoshop elements 7.0 to a new box, and he said that my serial number is not valid. the adobe support team indicates the number is valid, but that they cannot help me
who cancel. Ugh... it was one of the other programs in the bundle of bamboo that was having a problem. Thanks again for responding, I think I'm now covered for photoshop elements.
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I had a serious computer crash and I had to wipe my hard drive. I have now lost my adobe cs6 product, I have always my product key and the proof of purchase and you downloaded the product cs6. I entered my product key, and it states its not able to validate my key? I can't disable the original copy is there a way to fix this without having to buy a new key
Yes. You can try.
Reference: error "serial number is not valid for this product". Creative Suite and serial number incorrect error
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